Carpet looked beautiful, used deodorizer on carpet due to dog, and it worked great. They arrived in the time frame quoted and we professionals, even with two yappy dogs read more

They gave me a reasonable price for what I would consider, a very dirty job. The Tecnician they sent over was experienced and knowledgeable, although he did nothing but grumble and complain about how dirty it was- I told him that if was easy I would have rented a carpet cleaner at Safeway and done it myself for 1/6 the price. He was there an hour and a half and a sizeable living room and 2 smallish bedrooms were done for about 160. It had several small dark stains- paint drops and wax that I didn't expect to come out, but one lighter organic stain was still there when he left, and I was able to lighten it further with not much more than hot water and a towel. I think he got a bit lazy at the end as I had to leave for a bit. All I expect is do your best. read more

Contacted AmSteam for carpet cleaning at our condo. I chose this company as it seems to have positive reviews. When I made the booking, I was very clear that we had two bedrooms, and a combined living/dining area that needed to be cleaned. I was quoted $160 and booked for the cleaning. Because of the floor I'm on, they have to use their portable machine, and assured me it's much better than the portable machines you get at a grocery store. I asked if there's anything I need to know before the cleaning, and the lady told me to just make sure all my breakables, plants, lamps, etc. are off the floor. We moved the majority of stuff out of the way, and put it all wherever there is not carpet. The technician called at 10:40 to say he'd be there right at 11 (we were given 11am-3pm window so this was awesome). The only small hick-ups I experienced when they technician arrived was his quote didn't say anything about the dining area (but he still honoured the quote), and he needed access to our bathtub to fill up his tank. It would have been nice if I was told this in advance, as I had moved a bunch of stuff from the bedroom into the bathroom to get it off the carpet. It was a quick fix, but honestly would've been avoidable if they tell you this when booking. Maybe it should be common sense, but I've never hired someone to come clean our carpets before so I don't know how their machine works. The carpet looks great and our technician did a really good job. He was done in about an hour. I would definitely recommend using AmSteam. read more

AmSteam - You can see a clean spot vs. uncleaned spot. They do a good job! - Carpet Cleaning Near Me - Edmonton, Alberta

We have a considerable amount of carpet in our home. All of the carpeting is an off white colour and although we love it, getting and keeping it clean has been a challenge. So when life circumstance dictated we place our home up for sale I was nervous about how the carpeting would look after a move out cleaning. So the movers arrived, of course they don't remove their footwear when navigating the home. So once they were done packing and removing all of our goods and furniture, the carpets were in desperate need of a cleaning. Now I was REALLY nervous about the carpets coming clean, compounded by a few carpet stains that remained after the last cleaning. I'm thinking at this point that new carpets are in my future. NOT GOOD! Our traditional carpet cleaning company was overbooked so I took to YELP and looked at reviews for carpet cleaning companies. Amsteam is rated very high so I gave them a call and booked an appointment. Darren Anderson was the AmSteam technician who arrived at my home. He asked me for a tour of the carpets in our home and to see any areas of concern. I was a little surprised Darren didn't seem concerned by anything I showed him. I DEFINITELY WAS! So with much anxiety on my part, Darren set to getting his equipment set up. I must add that Darren represents himself and AmSteam very well. He is a gentleman and works hard. His suggestions all made very good sense and his confidence helped put me at ease. By the time Darren started his work I felt very much better about the whole process. So I placed my carpets in Darrens good hands and let him do his thing. WELL! The outcome was far better than I could have ever hoped for. My carpets have never come this clean. Darren works steadily and delivered far far more than I ever dreamed possible. My carpets look fantastic! Including the areas the previous companies could not manage. I AM SO IMPRESSED! BUT! Not as impressed as my potential buyers. 4 days later my house was sold! Beat that! I can't say enough about Darren and AmSteam. 10 stars. NICE WORK DARREN! YOU ROCK! read more

