Bottomline: You want Chris as your realtor…read more Chris helped us sell our home, and we got the price we wanted. Our house was on the market on Thursday night, and after our open house weekend, we accepted an offer (from a list of offers) on Monday. From start to finish, he runs a professional and very thorough ship. He leaves nothing to chance. He makes you feel as comfortable, and stress-free as possible. His knowledge of the market is without peer. His staff, from the stagers, to the photo folks, to the closing team, all stay on top of everything for you. Most importantly, he is always available for any questions. I will NEVER use another realtor other than Chris. Seriously, DO NOT use anyone else.

Worked with us to buy a single family home in June 2015…read more Primary point of contact: David Treanor David came highly recommended. He provided an outstanding list of service providers (Mortgage, Inspection, Title, etc) recommended from experience. He was always able to accommodate our requests to visit listings quickly. Once we found our house, he was dedicated to forming an aggressive offer (including forgoing his Friday evening plans and working past midnight to make sure our offer was in) and seeing the contract to settlement. His skills ensured our offer was selected over others. He and his staff quickly acted to schedule inspection activities and maintained close coordination with us and our mortgage company. David was instrumental in ensuring that we were able to navigate an appraisal surprise and assisting us in making it to settlement. We would absolutely recommend that you work with David in your own search for a new home.

Found Stephanie through a local FB page. I think I contacted her the first time in March, set up a…read morehome search for us and we were on our way! She was incredibly patient as I had so many questions and when we were ready to pull the trigger and make an offer, she flawlessly executed a strong starting position. Ultimately, her knowledge of the area, expertise and negotiating skills landed us a beautiful home sight unseen that we loved even more in person. She was there every step of the way and went ABOVE AND BEYOND in customer service and support.

Stephanie helped us secure our forever home. We had been casually searching for over 4 years when…read moreTHE home popped up. It would be our first attempt to make an offer. Even with a housing shortage and multiple contenders, Stephanie managed to have our contract accepted at only $1 over asking with at least 2 other competitive offers on the table. Incredible. She and her team were with us every step of the way, and being our 4th home purchase this is the first time we ever received a nice gift basket complete with champagne and even some gifts for our littles. Huge thanks to Stephanie for being there in this slow race and securing the deal when the right home finally come on market!

Rob and his team are great! They were recommended to us by our realtor when we weren't happy with…read morethe rate we were getting elsewhere. As a bonus, they were able to close in 2 weeks! I look forward to working with Rob and his team on a future finance (fingers crossed) when rates come down.

My husband and I just purchased our first home with Rob's help and we could not be happier. We…read moreinterviewed several potential lenders, but Rob was head and shoulders above the others. As newbies to the process, Rob walked us through every step of the mortgage process and answered every question we had (on nights and weekends too!). He even sent us sample loan estimates before we placed offers, just so we could get a sense of closing costs and monthly payments! Rob was always responsive, always friendly and always willing to share his wealth of knowledge. We heard nightmares about how arduous the mortgage process could be, but that was definitely not the case for us. Because of Rob, our experience was smooth and we closed on time. Rob (and his incredible team) are wonderful. We were lucky to work with him and highly recommend him to anyone looking for an easy mortgage process.

My wife and I have worked with Betsy and her team over a period of 20 years now across 6 different…read moretransactions. First a rental when we were just getting married, our first home (buy and sell), our forever home (buy) and a vacation property as a getaway during COVID (buy and sell). Across this we experienced buyers' markets, sellers' markets, some truly wonderful buyers and sellers, and one difficult seller going through a hard time. Through it all, there was never a time that my wife or I could ever imagine a better shepherd to lead us through the difficult and convoluted process of home sales. She is truly a pros pro in every regard - examining the market, pricing the home, staging the home, negotiating a final price, and then the complex and legal process of closing. She is with you all the way guiding you and ensuring you find the right home for your family, negotiate the best price, employ proper risk mitigation steps during the contractual phase in regard to the home inspection and evaluation, and even address the occasional hiccup that occurs post purchase. She takes the stress out of the process by shouldering it for you. On our two home sales as an example, with Betsy guiding us we had multiple strong offers, WELL above asking, before buyers had even had a chance to get in and look at the home in person. It was all through the pre-marketing work she and her team do so well. I can't recommend Betsy strongly enough and wouldn't engage in a real estate transaction with any other agent.

Very unprofessional. Betsy does not call nor reply to the…read moreemails if she is too busy. I guess she choose's who she wants to work with.

