Best CPA ever. Thorough, timely, and great advice. Reasonable rates considering you get what you…read morepay for.

I cannot recommend Furin & Co. & I'll explain why. I reached out to them via email to inquire about…read moregetting our taxes done. It was my second year filing jointly with my wife, & we had some property sales, rental income, & more complicated investment portfolios once our lives more or less combined. I wanted to begin to have a professional look at our taxes. After sending an email, I got a response to fill out a basic client questionnaire. Once that was complete, we were scheduled for a face-to-face meeting the next week. No sort of "fee" or cost was described when setting up this initial meeting, the office administrator, Kelsey, simply said to bring the last 2 years' of tax returns, don't hesitate to ask if we had any questions, and that "We look forward to meeting with you & your wife on Monday." I unfortunately had to work, so my wife went alone to the meeting to give them our basic information. She met with Desha Furin in person, & after a basic introduction, talking about backgrounds, the weather, getting to know one another, etc., my wife submitted all of our documents. My wife specifically asked the question as to the cost of preparing our taxes, and Desha said that the price usually ranged around $175 for basic preparation. No invoices were provided, no itemized costs or anything of that nature. We proceeded with Furin's office into the following weeks, & judging by the emails we started to receive, it was obvious that people inside of that office weren't communicating with one another. Specifically, it was communicated at the initial email (& via a follow-up email to Desha, the owner) regarding a condominium we sold. We had used it as our primary residence the 24 mos, & would not need to pay taxes on the sale. My first email stating that was dated March 5th, & I didn't get an email from a representative at Furin again until March 25th, & that email was from another person in the office, "Kristin," who asked if we could provide a HUD statement, as well as our drivers' license numbers, issue & expiration date - all information that had been submitted at our initial meeting. We emailed Kristin back, & on March 27th, she emailed us & said she had received the HUD statement from Desha. Then Kristin asked for a 1099 form from my Roth IRA. Not required. She then responded & said, "OK thanks Chris. I couldn't tell from the paperwork that I had, that it was from the Roth." I'm not exactly receiving a vibe of confidence from their staff at this point, but we continue. On March 28th, Kristin emails yet again & says, "The last subject I need information on was the condo. Here are my questions: I can see the condo was sold in February. Did you receive any rental income prior to that in 2018?" - This was specifically information my wife covered with Desha Furin in their initial meeting. Kristin continues, "Can I get a copy of your mortgage interest statement for 2018 for the condo and any expenses... cleaning/maintenance/insurance?" - This was also information that was packaged together & given to Desha at the initial meeting with her. So now I'm answering questions that have already been answered, on my own time at work, when the staff at Furin isn't talking. - We respond by saying that we had laid all that our for Desha. No itemized maintenance costs prior to selling, and no rental income in 2018. There was rental income in 2017. Noted on our previous tax return. Also all facts communicated to Desha Furin, at our initial meeting. Kristin writes back on March 28th - "I'm not worried about costs of repairs on the condo, because it was a primary residence for you ...I wanted to make sure that you hadn't received any income & I need to record the mortgage interest paid that was reported on your 1098." - All of this information was submitted to Desha at our initial meeting. The fact that we hadn't collected rental income in 2018 has been communicated to all parties at least three times at this point. Fast forward a couple of weeks. We receive our tax return; it's right about where we expect it to be. We get an "invoice" on June 11th. It describes two charges, one for $349 for tax preparation, and another $170 for "professional consultation." When asked on the phone to help explain the charges, Desha says to my wife, "That's fine if you didn't see the value in our meeting, it's only $170, don't pay it, I'll just write it off..." This was never explained or communicated; this meeting was described by them as a "getting to know your client." My wife said they spent about 45 minutes with personal talk, & about 10 about actual taxes. On the phone, my wife tried to ask about the charges & Desha was immediately defensive, passive aggressive, & kept talking over my wife saying "Thank you soooooo much for your feedback." Avoid this firm. Very unprofessional, unorganized, & vague on their "pricing." So, be up front about what you expect to pay, & if you pay to have smalltalk with Desha, expect to pay a premium.

