As a realtor I greatly appreciate the expertise this company provides!! Have been using Brubaker's…read moreservices for years. Professional staff, have mostly worked with Brad Tillman; forthright, extremely knowledgable and accessible. Highly recommend

I wish I could give less than one star. If you need to sell your home, do not use these people…read more Spent 2 months trying to get my appraisal corrected and only got a bunch of excuses. The appraisal they did for me appears as if someone in the office did it and not the guy who came out to my house. They used comps from a different county and a lot of the details are wrong for my property. I sent a detailed list of issues with the report to them that were never addressed. After 2 months of calls and no action, I just gave up. This is a $1000 dollar mistake I do not want anyone else to make.

I don't usually leave reviews but I do make sure to give credit where credit's due and J&M…read moredefinitely deserve it. I had been freaking out about my move from Austin to The Woodlands for weeks, scrambling to find a high rated moving company for a decent price, when I came across J&M. After speaking with their very helpful secretary Meagan who made sure to answer all my questions and address all of my concerns, I decided to book them for the move. Jack and his crew showed up on time and ready to go, and even with my apartment complex's parking lot renovations making things a bit harder for them, they were able to make my move as stress-free as possible! They disassembled all of my furniture, wrapped it carefully, and loaded the truck all very quickly and efficiently. Their professionalism and preparedness really helped make this a great experience. It was a huge relief knowing that my things are in such good hands. Even during the drive from Austin to The Woodlands, Jack made sure to call every hour or so to let us know how far away they were. Upon arriving at our storage unit, the guys unloaded the truck and arranged my furniture carefully inside the unit. My dad and I were so impressed with their work that we are already planning on hiring J&M for another moving job soon, and any other moving jobs we will have in the future. If you are looking for exceptional service and the best bang for your buck, you should definitely call J&M. You'll get way more than your money's worth!

The move was really expensive and one of the guys was really mean. A lot of things came up broken.read more

Returning customer! Bruce and his team are phenomenal, I highly recommend! He successfully moved my…read moreentire 1 bedroom apartment into a 5X10 storage unit, with extra care to protect my furniture for storage. I never want to move again without him!

Just used these guys to move from Houston to Dallas. They were exactly on time, efficient, and…read moreextremely nice! They took care of my items and everything arrived intact!

Great service and profession manner! Victor and team were efficient and kind. I always refer…read morefriends to Framestar and they say it is great service.

Dear Victor, I am…read morewriting to thank you for the quality of customer service in which you provided during my recent service appointment. I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated, and the way you conduct business as a whole. Additionally, your great communication skills, and ready smile made the experience even better than I expected. I have, and will continue to, recommend all of my clients, family and friends. I could not be more satisfied with your work; I look forward to my next service appointment. Sincerely, Dr. Junious

I recently used this moving company in December 2025 and also used them in December 2024. In 2024,…read moreI was pleased with their service and price of the move, so I decided to use them again in 2025. This time around, I honestly would not recommend using them for a residential move. The movers did not properly protect several of our items and caused significant damage to a solid wood dresser. A few of our plastic moving boxes were smashed and broken. They also put a small dent in the wall while moving stuff upstairs. There was also confusion between the movers and the front office staff. The movers stated they weren't given any "paperwork" so they didn't even know how much to charge me at first. Overall, this most recent move with them was just not good or professional. Not sure what changed in 1 year, but I would not recommend using Moving By Design at this time.

This company was very patient an understanding with moving an elderly parent. The movers, were…read morecourteous, efficient and very accommodating to my requests. I'm definitely keeping their contact information for any future moves. Barbara R. Tomball, Tx​