My family of five was moving from out of state. We feared being unable to find a home by our…read moredeadline or having to settle on a home we did not love. On top of these concerns, we were stressed and overwhelmed from being first-time home buyers during a pandemic in the midst of a crazy seller's market. We knew we needed someone with the experience and talent to help us through these times. We conducted a great deal of research and looked through many reviews before finding Talithia on Google. Talithia's communication and responsiveness made us feel like our family was her top priority. She knew what we were looking for and was able to continuously provide us with viable properties to consider. Being out of state, we relied on Talithia to do it all without us. Talithia answered questions for us that we did not even know to ask. She is extremely knowledgeable in her field, held our hands, and guided us to the end. Ms. Morris has a sharp eye for what will work when making offers and how to be competitive without going over budget or compromising her professionalism. She truly was looking out for us as the buyer. She worked many hours for us and visited numerous houses. Her patience is unmatched. She was always willing to take time to explain parts of the process to us and to ensure we understood what we were expected to do to progress. Talithia got us into a house that checked off all our boxes and stayed within our budget. We learned a great deal from her during this process and continue to lean on her for not only her expertise but also for her advice. Anyone looking for a real estate agent should look no further. If we need a realtor in the future, we would not consider anyone else because we could not have asked for more than what we received with Ms. Talithia Morris.

A couple of years ago, my boyfriend and I contacted Susan after seeing her website to help us with…read morea search for a rental. Throughout the rental process, Susan treated us as if we were in the market for a multimillion dollar property, when in reality we were a couple of 20 somethings looking for a temporary rental! We enjoyed our experience with her so much that we contacted her again recently when we decided to buy our first home together. Susan's unwavering patience and unparalleled expertise found us the starter home of our dreams! She held our hands throughout the entire process and answered every single question with a smile (even 11 PM emails within minutes). It was all SO easy that we still cannot believe we are home owners. We went into the process a bit nervous after some friends had difficulty buying their first home. Well...we we had absolutely no problem and no stress in our experience with her. Everyone kept asking us, "isn't it supposed to be difficult?" Umm.. not with Susan! She approached every situation with a sense of realism and always kept OUR BEST INTEREST in mind. She is definitely the best in the business and has an expansive network of professionals to help with everything her clients may need along the way -- from home inspection professionals to repairmen. We are just crossing our fingers (and toes) that Susan will be there for any future home purchases. After working with her, we cannot imagine having any other realtor. Simply put -- we adore her!

We were getting relocated from Florida and were here for only 4 days to find a rental. On our last…read moreday we were put in touch with Susan, and as you can imagine we were pretty stressed, as we really hadn't found what we wanted, and were thinking we would have to just take whatever was available. She showed us a few houses, and the last one was a keeper. She was calm and professional, and was able to lower our stress level and help keep us focused on the task at hand. We loved the house we rented and when it was time to buy we of course wanted Susan's expertise and her advice again. She was so helpful and patient and knowledgeable when it came to all aspects of the home buying experience. As a former Realtor I felt like I was in great hands. She can negotiate and get information on the fly. She is just so great at what she does, and it helps the process go smoothly. We eventually found a foreclosure and was able to get through the hoops of the bank, again because of Susan's help. We are still here and we love it. When we need help again, Susan will be our choice. I highly recommend her to anyone, buying, selling or renting. She will be your guide and shining light. Thank you Susan! -Patricia Alexandria, VA

If you keep up with the right contact information and follow up as a resident when you really need…read moreassistance, JCA is way above the competition. Several negative reviews here are from those that either don't take the time to do something beyond emails or phone calls or sit on issues for weeks or months expecting the property management company to fix something they don't know anything about. As a board member for years, I've dealt with several companies that range from incompetent to just criminal. JCA isn't perfect, but if we are comparing them to the field, I haven't seen another company that comes close. As for getting things fixed myself, just so I am not looking from the outside in, I've had my share of issues including water leaks and pipes busting. I have had no issue getting items fixed from JCA or the previous companies. If residents have an issue that they see as urgent, emails don't really work. I have no issues going in person, making phone calls, or doing something other than waiting for a response on the computer screen.

One star is overly generous for this company. (Check Better Business Bureau rating of "F".) The…read morestaff is rude, unprofessional, incompetent and those are their best points. Maybe my experience is an anomaly, but when 4 out of 10 reviews (which excludes this one) gives it a one-star, that should tell you something. After noting Mr. Turner's response to the above review, I feel compelled to add that in fact, I had contacted his company to request a meeting with him to discuss my experience, but he did not respond to my request. Just another example of this company's incompetence.

As a first time home buyer I was always hesitant to make a home purchase. I got in contact with the…read moreWelch Team while I was away in Japan. Although I was on the other side of the world, and months away from even strongly considering my purchase the welch team welcomed me and made things easy. Once I came back to the united states view homes in person became difficult due to living in California and personal issues that prevented me from being in the area. With all the obstacles they continued to work with me showing me numerous homes the one day I was able to come into town. Being unable to find a home on that day, they continued to work diligently over the next few months virtually showing me numerous properties that I liked. The whole process for a first time buyer was definitely nerve wracking, but they put me at ease and made it simple. I would recommend then to any and everyone I know, and truly look forward to working with them in the future.

The Welch team has gone above and beyond for us. They've made the experience seamless both times…read morewe've sold and bought a house. They're really dedicated & will answer calls, texts, anytime you need them even after the transaction is done. Can't say how much we appreciate all they have done for our family.