We just haven't decided on what we really want for furniture, but the store is very nice. The sales…read morewoman we had was very personable and professional. She let us walk freely, without hounding us and answered all of our questions.

We had a wonderful experience with Missouri Furniture. We needed a new couch and the sales…read moreassociate was helpful. The most amazing part was delivery. The team that delivered our couch was so wonderful! They were kind, assembled everything quickly and left the couch in the perfect spot and completely put together. A 5 star place!

Paid $1400 for a dining set. After we left the store we recieved a call saying it was backordered…read morefor 4 weeks. 4 weeks after that we get another call saying it was going to be ANOTHER 4 weeks. 4 weeks after that and we hear nothing, so we call them wondering about our order, and the rep was rather patronizing as if we were being impatient. In total we waited a ridiculous 3 MONTHS for a table and chairs that they delivered dirty and damaged. This table has a veneer finish, which I only know through investigating the store display (the website would have you believe something else entirely- also called false advertising- and the reps have no access to any other information, which is very sad and irresponsible on the part of corporate). Anyway, once the veneer is damaged it will flake off with your finger nail. God forbid you forget anything in your back pocket before you sit down. Additionally, the bench for this table has bolts on the BOTTOM which will undoubtedly damage the floor if left as is. So the veneer is cheap and thin AND it has a poor design. (There are a number of quality issues with the table I didn't mention since this isn't really a product review other than to state that I'm unimpressed with the quality of the furniture they carry. This purchase wasn't by any means grouped with the "cheap" stuff). Buyer beware. I will not be doing business with Furniture Row ever again. I have bought furniture from Ashley, Verlo, and Furniture Outlet. Not only were my pieces delivered in a timely manner but they were clean and undamaged. UPDATE: Only a few hours after leaving my review, the local store manager called me wanting to address the issues, and after paying a visit to the local store (with photos to show them what I was talking about), not only were the damaged pieces reordered (though I have to wait another 2 months), but they told me to go ahead and USE the dinning set so my family would have a place to eat! That makes the wait acceptable to me as we had previously been eating on our couch for 3 months, and the novelty of comfy dining wears off when you start cutting meat on your lap. As for my previous statement that I won't be doing business there again, that is undecided. I'm impressed with the level of service by the store clerks for sure, but I still have my doubts about the quality of furniture decorating thier showrooms.

I bought 4 beds and mattresses and a dining room set from Furniture Row at the end of April early…read moremay in 2021. I was told by the sales representative who helped me that they could get my furniture here by the end of June. June comes and I call the lady who spoke to me told me that 2 of my beds were at the ware house the other 2 were delayed until July and my dining room table was delayed till July. 2 of my beds were delivered in July. My table was delivered to me at the end of a august. The last 2 beds were delivered mid October when they went to put them together one of the beds was defective and the mover could not get it together. I called Furniture row because I had waited so long to receive my beds and one comes broken I was told they were ordering a piece to fix it but they could not tell me when the part would arrive To this day furniture row still has yet to get my bed fixed and is sitting in the room right as they left it last year I talked to the manager a week after the issue and I told them that they should be mss as making this this right not once did they offer a discount for all the inconvenience and I paid hundreds of dollars for a bed that's broken and they act like I'm being rude sorry is not good enough I bout a house to move into with my family and could not move in till almost 7 months after I got the key's because you couldn't get me my furniture