I've worked with Metcalf and Hodge for 2 years. Both years they sent me outrageous invoices. This…read morelast year the invoice was for more than 8000 dollars. I asked them for some sort of a back up or break down, they said they would work on that and to this day I haven't received anything. I feel they have been dishonest with me. Also, I received a letter from the IRS that stated I owed interest and penalties because my return wasn't sent in on time from Metcalf and Hodge. I took the letter to Metcalf and Hodge and they said to not pay it that there were a lot of people with the same letter and they would fix it. Well they didn't fix it and the IRS sent it to collections. Lastly, the communication is horrible! They don't communicate with each other or with me. When you do finally get a hold of someone they have plenty of excuses but never get anything done. I've since switched to an accounting firm that cares and communicate.

I've used Metcalf Hodges, specifically Jennifer Wright and Harte Bressler, for the past eight years…read moreand have nothing but good things to say. Excellent communication, professional, and timely when it comes to taxes and end of the year planning for my business. While they may not be the cheapest (the best usually aren't), they are comprehensive and honest. Put simply, If you're looking for a reliable and proactive CPA firm, this is it.

Since this firm was acquired by Archer & Lewis, both the quality of service and transparency around…read morethe billing process have declined significantly. We paid a premium onboarding fee with the understanding that costs would decrease the following year, yet this year's bill came in even higher than the last. The lack of clear communication throughout has been deeply frustrating, and our confidence in the Archer & Lewis / W&N partnership has eroded as a result. I've attempted to contact them multiple times, despite their website and business profiles online saying they are open, their voicemail says they are closed. Infuriating process.

The accountant we worked with turned out to be one of the most incompetent, entitled, unhelpful…read moreperson I have ever encountered in my professional life. She would not answer our questions, address our concerns or acknowledge her mistakes, and tried to gaslight us when we pointed them out. A complaint sent to her supervisor was acknowledged as received, but never addressed in any way. In the end, we were left on our own to file our taxes. Do yourself a favor, look elsewhere and keep your sanity.

Brumfield Tax and Accounting is a very reliable, professional and reasonably priced firm. I have…read morebeen going to Dan for my taxes for 12 years and Dan has seen me through some very difficult tax issues. He and his staff are very knowledgeable, thorough and personable....always available for your questions. I highly recommend his firm for any tax or financial issues you have.

Mark has always looked out for my best interest, after my friend Rod passed. Willing to discuss any…read morequestions I've had in regards to my tax returns. Lisa Helms

Mark is a terrible accountant. He makes mistakes, doesn't check his work and files taxes late -…read moreeven when given almost a month to prepare. Stay away from this business or you will have lots of problems.

I lived in Bellingham for 20 years, and utilized Nathan's services for the latter 10 of those…read moreyears. Even when I finally moved to Texas, I continued to have him do my business and personal taxes from afar, which was as easy for me as when I sat in his office. It's so important to have a good relationship with the person who knows your most intimate financial details, and not only does Nathan get the job done right, he's also prompt, affordable and a very pleasant person to work with. I HIGHLY recommend Nathan to anyone looking for a new business accountant, or also for just one's personal taxes too!

Unfortunately my wife and I have been caused a lot of grief due to an error by Nathan Grover on our…read moretax returns. I am in the process of looking for another tax accountant to help us sort out the mess we find ourselves in.

Sherri has an extensive background in all things CPA. She is my personal IRS expert and is great…read morewith small business as well.

Extremely knowledgeable! Sherri has helped me exponentially with all of my IRS problems and…read morespecializes in penalty abatement. Would highly recommend her!

I used to use national chains like H&R Block and Jackson Hewitt to have my income taxes prepared…read more Because I got sick of paying the exorbitant amount of money these companies charge me for simple tax returns, I reached out to several local companies. Everything went very smoothly from start to end with Nissen and Associate. McKenzie, the office assistant, responded to my inquiry promptly. It was easy to set up an intake appointment with one of their tax preparers, Michelle. I dropped off my tax documents with Michelle. She emailed me with a couple of questions before finishing up my return. I swung by the office and signed a couple of documents to authorize them to file taxes on my behalf, and that's it! Painless! Because Michelle was able to give me a great discount, I paid significantly less than I paid H&R least year. I only interacted with McKenzie and Michelle, but they are both friendly yet professional. I loved that I never felt rushed or they never tried to upsell anything (like other companies I mentioned above). I highly recommend Nissen and Associates! If you end up using their service because of my review, don't forget to mention Masanori sent you!

Very positive experience year after year. Michelle is friendly, confident and clear. I appreciate…read moreand trust her!