I booked AmSteam's carpet cleaning services in my role as secretary of a housing co-op. We had a unit left in a midnight move, and the carpets needed some serious attention. We wanted to get the unit rented for the first of December, and only found out the unit had been abandoned on the 25th, so we had a very tight timeline. I spoke with Megan via their website's contact form, and AmSteam was able to accommodate us quickly, offering an appointment for the very next day. We took an appointment a little later in the week since we had to clear out some furniture that had been left behind, but we appreciated that they understood our need for urgency. Our appointment was set for sometime between 11 and 3, and we were told our technician would call the primary contact for the work (me) a half hour before arrival. He called me at a little after ten and asked if I would be okay with him showing up a bit early, which I was. I let him into the unit around 10:45. He had me show him through the unit and point out any trouble spots. He offered scotchguard stainguard, which I passed on since we will likely need to replace the carpets relatively soon anyway. He didn't continue to push the extra service, which I appreciated. He warned me in advance that one particular stain was very deeply worn in and might not come up very well. We had expected this and had no problem with it. He got straight to work and the entire cleaning only took about an hour and fifteen minutes. The carpets looked miles better when he was finished, and the cost was the same as what I was quoted -- $160 for cleaning and sanitization in the large living room, two bedrooms, and a hallway with an attached linen closet. It came to $168 with tax, and as an added, unexpected bonus, I earned airmiles on my payment. I'm not sure how many, but I wasn't expecting any at all, so it was a nice surprise. This is something they might consider advertising as a feature on their website. Overall I felt the customer service from start to finish was very friendly, professional, and efficient. I plan to use them again for carpet cleaning, both in my co-op and in my own home. And I may try their furnace cleaning service next in my own home. read more

Darren from AmSteam was out to clean our carpets today. He did a very good job of getting the stains, dirt and oils out of the old carpet. He was very professional and did an excellent job of explaining things. He was also very good with our two dogs, always a bonus! Jody booked the appointment for us by email and was very good when we needed to reschedule before of an unforeseen work appointment that came up the same week. We will definitely be having AmSteam come out to do our carpets again. Thanks! read more

I decided to go with AmSteam after I couldn't get into contact with Mighty Carpet - and I am SO happy that I chose to go with them instead. Their response time was within 24 hours. Someone called me, gave me an estimate, and booked the cleaning within the week! The woman (Caitlin?) who I talked to on the phone was so helpful, and asked me enough questions that it felt like she wanted to get it all done properly. I was happy with the customer service end of the company and was excited to get my carpet done. Todd came to my door and was very friendly, he did his job and was sociable at the end. When I saw the results I was so happy and relieved to have nice clean carpets! Really nice guy, good to meet him. One of my cats had peed in the closet and the carpet cleaning really made a difference to the stale lingering smell, it's really fresh and nice now. They have a deodorizer for animal pee which helped a lot. Very glad I went with AmSteam, and I will be using their services again. read more

We had our furnace and our carpets cleaned by AmSteam - they were very responsive to my email. Followed up to provide an accurate as possible quote and to confirm my information and booking. They showed up when they said they would, were fast, professional and did an excellent job. Cost was very reasonable and very close to what I was quoted. I definitely recommend their services! read more

I had a flood in my home with significant hardwood damage. AmSteam sent Andrew out who managed the restoration and repair of 6 affected units. Professional, kind and understanding. They treat your loss like their own and go the extra mile. While our condo board elected to use another vendor for the repair I can't recommend AmSteam enough. They are responsive, their admin staff is friendly, empathetic and goes the extra mile. I have directed our management company to use them in the future. read more

Great customer service all the way through from the booking appointment phone call through the consultation and until the completed service. We had our whole house cleaned as well as a few pieces of furniture by Darren. He was extremely helpful kind and awesome at what he does. No scammers here as we've heard that could happen with cleaning companies with up-selling etc. Everything came out very clean and smelled and looked brand new. Thank you for such a great service and for being so good at what you do. We will for sure book with you guys in the future read more

Over an hour after the latest we were told they would be there, I received a phone call from their cleaning tech. He said that the person who was originally scheduled to clean our carpet called in sick, but didn't know why nobody called to inform us. He showed up and cleaned the carpets. He was professional and worked quickly; service was good and he did a good job. read more

