We had a great experience with Picov furniture and upholstery. We dealt with Kerry, we told him…read morewhat we wanted, and he showed us a few options. He recovered our tired looking sofa and love seat and made a cushion for a chair. They picked up our furniture did the work and returned it to us within two weeks. We were very happy with our experience and would highly recommend this company. The price was very reasonable. There was an extra cost for shipping, $80 each way.

On the first project I was delighted with the end result. The second time, even after I returned…read morethe chair, I was dissatisfied. The top back of the chair is not even. There's a gap between the cushion and the back of the chair. The cushion overhangs the side of the chair. The portion across the front is uneven. The skirt flares at the corners. The 'seams' are puffy. Other than that, I am pleased!! I have pictures to prove my points. Just the wrong person responsible for the work.

I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more

I received my new furniture today and I want to say that the delivery guys Floyd & Peter were…read morefantastic. they were both courteous and professional and ensured that both living room pieces were put where I needed them to go they spent time going over how the sofa bed works and discussing how to register for my warranty thank you, both !

I started with a wonderful experience...until I got the item.. I felt like the sewing of the arm of…read moremy chair could of been a bit nicer..so reached out by phone and asked to email/photos.. it's been almost a month and then I emailed the manager..no response..and maybe they couldn't have done anything about my issue but ignoring me because my item was custom ordered and said final sale...Wow very poor customer service.. I only bought a chair but it cost as much as a sofa..never again will I shop at SKLAR.. I will stick with kind of store that cares like Wilson furniture

The worst retail experience I have ever had in my life…read more I went into the store with a sofa in mind and needed to look into the fabric combinations. I went into the fabrics section, and was asked by the gentleman, Can I help you? I let the person know that I was just looking into fabrics. Still looking into the fabrics, 5 minutes later I heard someone shout from across the store. Didn't know what he was saying because he was yelling across the store, but the same gentleman approached me and yelled put the fabrics onto the chair. So I asked him, should I put the ones I touch onto the chair or the one's I lift to look at. He said put anything I lift onto the chair. Thinking that he was going to sanitize them after. Obviously as per picture you are going to need to move the other fabrics aside to see the other fabrics since there are hundreds of them. During this 15-20 minute tenure this man was hovering over the area the entire time. I thought he was just a bored salesperson because I was the one of the few customers in the store. I minded my own business the entire time trying to match the sofa and pillow fabrics. Another 5 minutes pass and he comes back to ask me the same question arrogantly, can i help you, which could of been the third time he asked me. I repeated the same thing, no I am still looking at the fabrics, the same thing I told you before, not sure how difficult that is to understand. He then proceeded to ask me to leave the store and this is private property. Accusing me of infecting the fabrics. Stating he didn't want me to touch the fabrics even though in the beginning he wanted me to put the one's I looked at aside. Funny thing is he took his mask off briefly twice while talking to me. I had to tell him to put it back on. He mentioned briefly his name is Al and is the store owner. Not sure what type of discrimination/harassments this is, possibly racism as I am Chinese Canadian. I have videos as well that I plan to leak as this hatred should not be tolerated in our society. I would like to see Al (the owner) try to deny this since I have a video.

This place was an unexpected find. It had tons of nice stuff but it was a little more expensive…read morethan I had budgeted for. A little bit of an awkward sales person hover vibe, but that's pretty standard at furniture stores. Would recommend checking it out

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

Customer service is terrible. I've been to the store 3-4 times and I have to wait for the same…read moresalesperson for more than 20 minutes every time. This salesperson couldn't give me the time of the day even though I just bought a light fixture that costs more than $1k. I would have cancelled the order ( due to poor customer service) but I'm sure they will think of a way to charge me restocking fee. Will take my business somewhere else!

Union Lighting is known to have the most lighting selection in all of Toronto. We came here to get…read moreinspiration and to check out some lighting IRL instead of just me imagining through Pinterest. We wanted some statement lights over our dining table and kitchen counters. I don't understand why there are such low ratings here. I'm sure many people here are just browsing, and I rather have a sales rep give us the space and only come to us if we need help and seriously find a piece we're considering. So I have no issues with how no one really came up to us. There's a lot of lighting, but personally, not enough contemporary/modern lighting to our liking. We did take some pictures of the few we liked that are more contemporary-inspired. However, we don't love it enough to pull the trigger. The prices for the lighting are very high for the ones we looked at, about $1500 (for that round chandelier) to $5600 (Criss Cross silver lighting). We liked the look of the round chandelier the most. To our surprise, our neighbour has the same one. So loses that unique appeal. Also don't know how we would change the light if it burns out? Lighting is all personal preference. This trip nothing really screamed "this is the one" for us. If you're into other design themes like traditional, industrial, mid-century modern etc, you may find there is more to your liking than the modern/contemporary styles here. I still recommend to check it out though for yourself if you're in the market for lighting.

I really hate walking out of a place knowing that I can't give them anything more than a 1-star but…read morewhen you experience such poor customer service, I simply can't justify giving them anything higher. As a customer, I tend to not appreciate being told what I like and what I don't like... I think I know better than anyone... so when I'm told by the "hired help" that, the reason why they don't sell feather pillows is because nobody likes them, it's not quite factual. I happen to love feather pillows. In fact, the last set of pillows I had were my first down filled pillows and it made me wonder why I had deprived myself all my life. Well, it was time to go buy a new set so off to Sleep Country I went, figuring that they would have a wonderful selection. Not a feather pillow to be found... because apparently, it's not what I really want. Right. I have to say, with the attitudes I experienced from the two men in this store, I wasn't surprised at all that the place was empty. I ended up going to Home Outfitters, where they carry all the same brands for a lot less money.... but, they also have a large selection of beautiful down filled fluffy pillows! Sure, I still ended up paying nearly $100 (on sale from $189) per pillow but I am extremely happy with my purchase and I received great customer service. Sorry Christine Magee, but this is a perfect example of why I'd buy my mattress (and pillows) anywhere else.

We walked in We…read morelooked around We rolled in some mattresses We left And the lone sale person was just too busy closing a sale which I understand. No eye contact No greeting No sales FYI: Their washroom inside the store is just so filthy!

We purchased a dining room table from Terry and love it. The design is fantastic but so is the…read moreepoxy coating. We will definitely return to G & B Design, a wonderful local company. Yasmine Shamsie and Tom Reinhart

Loving my new table from Grain and Burl. They made a custom colour to suit my needs. Friendly and…read morereliable service.