Really nice, very clean, quite comfortable inn, albeit a bit farther off I-65 than we would like…read more (Took us about 18 miles each way off our itinerary.) But the overall quality outshined the inconvenience. Ample parking. Great electronic key via iPhone App - worked flawlessly, both to enter building and our room. Courteous staff (although we had very little interaction. Nonetheless, when we did they were polite, respectful, and helpful. Room was more spacious than we anticipated, heat/ac controls were easy to adjust. (Will be nice when that is upgraded to the App as well.) TV controls worked from the App...another nice feature. Only drawback for us was the very, very soft mattress and extra-soft pillows. Some people might prefer those, but health conditions made this part of our stay one star less than perfect. Shower and bath, towels and linens were top-rate. Breakfast was much better than most hotel buffet offerings with nicely cooked eggs, savory sausage, home fries with peppers (delish), and several cold cereals and more. Coffee was very good.

We needed to be close to the area for business and decided to make it a mini staycation. I was able…read moreto book the hotel seamlessly through the Hilton app. Check-in was a breeze. The room was nice for the reason of our stay. There is a mini fridge and microwave and the bed was very comfortable. They do offer breakfast and we enjoyed the options available each day. This hotel offers plenty of parking and not too far from several restaurants. Overall, we enjoyed our stay and wouldn't mind booking again if needed.

Nice hotel, you can tell it has been remodeled. Excellent breakfast options and of course it is all…read moreabout the good morning coffee. Woke up refreshed and ready to continue on our trip.

This place was genuinely awful if you are looking for a hotel to stay at go here at your own RISK!!…read moreFor starters when we got to our room there was an bad smell in our room and the air conditioning wasn't working properly since I adjusted it 10 times and it was hot and all the soda/drink machines aren't even working and the pool water is just disgusting there was a price of underwear in the water and we found roaches on the floor

1 overnight stay to get out the storm. Typical Holiday Inn…read moreExpress. Clean room, easy check-in and quiet. Ample parking in their lot This hotel is local to many stores and restaurants. Has a nice pool that I could not enjoy because of the storm. Definitely a worth the $$$ hotel. I am sure I would stay here for a nice weekend or week.

Me and my wife stayed here during our visit of family. It was definitely 4 stars. No complaints…read more Our stay was good. Didn't come across anything to the degree of what some of the lower reviews stated. Overall hotel and lot was clean. Our room was clean as well. The couch could've been vacuumed better but other than that our stay was good.

This hotel is okay. I mean... it's fine. It's fine for a one night stay passing through town on a…read morelong road trip. It's fine if you're okay with a little bit of ick (light bathroom mold, dirty walls, maybe a stained sheet). We survived the night and nothing bad happened. It was quiet. The beds were really, really comfy! I slept great here. It's also conveniently located off I-20 with plenty of restaurants nearby (recommend Guadalajara Mexican Restaurant if you stay here). Would I stay here again? Probably not. But it's a decent low-price option if you need a quick sleep on a long road trip.

our extended family stopped in on a recent trip. We got 2 rooms at a good price. I normally excuse…read morewear and tear when staying at budget motels, but think I should warn others. The good: our rooms were clean, the grounds were quiet. Hot water was readily available. More than a continental breakfast - sausage and eggs available! The bad: Mold was spreading over he tub caulking. This will put off most travelers. More minor - a floor lamp was unable to be turned on (no switch and it wasn't connected to the wall switches); The freezer had a noticeable hum.

The Holiday Inn has been a reliable choice for us over the years. The hotel is clean. The staff are…read morefriendly and the breakfast gets the job done.

If you book through a third party, the hotel manager will hassle you regarding the final night of…read morestay. You will need to call them (3rd party) dispute, THEN the hotel will cooperate with the final night being paid. This incident occurred on two different occasions within 3 years. The man was middle aged, thin, & balding both times. The second time, we actually got sick after eating the complimentary breakfast. (Which was kinda gross, anyway.) There are some features that are edible. The fruit, pastry, cereal, etc. The rooms were clean. On both visits, in the middle of the night, the fire alarm went off, the entire hotel was evacuated, & no compensation was offered or given. The website had said that this facility allowed smoking. This is for the hotel property. Not the facility. In other words, you gotta go outside to smoke. However, this rules isn't enforced.

First of all this isn't at Americas best value Inn, any more. it is America Inn. If you look at…read morethe sign outside, this will foretell what's on the inside. I would describe it as a shelter from the elements. If you have nowhere else to go, this one will do. The bed was clean. The toilet paper is so thin you need an entire roll to do a job. The TV works. It kind of reminds you of a Third World country and I know this because I've been in some. This shelter could use a good housekeeper and a renovation.

I wish I could give this place less than zero stars. I go in and I try to get a room late at night…read moreand the man is very argumentative with me. Then he sees that I have a service animal in the window of my car and wants to get ugly with me about my dog. I had everything that I needed to validate that he is a service animal that I physically need. I get into the room pull the sheets back because the pillows look a little funny in there or pubic hairs and long hairs all in the sheets. I call and yes thankfully they come in change them. Then this morning he refuses to let me in to get coffee because I have my service animal. I told him what he could do with himself and his hotel.

My brother has traveled from Tampa and has stayed here a few times. The service is impeccable!…read more James is the best!!!!! The rooms are so well cleaned and smell wonderful. Just a place to stay to feel good and.. secure!!

Scheduled a group business trip for this hotel due to Tesla chargers being available. When we…read morearrived all 6 chargers were out of order, some being torn off the pole. I asked the front desk how long they had been broken and she didn't give me an exact answer but it was clear it had been a long time. That totally messed up my schedule. I added the option for breakfast when scheduling the room. I was running late in the morning so I just grabbed a muffin to go but the lady there kept hassling me about having the "bed/breakfast" package and having to charge me for the muffin. She got upset at me that I didn't understand, so I just left. I would never stay here again.

This place had high ratings, I'm not so sure why. I think I had high hopes too because it was part…read moreof the Hilton chain hotels. Location is a little odd, you turn off into a forest and go deeper to reach the hotel but it's still close to the city highlights. Room is okay, nothing spectacular. You don't get a microwave or closet in the room so that's out of the question. I didn't know they charged a dog fee since it wasn't stated anywhere but it's $50 per day -- non-refundable so that was a surprise to me upon checkin. They also allow you to contactless check in but when you try to pull your reservation off their app, they can't even find it so that wasn't helpful. I will have to say the check in staff was very nice to me. He was very pleasant. Breakfast taste like dollar tree items and was very stale, seemed 1-2 days old. They pack it for you due to COVID. Overall, I wouldn't stay here again. It's not bad, not nice either for the price I paid so I can say my experience was very mediocre.

Awful stay. The manager needs customer training and another class in professionalism . He doesn't…read morewear a name tag and didn't identify himself. I had to extend my stay another night thinking I was going to have the same rate as the first night. I was never informed the rate changed when I booked the extra night. When I confronted the staff about the rate on my checkout they had no courtesy. Also, they don't recognize their Hilton Honors members at all. Do not stay here. Breakfast is shabby too.

Place is very clean was ready to go great place great people very friendly people. My service dog…read moreloved the place kids are playing in the pool. Great parking keep up the good work one of the best Hamptons I've ever stayed at other than that the Wi-Fi. It was kind of not working good

Nice clean, convenient priced in range, close to interstate. Breakfast was disappointing because…read moremost places offer meat & eggs along with cereals, etc.