Mr. Paul.., Ms. Lisa..& Ms. Linda. @ State Farm.., Amazing…read moreTro .., Always Above and Beyond Expectation... Professional, Knowledgeable, informational.. Return of; Calls,Voicemail, Messages,& Emails.. usely 1 to 2 Business Days... My Favorite is.. The wellness/reminder call... . From greeting, to concern, to reminder.. w/ a return THANK YOU & Confirmation.. Again thank you..

Excellence in action!!! I cannot say enough about the outstanding level of professionalism and…read moreattention to detail this crew demonstrates. We have been assisted in every aspect from payments, notices, changes, and most recently, having to file a claim. The entire process was handled flawlessly. The peace of mind we have is indeed beyond measure. On a scale of 1 to 10, we give "26"!!! Thank you again Paul, Lisa, and Linda.

I've been a customer for several years and have not had any issues with their service. The staff is…read morevery helpful and attentive. I want to thank them for always taking care of my family insurance needs.

Have been apart of this office for a few years now , we have our cars and life insurance with them…read more We're happy with their services , whenever we have a question or concern , there is always super fast response , through phone call / email & txt . Highly recommend them .Rosa , is always very helpful.

Do not recommend getting insurance here !!!! They're not…read moreprofessional at all . I had a really bad experience with them always over charging taking more money than usual. Never giving me a set payment and also giving me false information!!! Never answer there phones !!! I do not recommend them ! Always had to be calling them because there was always something wrong !!

Ever since I got Monica as an agent my bills constantly vary. One month it's 250 next month 511,…read moreback to 300, then 400. It makes absolutely no sense. I've since filed a complaint with State Farm corporate due to her lack of being able to explain exactly what is going on with my billing. I suggest you take your hard earned money somewhere else.

Excellent service, kind, and patient and knowledgeable!!!…read moreThey take good care of their clients :)

I'm so thankful Cassandra works for Sharon Pound. I love Sharon! I appreciate that Cassandra is so…read moreknowledgeable as well! She helped me delete and add my vehicles to my policy. Also, took extra time to explained a few things that I was confused about. After sharing my thoughts and concerns, Cassandra explained it all so throughly and ended up helping me save almost $125. by moving a few things into the right place. I trust Sharon Pound with my homeowners & car insurance policies and super thankful for Cassandra!

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

I've been with State Farm about 10 years now thanks to the helpful staff of Alex Amzoyan. They're…read morealways responsive and helpful when I need anything, especially when I purchased a new car last year and added another vehicle to my policy. I'm so glad I've stayed loyal all this time!

Excellent service. This office knows what they are doing and talking about…read more Definitely recommend.

The team is very helpful ! With any questions I have, Patricia is always quick to explain. She…read morecommunicates with me all price adjustments and helps me to understand my life policy ! i appreciate the support the team offers ! i definitely recommend for auto insurance and life policies.

They are super responsive and Belinda Renteria seems to know just about everything. I have had…read morenothing but the highest regard for them since I signed up about 2 years ago.

Guy and Kimberly Burnett, and the rest of their staff are as good as it gets!…read more On several occasions, I have had to contact Guy Burnett's office about different issues, from my business insurance and workers compensation office, usually just a phone call takes care of it. In fact just recently my landlord wanted a copy of my liability insurance along with them listed as "additional insured". I realize that this is normal, but they never requested it before in the last 8 years. I forwarded the e-mail to Guy and ask can you take care of this, his reply was yes. two days later I got another e-mail from my landlord and said everything was taken care of. This is what happens when you do business with Guy Burnett!

What could improve? I'll tell you. Affordable home insurance. Las year this insurance company…read moreraised my homeowners premium from $800 to $1200 and this year it's gone up another $1200 dollars. This is criminal and this insurance company needs investigated. I will be calling the Department of Insurance and report these corrupt pieces of shit.

A distressing experience working with this office. Based on their rates and supposed "great"…read morecustomer service, I sought them out to bundle my home and Auto insurance. All communication from the rep., Ruby E., ceased once they got my account for the HOI. But I was under the assumption that my bundle was honored since they were listed on my escrow. I sent an email and called for confirmation on the 26th. I received a voicemail on the 28th that no auto account existed. From the 31st to 4th, I called and left voice-mails that were not responded to. I had to go through state farms general customer service representatives to, utimately, get connected to my agents office. Multiple dropped calls, dead ends, and transfers just to finally connect to Ruby. I expressed my frustration of the situation, detailed how there was an oversight with their office (i clearly conveyed my intent to bundle my auto and house in the original email communications to ruby). I simply get a "sorry for the miscommunication," we can get the auto insurance for today and we will issue the discount for your home insurance through the mail. When inquiring on my auto insurance being back-dated, given that it was the office's lapse in fulfilling my preference, they said they could not help in that regard. If she couldn't fix her mistake, why did I have to be funneled back to her to purchase my auto insurance when any rep. should be able to achieve that task? This could have been done on Nov 1st. The lack of concern for my frustration and stress was astounding. I forewarn anyone who is seeking insurance through this office.

I had a great experience with Iris at State Farm. I went in to review my insurance, and she was…read morevery welcoming, patient, and detail-oriented. She took the time to explain everything clearly and answer my questions. I really appreciate her professionalism and kindness. I would definitely recommend Iris to anyone looking for a helpful and reliable State Farm agent.

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

We have had Armstrong Fairway for many years. We highly recommend this business for your insurance…read moreneeds. They are helpful and nice to work with!

Rebekah I was not only friendly every time we spoke on phone she conveyed a genuine concern. this…read more"comfort and reassurance" allowed me to rest assured that she would get the unique insurance application done. friendly concerned and helpful with response times to questions, emails fast. thanks Armstrong