I am so happy that I read the reviews on Am Steam. I had a regular carpet cleaner guy I used but he must have gone out of business because I couldn't get through to him. So I was searching for a new company. I heard horror stories of companies giving you a quote then adding on to it as they did your carpets. The guys were friendly and fast. They offered us stain repellent to ensure a better clean carpet. We knew we needed it because it had been years since we did them. We didn't do the whole house but we're very satisfied with the job they did. We will be calling them back once our house sells to finish the rest of the rooms. I highly recommend this company. I appreciate that they give you a 2 hour window of time and then call you 30 minutes before they show up. That way you aren't guessing when they will be there. Good job guys. read more

I would highly recommend AmSteam to anyone. Our carpets were disgusting to the point that it was embarrassing to have people over at our house. AmSteam came and completely changed that! They were professional and courteous and manged to get our carpets looking and smelling like new again. Darren was awesome and I would highly recommend having him as your technician. If you need your carpets cleaned - this is the company to use!! read more

A couple of years ago we used them to clean the carpets and a couch in our two-story home. We had a nasty flu go through and could not get rid of the smells despite our best efforts. We called up AmSteam and they were extremely professional, thorough and had some of the most impressive gear I've ever seen - their truck-mount unit is one of the few in the city that can actually get temperatures hot enough to kill all the nasties. Would definitely consider them again, and was delighted to find out that they now offer duct cleaning services. read more

I made an inquiry on the Facebook page and someone replied right away. We wanted the carpet and fabrics cleaned in our motor home so I was directed to the website for booking. All correspondence was answered right away and booking was so painless! On the day of our appointment our technician called and asked if he could come earlier. He arrived within minutes of when he said he would and quickly got to work. I was so pleased with the job he did and his friendly professional manner. I would definitely recommend AmSteam!!! read more

They did our move in carpet "cleaning" it didn't smell right , thinking just cause I t was an older place we'd use our carpet cleaner ... the water cane up black like their own carpet cleaners don't really work they just keep on laying down soapy water and sucking up what it can leaving water in the carpet and making it smell. After going over the carpets 3 more times the water finally came back clean. If this is "elite"then I'd be afraid to know what they call professional..... read more

Excellent trouble free communication with Christine prior the cleaning. Darren called the morning of as promised and he arrived on pronto time! His business card says he is a Master Technician. Well he may be that, but I'm telling you he's a magician too. Our filthy, never been cleaned in 10 years carpets are like brand new. Darren just saved us a Re carpeting job. I'm looking for the SIX stars button. read more

This was our 2nd time using Amsteam's carpet cleaning services. Our technician this year was Todd and we have to say that we were very impressed with his professionalism, work ethic, and attention to detail. The reason for the 4 stars was that last year only the stepping surfaces of our carpeted stairs got cleaned by the technician and not the risers. We mentioned this to Todd and he took care of this for us, leaving that nice triangular pattern after the cleaning. Todd put our furniture up on those little foam blocks to help the underneath carpet dry - our first encounter with this and a much appreciated service. Our carpet looks so much better, especially with having a messy toddler on our hands. We would highly recommend using Amsteam and would be happy to have Todd come back. The reception staff is very professional and friendly as well. Try them! read more

I've used AmSteam a few times now and I am always happy with the results. Fast response to my quote request, friendly service both on the phone and in person and he (Devon) did an excellent job with the cleaning, offering but not pressuring to buy, extra services. They give you a 3 hour window and he was here within that window. read more

We booked with AmSteam to have our furnace and ducts cleaned. I took a day off from work to wait between11am to 3pm, the time frame they gave me for when they would show up, however they never did show up. When I phoned to find out why, they basically said, "whoops, our mistake, they'll come tomorrow". In the end I had to take another day off work and wait around for several more hours before they came. They did a fine job, but two days off work and only a 10% discount for the "inconvenience" hardly seems like a fair trade off. Next time, I'll likely go with another company. read more