Really nice, very clean, quite comfortable inn, albeit a bit farther off I-65 than we would like…read more (Took us about 18 miles each way off our itinerary.) But the overall quality outshined the inconvenience. Ample parking. Great electronic key via iPhone App - worked flawlessly, both to enter building and our room. Courteous staff (although we had very little interaction. Nonetheless, when we did they were polite, respectful, and helpful. Room was more spacious than we anticipated, heat/ac controls were easy to adjust. (Will be nice when that is upgraded to the App as well.) TV controls worked from the App...another nice feature. Only drawback for us was the very, very soft mattress and extra-soft pillows. Some people might prefer those, but health conditions made this part of our stay one star less than perfect. Shower and bath, towels and linens were top-rate. Breakfast was much better than most hotel buffet offerings with nicely cooked eggs, savory sausage, home fries with peppers (delish), and several cold cereals and more. Coffee was very good.

We needed to be close to the area for business and decided to make it a mini staycation. I was able…read moreto book the hotel seamlessly through the Hilton app. Check-in was a breeze. The room was nice for the reason of our stay. There is a mini fridge and microwave and the bed was very comfortable. They do offer breakfast and we enjoyed the options available each day. This hotel offers plenty of parking and not too far from several restaurants. Overall, we enjoyed our stay and wouldn't mind booking again if needed.

Nice hotel, you can tell it has been remodeled. Excellent breakfast options and of course it is all…read moreabout the good morning coffee. Woke up refreshed and ready to continue on our trip.

This place was genuinely awful if you are looking for a hotel to stay at go here at your own RISK!!…read moreFor starters when we got to our room there was an bad smell in our room and the air conditioning wasn't working properly since I adjusted it 10 times and it was hot and all the soda/drink machines aren't even working and the pool water is just disgusting there was a price of underwear in the water and we found roaches on the floor

1 overnight stay to get out the storm. Typical Holiday Inn…read moreExpress. Clean room, easy check-in and quiet. Ample parking in their lot This hotel is local to many stores and restaurants. Has a nice pool that I could not enjoy because of the storm. Definitely a worth the $$$ hotel. I am sure I would stay here for a nice weekend or week.

Me and my wife stayed here during our visit of family. It was definitely 4 stars. No complaints…read more Our stay was good. Didn't come across anything to the degree of what some of the lower reviews stated. Overall hotel and lot was clean. Our room was clean as well. The couch could've been vacuumed better but other than that our stay was good.

This hotel is okay. I mean... it's fine. It's fine for a one night stay passing through town on a…read morelong road trip. It's fine if you're okay with a little bit of ick (light bathroom mold, dirty walls, maybe a stained sheet). We survived the night and nothing bad happened. It was quiet. The beds were really, really comfy! I slept great here. It's also conveniently located off I-20 with plenty of restaurants nearby (recommend Guadalajara Mexican Restaurant if you stay here). Would I stay here again? Probably not. But it's a decent low-price option if you need a quick sleep on a long road trip.

our extended family stopped in on a recent trip. We got 2 rooms at a good price. I normally excuse…read morewear and tear when staying at budget motels, but think I should warn others. The good: our rooms were clean, the grounds were quiet. Hot water was readily available. More than a continental breakfast - sausage and eggs available! The bad: Mold was spreading over he tub caulking. This will put off most travelers. More minor - a floor lamp was unable to be turned on (no switch and it wasn't connected to the wall switches); The freezer had a noticeable hum.

I attempted to check in at the front desk and had my (vested) service dog with me. The clerk asked…read moreif the dog was a service dog, and I said yes. She then asked if the dog was a "certified, trained service dog". I told the clerk there was no such thing as a "certified" service dog, and that anyone with a certificate got it off of Amazon. I also told her the ADA does not require training, and that all that is required is for the person to have a qualified disability that the dog can mitigate. The line of interrogation was not consistent with what is allowed by the ADA. The only thing businesses are allowed to ask is, "Is your dog a service dog" and "What task does the Service Dog Perform"? The additional line of questioning agitated me and triggered my PTSD, causing me to start screaming obscenities. While the clerk proceeded to sign me in, I told her I did have another dog (a pet) with me. At which time she told me they do not allow pets. My husband found this hotel while searching for dog friendly hotels in the area. I am not sure why this place populated. Be mindful that this establishment is not dog friendly (pet or service dog). I am a disabled combat veteran. I trained my dog through a veteran service dog non profit organization. I am debating whether or not to report this establishment, since I did use profanity after the unauthorized line of questioning. They usually recommend that we remain calm.