Before buying; Check out their Consumer Affairs Reviews. They have more negative reviews and…read morereports than positive (27% Negative over 24% positive (screen Shot posted last picture)) https://www.consumeraffairs.com/furniture/slumberland_furniture_mo.html I'll be updating every few weeks for 2 years. I was sold a sectional with substandard cushions. April 24th, 2023 Jerry McCormick from Slumberland called and said they plan on making this right. That was a lie. Its now Sept. 11, 2023. He's Ghosted since mid Aug. Looking for a new furniture dealer. One who cares about a long-term customer and customer service after the sale (Changed my Google review from 5 Stars to 1 Star). We bought the sectional from Slumberland in 2021. What a difference 6 MO+ later. Slumberland dragged out warranty work (2022 & 2023): There were manufacturer defects with this sectional right from the start. They didn't put the proper amount of brackets on the couch/sectional, and it kept coming apart. Slumberland added the brackets and got it working well. Plus I added straps. Unfortunately, this took a while. Then, within six months, the seat cushions began to collapse. I claimed them immediately. But, Slumberland only fixed one cushion. I made a 2nd and 3rd claim. They sent technicians twice. Both said the cushions were too thin and needed another layer of foam in order to reinforce the seats and provide support. They claimed they were ordering the cushions and parts. But NEVER called back or followed through. This lack of support has rendered the couch useless to me and sent me to the Dr's 3 times for lower back pain, injections... After paying over $4,000 for this sectional (Plus all the other furniture I've bought from them) I wouldn't have thought Slumberland Manufacturing and their insurance company would have failed me and; dragged out the process long enough to refuse fixing it. Even though, I made the claim as soon as the problem arose, within six months of purchase. I'm a retired Army Vet with 34 years of service, and battling cancer and don't have the time to get Slumberland to fix cushions that should have been thicker and to industry standards in the 1st place. Unfortunately, I've been forced to do just that. Slumberland refuses to stand by their product, or follow up after; claims on their site, many phone calls, and multiple in-person visits (while it was under warranty I was assured SEVERAL times the cushions would be taken care of. But, they were stalling/waiting for the warranty to run out. They had no intention of fixing the couch.). I've bought a lot of furniture from Slumberland over the years (from 2003 through 2021). Unfortunately, after this experience, I'll NO LONGER continue to do so. In the past, I recommend Slumberland. I WILL NO LONGER recommend Slumberland to ANYONE, knowing they won't fix or replace a damaged product or even return your calls. The main Technician Jerry initially returned my calls and text. But he has since lied to me, quit returning calls or texts... Messages I've left for management and the owner's son remain unreturned. They don't care about their customers or customer service after the sale. Slumderland thinks spending $4,000 on a defective product is no big deal. They suggested I should cover fixing the defective couch myself. I bought the insurance with the couch and tried to make an insurance claim, twice. But, Slumberland Insurance denied it. Here's the kicker. Because, they said, it was a manufactured defect, and they don't repair/cover manufactured defects. REALLY?!?! 2003 In Columbia on leave from Ft Bragg bought bedroom set. 2005 Stationed in Jefferson City and bought living room and dining room set. 2017 through 2018 Getting ready to retire from the Army bought couch, recliner, love seat, and coffee table with my backpay. In 2021, I bought the infamous sectional. Pictured here. 2023, and beyond NEVER SHOPPING AT Slumberland AGAIN!!!!

I am really happy with my recent purchase. I saw what I wanted on the Slumberland website and…read morecalled Zach at the Columbia store. He made sure he got me the best deal. I picked up my order on my 30 minute lunch today and the guys there were great! Boxes in good shape and secure, the guys loaded me up and off I went back to work in time to clock in! I am super excited to go home today and set up my furniture. My last several furniture purchases have been at Slumberland as I always find what I need at a great price with excellent service!

Had great service & fast delivery. Getting ready to go again! They have good quality furniture & a…read moregreat selection in their store!

Great service. Salesperson was very knowledgeable and helpful to find what I was looking for…read more Really nice experience. I will definitely shop there again.

I would not even place one star but the site made me. It is a scam. Same as the other review -…read morecalled - mailbox full. This is the store, that is not a store. Cell phone of owner - "mailbox full. No answer " no human around, despite repeated requests and strange responses - no ORDER NUMBER for the furniture we had "purchased" . Several emails stating "the order is shipping out "now!" "I pushed it thru"! Scam scam scam.

Run.. a scam store front.. has a satellite pic on Google maps but it's not real!!! No product ever…read moresent, credit card charged. Looks real but it's a fraud! Called and it's a tape saying busy with customer. No email response either..

If they would actually have some reasonable shopping hours this store would be great! 3 hours on…read moreSat and no evening hours makes it almost impossible to shop. I get it, its all volunteer but seriously ladies. The people you are trying to help cant shop because you are only open during most folks work day.

Very nice store. The selection of clothes and other items was great. It's very clean and bright…read more Staff I think are volunteers and were very helpful. They had some glass, dishes and jewelry very well displayed. Worth your time.

Coby is a great sales rep. He wasn't pushy at all. We walked in just to see what they had, hey let…read moreus know what sales were going on, and let us go about our shopping. Coby came back later and checked in, we had a few questions, he was very thorough. Great prices, sales, and even deals! If you need some furniture, go see Coby!

We visited the Ashley Columbia, MO store on July 28, 2024. Order #: 030D092922…read more They delivered the couch on August 6, 2024. The couch they attempted to deliver was Broken, yet they still tried to deliver it. We refused the delivery. We agreed to a second delivery attempt. The couch was delivered on August 12, 2024. The delivery team showed us that it was damaged. However, that evening, we discovered the inside frame or supports are damaged. We reported the damage the next day. They told us they could send a replacement again, on August 17, 2024. Again, the third delivery was broken. August 21, 2024, they tried again and failed us. After 4 attempts, they failed the Sales Contract. We have given them plenty of opportunities to deliver new and undamaged furniture. Not once have they been able to deliver such item. We immediately demanded a Full Refund due to their Breach of Contract and Failure. After weeks of sending emails, phone calls and store visits you are ignoring us and our legal rights. They failed our Contract, 4 times, and once we demanded a Full Refund.