Customer service is second to none. Bri St.John goes over and above for all of her members.read more

I'm so glad I bank here instead of a large, national chain bank. No matter what location I visit,…read morethey always treat me so well and welcome me so I feel like part of the family. Typically I just use the ATM here, but I had to go inside to ask about some foreign ATM things for an upcoming trip and they were ably to easily answer my question and help me with all my banking needs. If you need a bank in Columbia, this is the one to choose!

Would give 0 if were possible. This bank sucks! Atm malfunctioned while making a cash deposit, so i…read morenow have to wait until they decide if they want to credit my acct. This is day 17!!!!

I've been banking here a while now and have never had a bad experience at this location so far…read more Only issues I've had with Bank of America is with the support center number but nothing wrong with this branch location.

I have been disappointed that Wells Fargo closed their location on St. Andrews Rd at Bush River --…read morewhich was just a few blocks from my house -- so that I now have to go to Harbison or Dutch Square to do my banking. That said, the people at the Harbison branch make it worth the trip. Great customer service, super attitude. The teller who waited on me, (her name was Whitni) "made my day" when I went inside to deposit a check on March 23. Who knew that a trip to the bank could be fun?

Wells Fargo will not help you when someone has stolen your identity. They employ people who read…read morefrom a script. Talk over you hoping you just give up. If you are a senior like me this is their main prey. Stay away and go to a local bank you can talk to a Human with a brain not reading off script. I am 2 months into a dispute from fraudulent charges. The bank Syncroncity is actually the Ukraine national federal bank with no physical address. They have been fraudulently catching my ach account on behalf of Harbor freight for over a year and Wells Fargo can't explain or put a human on the phone who will help. They have made me wait 3 ten business days only to come back with my name is on the account so denied. They don't know the term identity fraud. strongly suggest everyone stay as far away from Wells Fargo as they can. Go to a local bank like Conway national where a human will speak to you. Seniors like me beware they are horrible.

Love everybody at this bank. The ladies are all friendly but professional. Family atmosphere. They…read moreall know me by my first name. They change their decorations with every season and have free popcorn for their members on Fridays, so naturally, that's my banking day. Feels like a bank in Chapin should.. small town friendly atmosphere.

Open on Saturdays, generally no line no waiting. A bank that does not feel like a bank for they…read moretreat you like a human.

They are incredible! Best service in any business I know- better even than Harry & David and Chewy,…read morewhich are excellent! No lines, great service, incredible hours (even Sundays). They know where scissors are for red tape, although they do not cause oroblems , only solve them.

The management team is very accomplished and has taken care of some vital issues to my total…read moresatisfaction. For example, there were two instances in which I had to dispute charges for services paid for using my card. Each dispute was thoroughly investigated to my satisfaction. Also, there was an issue where a subscription radio service would not accept my payment. The bank agent directly investigated and discovered that it was due to a hold placed on my account when my account was compromised in 2019. The agent called Sirius and the hold was removed immediately. Great, personal service!

Matthew has been great! So friendly, quick to return my calls, knowledgable and got me what I…read moreneeded in a matter of hours.

This is the best SCFCU in Columbia. It's in a easy to get to location and the staff is always so…read morehelpful and friendly. The helped me get my first car loan and made it such a easy and fun experience.