Please Read Before Choosing GoMini's for Storage I'm writing…read morethis review to share our honest experience with GoMini's so others can be aware before trusting them with their belongings. What happened to us was truly devastating, and I wouldn't want anyone else to go through the same thing. A few years ago, we moved overseas for work and needed a long-term storage solution for our home belongings -- including family heirlooms and furniture passed down for generations. After speaking with a GoMini's sales rep who assured us our unit would be stored indoors in a protected warehouse, we decided to trust them. That assurance was everything to us. We used their recommended moving company, and the process went smoothly. Our unit was picked up, and we left feeling confident our belongings were safe. ________________________________________ The Devastating Discovery Fast forward about 3 1/2 years -- we moved back to the U.S., excited to reunite with our belongings. GoMini's delivered our unit as scheduled, but the moment we opened the doors, we were hit with an overwhelming smell of mold. Inside, we found severe water and mold damage on nearly everything. It was gut-wrenching. We immediately called GoMini's. Hours later, a regional manager returned our call and revealed something we could hardly believe -- during our time overseas, GoMini's had been sold and our unit had been moved outdoors, completely exposed to the elements. We were never notified of this change. Had we known, we never would have agreed to it. We sent photos and begged for help, explaining that my wife was nine months pregnant and we were now dealing with a potential health hazard. Despite repeated calls and messages, the manager never contacted us again. ________________________________________ What We Found Next Was Even Worse When our movers arrived the next morning, we saw that almost every single item was heavily damaged or destroyed. We had to stop unloading because the mold made it unsafe. We took photos and continued reaching out to GoMini's for help. After escalating to several managers, we were told the company would not accept responsibility, citing a liability waiver we don't recall ever seeing or signing. We hired ServPro to inspect the damage and invited GoMini's to attend -- no one showed up. ServPro confirmed the entire unit was contaminated with mold and found a hole in the roof and a damaged corner where daylight was visible -- clear signs that water had entered the container over time. We sent all of this evidence to GoMini's, but once again, they refused to help or even acknowledge any responsibility. ________________________________________ Final Thoughts This experience has been emotionally devastating. We lost irreplaceable family heirlooms, furniture, and memories we worked our whole lives for. I am posting several pictures of our damaged contents and unit so that you can see and ask for yourself if you would like to trust your own belongings, that I have no doubt you have worked extremely hard for and have deep sentimental value for, just as we had for our items.

They get 2 stars for being prompt at the start if our journey only. However, if I had to grade the…read morequality and experience at the end, it is one star. We had filled the container with furniture from our sold house and waited to have our new home built. They held my furniture for about 7 months. They delivered the container on the day I requested but I was so disappointed to see the condition if my furniture. There was mold, dust, rat droppings and bugs all over my furniture. The wooden pieces from Bassett have splintered and peeled. I do believe they mentioned that they place containers in a warehouse that is protected by the elements. Nope! This looks like it was stored outside with heat and humidity, allowing for mold and bugs to grow! Now, I cannot get them to come pick up this empty container because they are "too busy". I have the HOA breathing down my neck to get this removed because it is such an eye sore. It's been a whole week since I asked them to remove the empty container. Last week they told me it probably wouldn't be until this Monday or Tuesday for pick up. I called this morning to follow up on the pick up and now I'm being told maybe not until Friday. This means I will have had this container for 14 days in my driveway! This is unacceptable because it seems like they will only pick it up "if they're in the area".

Tim Gonzalez is such a pleasure to work with. He is based out of Los Angeles but does a large part…read moreof his business in Houston and New Orleans. He gave excellent recommendations on where to hang my pieces. He is a previous museum curator, so he really knows best when it comes to presenting your artwork to its utmost potential. His suggestions for displaying my current pieces surpassed anything I could've imagined, and I'm glad I trusted his advice. He is friendly and professional, has a perfectionist eye and pays attention to detail. My house feels more like a "home" now, and I can't wait to continue with his services to beautify my home further.

I love this company! I have been here many years and enjoy all the families and staff.read more

The most bad experience in my employment life! They interviewed with me only one time and they…read moreoffered me the position on tomorrow of the interview (without any reference check or any subsequent interview to make sure I will be a good fit for the position). After they hired me, they fired me two weeks later while I was still on trainings and without any prior warning! I was just setting there and doing my work that they called me and fired me with no prior warning. Be careful of doing any type of business with this organization. Thanks,