Chris and Kelly were wonderful and so helpful-definitely 2 of the best salespeople and team I have…read morehad the pleasure of meeting. They made the experience so easy and fun and helped us find a mattress and frame we love!!

Update: My wife decided she wanted a specific mattress, however, asked them to throw in a…read moreparticular mattress cover for free to make the sale. The same saleman placed a different mattress cover than the one discussed on he receipt and also marked both as no returns. A 30-day return policy had been specifically discussed prior. This location just straight up scammed us.

We just haven't decided on what we really want for furniture, but the store is very nice. The sales…read morewoman we had was very personable and professional. She let us walk freely, without hounding us and answered all of our questions.

We had a wonderful experience with Missouri Furniture. We needed a new couch and the sales…read moreassociate was helpful. The most amazing part was delivery. The team that delivered our couch was so wonderful! They were kind, assembled everything quickly and left the couch in the perfect spot and completely put together. A 5 star place!

I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.

From the moment we entered the business, we received amazing service. The salesman and manager were…read moreextremely knowledgeable. We bought 3 mattresses and they were able To answer any question we had as well as guide us in the correct choice. The delivery people were on time and efficient with set up and removal. Would recommend!

We bought a mattress at Denver Mattress in Waco, Texas. We didn't like it so we exchanged it. We…read morewere moving to Columbia, Missouri and had a new mattress brought from the Columbia store. They were so great! They were prompt, no hassles, courteous, and fast. I would go to this store again.

Before buying; Check out their Consumer Affairs Reviews. They have more negative reviews and…read morereports than positive (27% Negative over 24% positive (screen Shot posted last picture)) https://www.consumeraffairs.com/furniture/slumberland_furniture_mo.html I'll be updating every few weeks for 2 years. I was sold a sectional with substandard cushions. April 24th, 2023 Jerry McCormick from Slumberland called and said they plan on making this right. That was a lie. Its now Sept. 11, 2023. He's Ghosted since mid Aug. Looking for a new furniture dealer. One who cares about a long-term customer and customer service after the sale (Changed my Google review from 5 Stars to 1 Star). We bought the sectional from Slumberland in 2021. What a difference 6 MO+ later. Slumberland dragged out warranty work (2022 & 2023): There were manufacturer defects with this sectional right from the start. They didn't put the proper amount of brackets on the couch/sectional, and it kept coming apart. Slumberland added the brackets and got it working well. Plus I added straps. Unfortunately, this took a while. Then, within six months, the seat cushions began to collapse. I claimed them immediately. But, Slumberland only fixed one cushion. I made a 2nd and 3rd claim. They sent technicians twice. Both said the cushions were too thin and needed another layer of foam in order to reinforce the seats and provide support. They claimed they were ordering the cushions and parts. But NEVER called back or followed through. This lack of support has rendered the couch useless to me and sent me to the Dr's 3 times for lower back pain, injections... After paying over $4,000 for this sectional (Plus all the other furniture I've bought from them) I wouldn't have thought Slumberland Manufacturing and their insurance company would have failed me and; dragged out the process long enough to refuse fixing it. Even though, I made the claim as soon as the problem arose, within six months of purchase. I'm a retired Army Vet with 34 years of service, and battling cancer and don't have the time to get Slumberland to fix cushions that should have been thicker and to industry standards in the 1st place. Unfortunately, I've been forced to do just that. Slumberland refuses to stand by their product, or follow up after; claims on their site, many phone calls, and multiple in-person visits (while it was under warranty I was assured SEVERAL times the cushions would be taken care of. But, they were stalling/waiting for the warranty to run out. They had no intention of fixing the couch.). I've bought a lot of furniture from Slumberland over the years (from 2003 through 2021). Unfortunately, after this experience, I'll NO LONGER continue to do so. In the past, I recommend Slumberland. I WILL NO LONGER recommend Slumberland to ANYONE, knowing they won't fix or replace a damaged product or even return your calls. The main Technician Jerry initially returned my calls and text. But he has since lied to me, quit returning calls or texts... Messages I've left for management and the owner's son remain unreturned. They don't care about their customers or customer service after the sale. Slumderland thinks spending $4,000 on a defective product is no big deal. They suggested I should cover fixing the defective couch myself. I bought the insurance with the couch and tried to make an insurance claim, twice. But, Slumberland Insurance denied it. Here's the kicker. Because, they said, it was a manufactured defect, and they don't repair/cover manufactured defects. REALLY?!?! 2003 In Columbia on leave from Ft Bragg bought bedroom set. 2005 Stationed in Jefferson City and bought living room and dining room set. 2017 through 2018 Getting ready to retire from the Army bought couch, recliner, love seat, and coffee table with my backpay. In 2021, I bought the infamous sectional. Pictured here. 2023, and beyond NEVER SHOPPING AT Slumberland AGAIN!!!!

I am really happy with my recent purchase. I saw what I wanted on the Slumberland website and…read morecalled Zach at the Columbia store. He made sure he got me the best deal. I picked up my order on my 30 minute lunch today and the guys there were great! Boxes in good shape and secure, the guys loaded me up and off I went back to work in time to clock in! I am super excited to go home today and set up my furniture. My last several furniture purchases have been at Slumberland as I always find what I need at a great price with excellent service!

The sales people were nice in the store but I waited 9 hours for them to deliver my furniture and…read morecalled 8 times, no answer and no delivery of my items, so far, today. Not happy at all.

I had a great experience shopping at american freight. Courtney was the first person I met and he…read morewas very very knowledgeable about the furniture and what would last me a long time. He is super friendly and helpful. American freight has great furniture at very reasonable prices. I would definitely recommend this store to someone else!