Terrible Service from Bailey from the Get Go and slow to list our Property, and when we asked to…read moreget out of the 6 month contract with her, she said it would Cost us 7000. Dollars. Do Not Use them at all.

Randall Lane (Broker/Agent) has been an absolute godsend/savior. His knowledge, expertise,…read morepatience, and communications make doing remote transactions comfortable and worry-free - he's handled everything effectively and efficiently. So to you Mr. Lane - thank you for a job well done. Seriously could not have done it without you.

Kay Vern has been a huge help with our search for home or lot in Granbury. She patiently took us…read morethrough 11 homes that we asked to see in one day and she was willing to continue to look at lots after that, but we called it a day. While viewing the homes it was apparent she was looking after our best interest the way she pointed out things about each house. Unfortunately after narrowing it down to two houses, we got cold feet and didn't extend an offer. Kay was supportive and encouraging about our decision, not pressuring us or making us feel guilty. When the time is right and we're better prepared, we'll be calling Kay to help with the purchase of our dream home to retire in!

"Scott Ashford listed my home in Granbury for sale and within one day we had an acceptable cash…read moreoffer. We were able to close in only 10 days which was very nice. Scott took professional photographs, drone photos, and advertised my home very well. On top of that, he only charged me 4% to sell my house which saved me several thousand dollars. I highly recommend Scott Ashford as a realtor". I would give him 100 STARS!!! Suzanne Dickerson

Mr. Ashford is unethical, unprofessional and not responsive. He agreed to be a our buyers agent as…read morewell as the listing agent on a home he had listed for a client. He provided no serviceable information on the home to us but provided our information to the seller. If that is not breaking the realtor code then I don't know what is. We scheduled an appointment to see the home, drove 1-1/2 hours to see it and he never showed up. When I tried to phone him, he eventually turned off his phone. My husband called (Scott did not recognize his phone number) and Scott picked up the call. Scott told my husband he was not far away from the home and would be there soon. He never showed and he turned off his phone at that point. He also would not respond to emails or texts. If you want someone unprofessional and unethical like this representing you then Scott's your man. With all the realtors, why put your most important family transaction in this man's hands. Find someone you can trust. It's not Scott. Btw.. I'm filing complaints about Scott's actions with the appropriate boards. As a reply to Mr. Ashford's message. I have a email showing he was to represent us. We did not meet him because he did not show. He did not allow us the opportunity to place an offer until I complained to his company and spoke to someone in his office. At the time we were to meet, he stopped taking my calls but he was able to speak to his broker and the other agent (while we were trying to reach him). Now how can you trust a realtor that will even lie to his broker and other agents? I'm not upset with not getting the home as he mentioned. I'm upset with his unethical and unprofessional manner. As anyone knows the agreement is signed at offer. Again, he is not truthful to us and if his broker sees this, then she also knows he was not truthful to her. He asked us questions to feel out our eventual offer with the seller while acting as both the buyer and listing agent. At no time did he mention to us about speaking to someone else associated with his company but he does say he will represent us. He cannot delete emails and texts. I challenge him to dispute any of this. The agent we did speak to stated she and the broker spoke to him within a minutes of us trying to reach him. She said he called her back immediately. I challenge him to dispute her as well. He never responded to us by phone call, text or email the day of the showing. Say to yourself, do you want someone to treat you in this manner representing you or as a seller, doing this to a prospective buyer? Don't you want to get the best deal? Why not go with someone you can trust. He could have but did not let us know he wasn't going to show. He could have but did not put us in touch with another agent. He did not give us an opportunity to even place an offer. We placed an offer AFTER he did this to us by us locating someone else. If it is in writing from him that he would represent us and an agreement would be forthcoming and no other communication that he would not be representing then he has implied and agreed he is representing us until the formality of the agreement. He did not operate in good faith in this transaction. I luckily found someone else but by no assistance from this man. If I hadn't then he would have not allowed us the opportunity to even place an offer. As I've said I have the messages from him. At this point, it doesn't matter that we had a contingency and the home was sold by cash offer. He is also aware that we had other options without a contingency too. What really does matter is how he did not perform his ethical duties as a realtor. Mr. Ashford is aware that I sent him messages that I would give him this review even while the house was active and available. He wants everyone to assume that I'm upset with not getting the house. As with everything else he says, that is not true. Even his broker knows that isn't true.

