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    Roto-Rooter Plumbing & Drain Service

    5.0 (1 review)
    Open Open 24 hours

    Services - Roto-Rooter Plumbing & Drain Service

    Bathtub installation

    Bathtub repair

    Drain installation

    30 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Septic system cleaning

    Septic system installation

    Septic system pumping

    Septic system repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - Roto-Rooter Plumbing & Drain Service

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    4 years ago

    Kitchen sink was clogged appropriately 25 feet down the line. Roto-Rooter responded quickly and cleared the line. Prompt service!

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    One Way Septic

    One Way Septic

    4.2
    (35 reviews)

    I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

    These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

    Rapid Rooter Plumbing

    Rapid Rooter Plumbing

    1.0
    (2 reviews)

    they are rapid in taking your money.. and leaving.. did not resolve my problem and would not come…read moreback.. still waiting for reimbursement.. I would not call them for anything..

    Our realtor recommended Dan from Rapid Router to complete the septic inspection on a home we bought…read morein Franklin. This was done the beginning of November 2020. Since moving in, we have smelled a strong septic odor. We have repeatedly tried to contact Rapid Router to no avail as they signed off on the inspection. Finally asked our realtor to contact Dan as he would not return our calls. My husband spoke to Dan and he stated he would be out at our home on Tuesday 12/15. A crew of three men showed up at our home today, 12/14, looked under the house and used the camera on the line again. They told my husband that the odor was coming from the roof vents. One of the men gave my husband a bill for $150.00. When my husband explained that they had just inspected the line last month, the employee told my husband to forget the charge and asked if he wanted his check back. My husband told him he hadn't given him a check so the employee told my husband to forget the bill. Four hours later, Dan calls me and tells me we still owe the $150.00 and if I don't pay it, he is going to put a lien on our home. He also stated that he didn't want to talk to me. ?? With all the businesses available , I would recommend using a company that treats you with respect and appreciates your business- that is NOT Rapid Router.

    Roto-Rooter Plumbing & Drain Service - plumbing - Updated July 2026

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