Buyer beware. Do your due diligence. In fact, retain an attorney to review your contract before you sign any of America's Home Place contracts. $250 could save you thousands in the long run. AHP took our money and then decided to cancel the contract on our build. We started in MAY 2021. AHP cancelled in APRIL 2022. The home started at $248,000 now $406,000. AHP bussiness statement "PRINCIPLE over PROFIT" rings hollow. Yet they did have multiple chances to stand behind that statement and make good but chose not to. AHP Franklin, NC had personnel changes and untrained management. This may be true for their building crew, your guess is as good as anyones. There are some posted horror reviews online regarding that step of the process. We started with Tyler, no one ever mentioned why he left. Matt took his place, no prior experience in the building industry? He was either fired or quit. It was our misfortune to have a contract written by him. I blame AHP for choosing him and then failing to train him. He made mutiple errors on our quote. The mistakes took hours and months to correct as change orders rolled in. BTW "change orders" costs $200-$250. When it came to extending a wall or adding a diffrent cabinet Matt was unqualified. Immediately our base home price increased from $241,000 to $248,000. (that ought to have been our first clue). His promise was if we gave our $1000 and signed the contract we could lock the current lower price in. "GRANDFATHERED" in he called it! That wa untrue and AHP never made good on it as it turned out. Once Matt was gone Josh took over. I am not sure what Josh's background was before AHP. He proved he trips over a dollar to pick up a dime. And his ego, pride and self-assuredness misplaced. He needed help with our build and after 10 months never asked his manager or any of his co-workers in the office for help. Again not trained. He took so much time self-loathing that our home base price by April 2022 $406,000. That does'nt include land improvements $56,000, (now $70,000-$100,000) nor additional $13,000 upgrades. Some upgrades had actually been discontinued due to his feet dragging. Josh might be a congenial person outside the workplace but a bussiness man he is not. After 10 months we had had enough and placed a call to his boss Stacey, whom stated, "They should never of taken our build" as it was "too custom for their skill set." Really? It took 10 months of our time and theirs to come to this conclusion? Consequently Stacey cancelled their contract. Never addmitting to any inadequacies on behalf of AHP staff or even a personal apology. Instead JOSH had the audacity to send us a bill! $4,000 for 2 doors HE ordered. In addition to that a couple thousand for commission, flagging tape and other petty items! Thus, "trips over a dollar to pick up a dime." Sometimes a few things go WRONG but in this case EVERYTHING that could go wrong did go wrong. When it came right down to it AHP didn't want to build our home because they would lose money in doing so. They cut their losses and cancelled. Never mind that their mistakes cost us $10,000 for the building loan closing cost plus their petty charges $$$$. PRINCIPLE over PROFIT!? In the end AHP picks and choses which client's home gets built based on their profit margin. It's been a month and R.Williams, AHP complaints advisor has yet to return our call. Building a home, blessing or curse, is one of your biggest investments. Retain an attorney. read more

Spending this much money on something as important as your home is dependent on equal parts research and gut feeling. AHP just finished building our 3-bedroom home in Sylva in October, 2018. They actually finished early, absolutely unheard of in Jackson County builders. The house was built in 10 weeks! From first interview to the final walkthrough, the Franklin, NC branch of AHP were courteous and professional. AHP employees Chris, Josh, Kim, Ruthie and John were very professional, and more importantly very responsive. The house is extremely well made, way better in fit and finish than I expected. Their base home features 9-foot ceilings and granite countertops and vanities. These are premium options in a budget priced house. AHP uses local subcontractors, again, all very courteous and professional. This is the third home I have had built in Jackson county, the first two were built by small local building contractors. The first houses were built with shortcuts, excuses and subpar finish and materials. Go with AHP in Franklin, you will be pleasantly surprised. read more