Worst Real Estate company I have ever done business with. The entire office was RUDE DECEITFUL &…read morelazy STAY AWAY from this company of bottom feeders

Pam Knieper is a realtor/broker to definitely stay away from. She "accidentally" sold our land…read moreseveral years ago. Her words not ours....Her client bought a house next to our land that we had for sell. They did not want a house built next to them and they inquired about buying our acreage. Pam was proud of saying she got it "confused with another listing" and told them it had multiple offers. It did not and Pam wasn't ethical enough to correct her mistake because it's all about commission. I remembered her complete unprofessional attitude and zero concern for clients who just made a large purchase through her .... she basically lied to them to pay top dollar for land and a second commission for her. Yes, we were glad to sell the land but didn't find her story very ethical or as funny as she did when telling us at closing. We have had at least 4 real estate transactions since then and made sure we never used her or viewed any property her firm had listed. We didn't want to "accidentally" be told a listing had multiple offers to elicit a higher offer. I think a honest realtor is what you want when making the largest purchase you make ... your home No worries... Pam doesn't remember us and confused me for someone else she has "been friends with for years". We are in a small town.... Pam acts like she is a celebrity entitled to special treatment at other businesses. She expects to be catered to above others I have asked around and haven't found anyone who likes dealing with her. Definitely wouldn't want someone like that representing me or speaking for me in a real estate transaction.

I rarely ever give full high marks for any type of survey (and never in all categories), but…read moreShelley earned every one and she earned 100% of her commission! She demonstrated courage in listing our house (rough shape initially in a tough place to get top dollar), and a keen sense of the market - pricing our house very competitively without causing harm to our bottom line. She is a confident realtor that easily prioritized our attack plan. Because we had not lived in the house, nor had seen much more than the front of the house in three years, Shelley held our hands showing us what order we needed to tackle things to get it on the market, what to continue to work on next, and - very clearly - what the strategy was throughout the entire process. Our house has been listed three times over the last 12 years with obviously no takers. With Shelley working on it this time, we went from listing to offer in a mere 16 days! To say I am pleased with her and her team is a serious understatement. It is a fantastic feeling to have the feeling that the realtor is actually working FOR you. I will definitely use her again.

Tina Farnell with the Green Team was excellent in showing us all the best options for our new home!…read moreShe was patient and helpful with us so that we could find the best home for us and not just settle on something. The use of the Green Team's truck to help move saved us money and allowed us to move carefully and not just cram everything together. We loved the experience and would highly recommend her to anyone looking to buy a home. Best ever!!

Couldn't give lower RATING or would. As a buyer of one of…read moreher listings it was a nightmare dealing with her. She was resistant and uncooperative with us as buyers including our realtor and foundation company's employees. Her favorite response was NOPE! Ultimately we were forced to hire an attorney to complete the purchase and force the closing date. Could include more but will choose to only share first hand experience.

Not good. I won't go into my experience. But it was bad enough to recommend you find someone else…read more Rude, unprofessional and lacking in knowledge.

I would not use this group. They are very self serving. Urged me to list low and take the first…read moreoffer below market. Just wanted to make a quick commission and move on. Cost me thousands

Ann helped us sell our home in Granbury and purchase a home in Arlington and the miracles she…read morepulled off were incredible! She is very talented, able to negotiate and think very level headed when working for you. She had 3 cash buyers on our house in Granbury, within days, and negotiated an excellent buy for our new home in Arlington, despite many hurdles to overcome, including the property not appraising at the seller's listed price! Ann and her team are so very prompt and helped us every step of the way - and for two weeks of the buying/selling process, we were out of the country in Japan. It was really the best experience we've ever encountered. Two enthusiastic thumbs up for Ann and her team!!!!