I was a patient for many years, so when my mother-in-law needed a new doctor, I knew Dr.K would be…read moreperfect! She takes the time to get to know her patients and really listens. Her bedside manner is filled with genuine care and concern. She speaks truth with gentleness and encouragement. This attitude carries over with her staff. She is everything you want a doctor to be!

Dr. Kakarala, is extremely knowledgeable and compassionate! She listens attentively and uses the…read moreinformation she receives from the patient to develop an effective treatment plan. She responds promptly to phone calls, and her office staff is caring an efficient. I strongly recommend Dr. Kakarla to anyone who is seeking personalize Primary Care from an extraordinary doctor. Carolyn Anderson

GO SOMEWHERE ELSE! BED SIDE MANNER IS LACKING, AND NOT WORTH A PENNY…read more Came here for medical treatment (mental health) for about a year. I was actually extremely disappointed with this facility. Not only did I feel they were overpriced, but when I questioned them on their prices, and proof of being overcharged...I was confronted with attitude from the front office. This of course happened on SEVERAL occasions. As well as clarification on their billing. I was told to pay before I see the Dr. However with my insurance they have me reimburse the practice later. Dr. Diehl's office had a policy they wanted to charge of time of service, regardless how your insurance company does it. Which was totally fine, I didn't have a problem with that. I looked at it as, I get the payment out of the way and not worry about it later. This is where the issue happened. I would pay for the visit at the time of the visit...but then I would pay again for the same visit through a bill in the mail?!?! WTH? This happened so often I ended up paying more then what I was suppose to. When I tried to discuss this with the front office (on several occasions) I was met with an extreme attitude. I felt I was treated like an idiot who can't figure out their billing system, and their policies. The lady in the front (don't remember her name) black woman in her 30's, always has an attitude, and is never polite to any of the clientele. Finally enough was enough and supposedly I owed over $100, which I knew I didn't. When discussing it over the phone with this same woman...more attitude was given. I finally had reached my limit, showed up at the office to try and figure out this billing issue. Again, the woman at the front, was so damn rude we ended up getting Dr. Diehl involved. Which then I was treated as if I'm mentally unstable to handle the issue. Which pissed me off even more! I am a mental health patient for OCD (cleaning) and some anxiety...however when you mess with someones money...anybody would get upset. That was the final straw. If you can go somewhere else I would. The front office made the experience awful, and Dr. Diehl was not all that great. Even before that issue, I always felt she was very cold and I was just another pay check. I ended up leaving and going to Strong Tower Behavioral Center. They're reasonably priced and everyone has been extremely helpful. Not only that, they're always in constant communication with you on any questions you may have.

I have always had a very good experience with Dr. Diehl. Her manner is pleasant and personable…read more I'm also impressed with how thorough she is, taking the time to know about my lifestyle, exercise habits, etc. I have been to 3 other psychiatrists in the last year and a half and she is the only one I have liked. Sometimes the wait can be a little long (as with most doctors), but never extreme - I have experienced MUCH worse elsewhere. Hopefully Dr. Diehl will be on my new insurance this coming year.

Ultimately, Red Top did what was needed and got my partner's mental health stabilized. However, it…read morewas at the coast of the health and wellness of our family as a whole. Their intake contact Jaimy lied about the level of contact we would have both with my partner and the team in charge of their care. This added unnecessary stress to an already stressful situation. Despite what you are told at intake, you will get no more than 15 minutes a day to talk to your loved one and they are in a VERY public space with a ton of background noise that makes it difficult to communicate. You will also NOT have regular contact with their care team. They are concerned with the home environment the patient will return to but have very little compassion for the family and do not seem to have a grasp that life outside of the facility does not get put on hold. Know going in that despite what you are told, you will have little contact with your loved one, minimal updates about their progress and care, and might hear from their care team once over the course of 4wks. Being informed of this ahead of time might help others manage a difficult situation - especially if there are children involved. It would have been a much better experience for everyone if they had been clear on the realities of the expected communication from the start.

There simply aren't enough words to express the gratitude my family and I feel for everyone at Red…read moreTop Wellness Center in Cartersville, GA. From the very first phone call with Ashley to every staff member across all disciplines--on every shift, weekday and weekend, day and night--each person demonstrated outstanding kindness, professionalism, and genuine compassion. My 25-year-old son, who had no prior mental health history, began experiencing troubling thoughts and was later diagnosed with Type 2 Bipolar Disorder. Throughout his stay, he was cared for in a truly nonjudgmental and supportive environment. When I picked him up from the facility, he said something I will never forget: "This place truly saved my life." For that, my family and I will be forever thankful. Even after his discharge, the continued care, follow-up calls, and sincere concern from the staff have been deeply reassuring. The team's dedication to ensuring continuity of care--through multiple resources and at various levels--speaks volumes about the quality and integrity of Red Top Wellness Center. From the bottom of our hearts, thank you for helping our son and for giving our family hope again. Sincerely, A Forever Grateful Mom

i was referred here by my home doctor. i've been twice and i…read morefeel so cared for. the psychiatrist was so knowledgeable and really seemed to care about me and helping me. office experience itself was subpar. i've been better and i've seen worse. just basic experience. the lady who took my vitals was a very sweet older lady. only thing that threw me off, she took my blood pressure in a sleeve cuff that was incredibly too big for me. when we got the reading back, she said herself that it seemed very low but it's fine and moved on. which is concerning because my blood pressure isn't usually low, so it would've been nice to have it taken again with something that fit properly. overall, the psychiatrist made up for it all. i cannot recommend rachel enough. she was so patient and kind and made me feel comfortable and not alone in how im feeling.

