My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

Very poor communication and lack of follow through. Ended up paying for unnecessary coverage due…read moreto lack of communication. Be very careful with these people.

I have worked with Mr. Collins for several years now. His passion for his clients reaches far…read morebeyond selling insurance. Mr. Collins has always taken the time to answer my questions and research the questions he did not have the answer for. You get a lot more than just an insurance policy with Mr. Collins. I would recommend him to anyone even considering a new insurance policy or those who just have questions.

This office needs to be your first stop if you have questions about insurance or if you want to get…read morea quote. I was with State Farm for a long time but after stopping by this office and speaking with Marcus and his staff they helped me understand my coverage and showed my tricks and secrets that no other agent has ever taken the time to inform me about when it comes to insurance. I can't thank them enough for helping me and my wife. I am referring as many people as I can to this office because their service is phenomenal!!!

Jill Flodstrom is just awesome. She spent soooo much time with me to find the best plan on the…read moremarket for my situation. She's knowledgeable, competent, friendly, and a pleasure to work with. I recommend her highly!

This review of FND Insurance is long overdue. On the other hand, that should make it more…read morecompelling since it is based on extensive experience with FND over the last couple of years. I own a small business with about a dozen employees and I provide medical insurance to my staff. Since 2015, FND has been helping me navigate the intricacies of medical insurance such as enrollment periods, comparing different plans and benefits, healthcare legislation updates, processing COBRA coverage for departed employees, just to name a few. The owner of FND, Jill Flodstrom, is a joy to work with. Being a long-time veteran of the industry, she can pretty much answer any question you throw at her. And if she needs to get back to you about something, rest assured you won't have to wait very long. Her professionalism and expertise are matched by a great sense of humor and a very affable personality. Needless to say, I will continue to use FND for all my medical insurance needs, and I highly recommend this company to other businesses as well.

While shopping for auto insurance right now, I see that my review isn't on here from January 12,…read more2022 for this location of a horrible experience I had over the phone trying to get a quote from them so here it is: I called the Geico Lakewood office off of Pacific Highway and two of the employees there were so rude to me. The reason for my phone call was due to finding out information about auto insurance because I requested a quote online about a week or two ago from the above date. The first one named Griselis kept telling me that they don't cover it and when requesting information about it, she told me that she's not allowed to give out any information about the policy you have at Geico. She presumed to tell me after hanging up on me the first time when I called back that it must be something new about Geico being a policy of choice for DoorDashers from what I found online. I did agree that it was not a Geico source, but it was one of the reasons why I called this office to find out more information along with the fact that I just got off the phone with DoorDash as well. It took awhile to get through what I was talking about to her because she just kept talking over me. Then she passed me over to the supervisor, which I didn't get her name (during shift at 3:30pm on 1/12/22), stating right off the bat without letting me speak that they do not offer any insurance options for DoorDash or Uber or anything else. I asked to see it in writing and she said that she's not allowed to give me that information because it's employee information. I told her that I wasn't asking that and had to keep repeating myself because she refused to listen to anything that I was stating that I did not request for personal information of anyone. I simply wanted to know the policy and see where it states that and she said that proprietary information is not for people who aren't customers. I told her it's a right for me to know your policy as a potential customer or a customer as well. She kept telling me that she couldn't give that information. I do not appreciate how I was spoken to and talked over. This is discriminatory behavior and with no proof in writing anywhere that this is how your employees are supposed to be treating people. It is standard customer service 101 to not behave this way to customers and I will not tolerate it. Yesterday (from the above date), another representative named Bal-di (not sure if I spelled it correctly) who I called back in regards to my online quote told me that he was able to get personal insurance while working for Uber and didn't say anything instead of purchasing commercial insurance according to their policy. I told him that this is fraud, it's illegal. This should not be promoted to potential customers and given the additional experience today, I'm seeing it as a pattern of response according to your training as they say it is that when a customer asks a question, it's okay to respond to them in a harsh manner. I hope that you will do something about this. Your website mentions that you do offer Rideshare insurance as an option as opposed to what was mentioned to me on the phone that there is nothing you guys can do.

Just the worst experience ever. No one calls you back no one has a time line. Unless…read moreYou follow up nothing gets done after years of Being a customer make a claim and just get screwed !

If you're looking for an attentive agent Kao at State Farm is great! He's always there to answer…read moreany questions you may have and help you with any claims questions you may have!

This is an organized office with friendly and professional staff. Nicki helped me set up a bundled…read morehome and auto insurance including earthquake insurance. I highly recommend this agency for those seeking honest and thorough information about options for insurance.

Alfonzo has been our insurance agent for many years. We rely on Alfonzo's expertise and…read morerecommendations for our home insurance, vehicle insurance and business insurance. He, and his team, have always been easily accessible. The few claims we've filed have been handled seamlessly. At times Alfonzo has gone our of his way to respond to our requests and he was also instrumental in us securing a business loan due to his willingness to speak with our financial institution. We have referred Alfonzo to friends and will continue to do so.

Alfonzo is the expert to go to for your insurance needs. He will make sure your assets are…read moreprotected while respecting your budget. It is always a bonus when an agent takes the time to assess your specific needs and long term goals. You can tell he actually cares about his clients and his community. I would not hesitate to refer him to others - and often do!

I have been going through Affiliated Insurance for years. Everyone there is very polite and…read morehelpful. Only place I will go for insurance anymore!!! Annie there has been great to me when I needed quotes while car shopping and whenever I come in. I recommend this company to everyone that says they need insurance. Entire staff is the best!!! Joe

From the owner: At Affiliated Insurance Services, we shop multiple insurance companies to save you money on auto…read moreinsurance from our office in Tacoma, Washington. We have proudly served the Tacoma-Pierce County area since 1987. Too many tickets? We can find the right insurance for drivers with accidents, DUIs and previously canceled driver's license. We offer policies with low down payments and low monthly payments. Affiliated Insurance Services specializes in - Car insurance SR-22 filings Immediate insurance ID cards Quick over-the-phone quotes We represent top insurers including Progressive, Dairyland, GMAC, Kemper Specialty and many others. Call Affiliated Insurance Services for an over-the-phone quote or to set an appointment to review your insurance needs. Se Habla Espanol.