I would give zero stars if I could. Bank of America has proven they have no interest in maintaining…read morerelationships with loyal customers. After 15+ years of perfect, on-time payment history, I missed a single payment due to the logistical hurdles of switching banks. The moment the mistake was realized, the balance was paid in full. Despite this, Bank of America flatly refused to remove the late payment record or show even a shred of "goodwill" for a long-term client. This rigid, "corporate machine" mentality is exactly why people are leaving big banks in droves. Because of their refusal to work with a dedicated customer on a one-time oversight, they didn't just lose an account holder--they lost a me as a high-value client who was prepared to open a Merrill Lynch investment account. If you value a bank that treats you like a human being rather than a number on a spreadsheet, go elsewhere. Bank of America will happily tank your credit score over a minor hiccup rather than reward years of reliability. They have lost our business forever, and I will be making sure everyone I know hears this story. Take your money to a credit union or a bank that actually values its clients.

I used Eric for my first home purchase in the US in 2017, and again for a refinance in 2019, then…read moreagain for a new home 2019 purchase in different city and again for a joint purchase for 2nd home July 2021, all FOUR times he has been my miracle worker! very communicative and when issues arose he guided me through them keeping me calm and unworried and closing each and every deal easily and efficiently and quick! I would highly recommend him and do every time I hear friends talking about a new purchase or refi, I suggest my "Magic Money Man". Home Purchase, Mortgage Refi. and to boot even was able to get rates lower than my credit union. Truly pleased. Had several loan types as well all successful through the years. Similar review on other platforms.

From the owner: I view getting a mortgage as part of a client's Life Plan. As a result, I approach each transaction…read morefrom the viewpoint of a Financial Planner. I try to get a clear well-developed idea of the destination first and then work back to the present day. I start by doing a comprehensive review of a client's financial picture by looking at their Insurance Coverage (Life, Health, Auto and Home), Finances (Retirement Planning, Investments, and Savings) and I also make sure they have a current and properly executed Estate Plan. Also included in the review are personal goals the clients may have. The objective is to leave no stone unturned to ensure my clients get the correct mortgage for their needs. Each individual client is always treated with the utmost courtesy and professionalism. My aim is to always get my clients a mortgage that works hand in hand with their personal and financial goals.

Such a great experience with these folks. The employees were so helpful with some problems we were…read morehaving with my dad. Wonderful!!!!!

Good bank nice ladies there all pretty hot too they definitely need a drive up arm though it is 2024read more