In my 54 years of life I have never experienced such horrible customer service as I did with this…read moreprovider. I was woken up at 7:45am by a call from them telling me they needed to reschedule my appointment scheduled for three days from now. I have previously requested not to be called prior to 9am (after being woken up before by their calls) due to my sleep schedule (that this practice supposedly focuses on "mind and sleep), and called to complain about this happening again. The office manager, Happy, was extremely unprofessional in her attitude with me when I told her in a professional manner that this had occurred and interrupted me three times while I was speaking, telling me that they start calling patients as early as 7:30am and that they will note my file not to call that early. I never had a chance to explain that I had requested this previously because she interrupted me. When I asked her if I could explain the reason for my frustration she told me "No", that she didn't want to hear it and that I could either re-schedule or move to a different practice. I told her that I wanted to explain why I was upset and she again said my only options were to reschedule or to find somewhere else to go, and when I asked to speak to Dr Schroeder (owner of the practice) she told me he doesn't speak to patients about customer service issues and I had to deal with her as the office manager. When I informed her again that I wanted to explain why I feared that this would recur based on it having previously occurred, and if she would not listen then I wanted to cancel my appointment she then proceeded to hang up on me. I called her back immediately and a minute later was told she was in a meeting and unavailable. I am shocked at the unprofessional way I was treated by Happy as the office manager after being a customer for well over 10 years. This is not the way to take care of your patients!

I had ongoing issues with this practice both before and after surgery, including poor communication…read moreand lack of follow-through. After surgery, a missed medication interaction led to uncontrolled pain and an emergency room visit the same day. Postoperative incision concerns were repeatedly reported but not addressed in a timely or effective manner. I ultimately had to seek care outside of this practice to receive proper treatment. This experience caused unnecessary pain, stress, and a prolonged recovery. I would strongly encourage patients to ask detailed questions about pain management and how complications are handled before choosing this practice.

I loved going here but I have found myself not liking it anymore. The past two times I've gone for…read morean appointment it has taken forever. I waited over an hour in the waiting room then you finally get taken back just to wait another 20 minutes for your doctor. I also felt pushed into going back onto birth control. Last time I was asking for advice on hormonal remedies without getting back on birth control and they just pushed it more. I sadly will be looking for a different OBGYN

Awesome Doctor! Have referred friends and family to her! She has a listening ear and not only that…read moreshe sees you! You're not just an in and out patient. She practices patience for her patients!

If I could give Dr. Hudson and her Team 10 Stars I would. The care, knowledge and attention to…read moredetail is awesome. She spent time with me and listened to my questions and concerns. I could tell she reviewed my information prior to coming in the room and was able to explain not only what was going on, but her recommendations for setting up a Health Care Team to help me through my serious illness. Her calming manner and lightheartedness made me feel so at ease. My daughter who accompanied me indicated after her experience with my appointment with Dr. Hudson, She would be changing her health care provider. 10 plus Stars for Dr. Hudson and her Team. Thank you for great service.

Dr put her on medication that caused her to go to er and then icu. He is not qualified for…read moreneurology and should not have even written medications. He told the family he wouldn't manage swore medication , and he did it under pressure from a group home Be careful. This Dr is not qualified to go anything but general medicine. Legal Guardians were unaware of sleeping Medications given to her and then a second medication that caused hyponutremia and salt to be 119. Do not use for anything but paperwork. Second medical error by same practice.

I could never say one bad word about Doctor Mark. He listens, cares, and makes me feel like I'm…read morehis family. As always I talk his ears off because I'm so... comfortable with him. I wish we had more Doctors around like him. And let's not forget Karen. She always handles her business with patience and kindness. Always on point with everything. I will be moving out of state and surely gonna miss these two outstanding professionals. I'm wishing them the very best.

Wonderful physician. Sadly, as of Jan 2023, no longer serving Medicare patients including the…read moreState Health Benefit Plan GA Medicare Advantage insurance. After 12 years of exceptional medical care, I am sadly seeking a new primary care physician.

This place is AWESOME. Doctor Briglevich is amazing and she is so thorough with her work. She gives…read moregreat advice and she actually wants to HELP her patients instead of just stuff pills inside of people's bodies. Her nurse, Chelsea, is amazing as well. She was very knowledgeable and confident in her work. This now my PCP. Thank you so much for caring for people who actually need your help. Amazing.