Customer service is second to none. Bri St.John goes over and above for all of her members.read more

I'm so glad I bank here instead of a large, national chain bank. No matter what location I visit,…read morethey always treat me so well and welcome me so I feel like part of the family. Typically I just use the ATM here, but I had to go inside to ask about some foreign ATM things for an upcoming trip and they were ably to easily answer my question and help me with all my banking needs. If you need a bank in Columbia, this is the one to choose!

Awesome customer service have been a blessing through covid. Thank you for all you do. Keep up the…read moreamazing work.

I've only been here a few months and im having nothing short of a terrible experience, hard to…read morecontact, not open on the weekends , they lock your cards with no way of re opening manually, it's ridiculous

I couldn't be happier with the mortgage I have with SouthState. My wife and I were first time…read morehomebuyers and Cindy McGee was awesome and patient with answering all of our questions and helping us navigate the process. Plus, she was able to help us buy our home with zero down and no PMI.

Fast and personable experience! My fiancé has an account here so I decided to go today with the…read morethought process of, "2-3 hours I'll be out." Ended up taking 35 minutes from the time I was in the parking lot to open a checking account. Ms. Margie was amazing! The lady at the front knew my name as I headed out the door :)

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Elgin, SC branch or find us online.

Three visits and each time 20 minutes wait time to cash a check so slow ! Non account holders are…read moresubject to 8.00 fee to cash a check if you don't bank with Bank of America. Lame.

Came her 2days ago to handle some banking business meet with Carlos and he was very pleasant and…read morepatient. He was very informational as well making sure I knew everything I needed to know. I can surely say I left with all questions answered. When I returned with the paper work needed to finish up the transaction I was greeted and signed in, in no time at all. I guess Carlos was the man to see as I was the third person waiting for him. As I waited on him the two other personal bankers came out and asked everyone in the lobby had they been helped and if the could help out in any way. Once it was my turn I went into the office and we got the ball rolling and in no time at all I received the bad news. But it was so worth the try. Maybe next time and I do look forward to trying again.

Jane is amazing! She helped me with notary service and some account issues, the most sweet and…read morehelpful person ever! Recommend this branch!

The worst ever customer service and incompetence I've ever seen in my life. Didn't know policy or…read moreprocedures for closing account. Entire branch is lost and needs to go back to day one training instead of making ish up as they go along. Five visits later and issue still has to be by another manager because they're too stupid to use their resources. I'm ever going to bank there again and it's only a stone's throw away from my house. Completely unacceptable and unprofessional liars!!!!! Complaint filed ...DONE!!!!!

Horrible customer service !!!!! Been a memeber for 28 years and just received the worst customer…read moreservice over the phone from the call center !!!! I have a COMMON request and your staff and management acted like I was creating a whole brand new situation !!!! All I'm trying to do is get documents about my loan for the new state I'm in to register the vehicle!!!! That's it !!!!!! Will never finance through them again for this reason and now that I think about it, their auto rates are horrible, you would think they would show some love to someone of 28 years and ZERO late payments on anything. I don't care who controls the rates, allsouth could have given a better one !!!! Shame on you !!

Absolutely TERRIBLE Customer Service!! I had the misfortune of speaking with Ruth, because I wanted…read moreto confirm receipt of a form I filled out for Autopay. She was literally telling me when I was allowed to speak... because I apparently needed her permission. This Credit Union refuses to accept my payment from an external institution UNLESS I fill out a form, that I had to wait for them to send in the mail, fill out with MY bank information so that I can pay my auto loan. They don't allow external bank payments on the app, on the phone or online.... it's the 21st Century!! Are you serious!?!?! I am currently working with financial at the dealership to re- finance my vehicle because, these jerks will NOT get a dollar from me.