Mediocre accommodations & indifferent, unfriendly family/staff. On our way to Ashville, NC for our…read moreannual girl's trip, we stopped off north of Birmingham at The Comfort Inn in Leeds. Our wall air conditioning unit had a combination of rust and what looked like whiteish gray mold all in the grate where the condensation gathers as the cooled air blows out. Scary. If it hadn't been 10:30 pm and we were already unpacked, I would've asked for another room. Then a shower with hardly any water pressure...;( neither of these things would've rated a review from me, but after the 'Continental' breakfast I decided to share my experience. The 4 of us made it down to the breakfast area at exactly 9:50am . Breakfast was offered until 10. We were the only people in the entire place. We made two waffles for the 4 of us. I got a banana and a bagel w cream cheese w coffee. That was all we chose to eat, we weren't starving. Another couple of ppl came in right behind us to make a waffle, etc. We finished eating and I decided I wanted to drink a little cranberry juice to follow my coffee and when I pushed the fountain drink button, nothing happened. Take in mind, we were still at our table finishing up & chit chatting about our trip, so we obviously weren't ready to leave the breakfast area yet. I looked at my watch and it was 10:10am. I asked the breakfast attendee lady that had been briskly walking around putting up the food if the machine was off and she stared at me and curtly in a strong voice said 'Yes Mamn'! The woman had TURNED OFF the juice machine so I couldn't get juice because 'Breakfast was over'! I thought it was so rude. Yes it was 10 minutes past 10, but what kind of service is that? I've been in the retail/service business all my life and would have never been that stingy and uninterested in a patron. Good Grief! To top it off, she started putting chairs up on the tables all around us right after that. The other couple was trying to rush and finish too. We felt so unwelcome by that point, we left.

The Holiday Inn has been a reliable choice for us over the years. The hotel is clean. The staff are…read morefriendly and the breakfast gets the job done.

If you book through a third party, the hotel manager will hassle you regarding the final night of…read morestay. You will need to call them (3rd party) dispute, THEN the hotel will cooperate with the final night being paid. This incident occurred on two different occasions within 3 years. The man was middle aged, thin, & balding both times. The second time, we actually got sick after eating the complimentary breakfast. (Which was kinda gross, anyway.) There are some features that are edible. The fruit, pastry, cereal, etc. The rooms were clean. On both visits, in the middle of the night, the fire alarm went off, the entire hotel was evacuated, & no compensation was offered or given. The website had said that this facility allowed smoking. This is for the hotel property. Not the facility. In other words, you gotta go outside to smoke. However, this rules isn't enforced.

My brother has traveled from Tampa and has stayed here a few times. The service is impeccable!…read more James is the best!!!!! The rooms are so well cleaned and smell wonderful. Just a place to stay to feel good and.. secure!!

Scheduled a group business trip for this hotel due to Tesla chargers being available. When we…read morearrived all 6 chargers were out of order, some being torn off the pole. I asked the front desk how long they had been broken and she didn't give me an exact answer but it was clear it had been a long time. That totally messed up my schedule. I added the option for breakfast when scheduling the room. I was running late in the morning so I just grabbed a muffin to go but the lady there kept hassling me about having the "bed/breakfast" package and having to charge me for the muffin. She got upset at me that I didn't understand, so I just left. I would never stay here again.

This place had high ratings, I'm not so sure why. I think I had high hopes too because it was part…read moreof the Hilton chain hotels. Location is a little odd, you turn off into a forest and go deeper to reach the hotel but it's still close to the city highlights. Room is okay, nothing spectacular. You don't get a microwave or closet in the room so that's out of the question. I didn't know they charged a dog fee since it wasn't stated anywhere but it's $50 per day -- non-refundable so that was a surprise to me upon checkin. They also allow you to contactless check in but when you try to pull your reservation off their app, they can't even find it so that wasn't helpful. I will have to say the check in staff was very nice to me. He was very pleasant. Breakfast taste like dollar tree items and was very stale, seemed 1-2 days old. They pack it for you due to COVID. Overall, I wouldn't stay here again. It's not bad, not nice either for the price I paid so I can say my experience was very mediocre.

Awful stay. The manager needs customer training and another class in professionalism . He doesn't…read morewear a name tag and didn't identify himself. I had to extend my stay another night thinking I was going to have the same rate as the first night. I was never informed the rate changed when I booked the extra night. When I confronted the staff about the rate on my checkout they had no courtesy. Also, they don't recognize their Hilton Honors members at all. Do not stay here. Breakfast is shabby too.

Place is very clean was ready to go great place great people very friendly people. My service dog…read moreloved the place kids are playing in the pool. Great parking keep up the good work one of the best Hamptons I've ever stayed at other than that the Wi-Fi. It was kind of not working good

Nice clean, convenient priced in range, close to interstate. Breakfast was disappointing because…read moremost places offer meat & eggs along with cereals, etc.