Never realized I didn't make a review. I appreciated her communication, but I was dissatisfied with…read morethe clean. I wasn't feeling well that day, and was upstairs sleeping during the duration of her clean. It was my fault for not thoroughly inspecting what she did, but I tipped her almost half of the clean on the pure assumption that she DID do what I was looking for. It wasn't until much later in the day that I realized she didn't. I was happy to give her a chance, but I was upset bc I felt taken advantage of. I think she thought I was a sick, young homeowner who wouldn't know the difference. Unfortunately i was sick, but i was 37 at that time, and completely understood that it was a half hearted clean for $200 with a $75 tip.

Got a quote right away & service within a week. Very responsive. Good job cleaning my 3 bedroom…read moreranch home. Would recommend.

The owners sons were here today, and they did a fantastic job! The best window cleaners I have…read moreused. I have had at least 5 other companies, and none have impressed me more with their work and customer service. The windows, and screens are sparkling clean, and I am happy as can be, thank you so much. I appreciate you working around the rain as well.

We had this company come clean our house windows back in November of 2022. After they cleaned our…read morewindows we noticed circular scratches in a few of our windows. We told the guy while he was here and he said we would need to talk to the boss. The boss didn't want to hear it. He kept saying "we don't scratch windows." They also said they had just come from a construction site. He got on the phone with my husband and was very belligerent. After he calmed down, he said he would come look at the windows on a sunny day. He has yet to come look at the windows. I have texted his number several times and have gotten no response. He is not very professional in my opinion. I don't know how you can say you don't scratch windows when there is a first time for everything and you had just come from a construction site and your tools were probably dirty. After reading his response, I reiterate how unprofessional he is.

We are new to the Dayton area and wanted to find a reputable cleaning service for our residence…read more Fortunately we found Castle Keepers. What a great organization. They have been absolutely everything we wanted in a cleaning service: professional, reliable, thorough, timely, courteous, honest, etc. We opted for a bi-weekly cleaning since it is just two people without pets. They have consistently done an outstanding job. They are a bonded company and thoroughly vet their employees. This was extremely important to us and gave us added peace of mind. We trust them implicitly. If you are looking for a truly professional cleaning service I highly recommend Castle Keepers.

The quality control and attention to detail is lacking with this company. I even gave this company…read morea second chance. The first time they "cleaned" they forgot an entire floor of my house. What they did clean, I just felt like they wiped things down in the house and didn't really feel or look clean. The edges of the wood floor along baseboards was dirty. They wiped crumbs from the kitchen table onto the chairs and didn't clean the chairs, etc. They did come back out and cleaned they rooms they had forgotten and also re-cleaned our areas of concern. I was pleased when they were finished. The following month I gave them another shot. This time they got all the rooms but it just felt wiped down, not clean. The front of the fridge and my trash cans weren't wiped down. One bathroom, which gets the most use, wasn't cleaned sufficiently. You could also tell whoever did the shower doors cleaned the upper parts of the glass but only bent down so far. The bottom few inches weren't cleaned. We could actually see the wiping swipes where they cleaned and where they had stopped. They did reach out to me after the cleaning to see if I was happy. I explained I wasn't and they offered to make it right, but I already gave them 2 chances. That was enough for me. If you're looking for attention to detail, I would look elsewhere.

this business deserves a million star review!! i called needing cleaning services for my home and…read morethey was out doing the clean the next morning!! they are super easy to book with and the cleaners that came out to my home was wonderful people and the owner Doug freeze has some of the most affordable prices I've seen yet! highly recommend this business!

Justin was so professional and went above and beyond to clean my windows and even cleaned my…read morescreens. His prices are reasonable, he was punctual and did an excellent job. I highly recommend Pane Relief Window Cleaning!

Excellent window cleaning service. Professional and on time to my house. He did a wonderful and…read morethorough job with my windows. If I could give more than 5 stars I would. I would highly recommend Pane Relief Window Cleaning Service to you. You will not be disappointed in their service.

always comes through regardless of the situation. Tom made it a priority point to come on a…read moreSaturday during the evening hours around maybe 6:30-7 to unclog a my granny's drains, when no one else could. They've also successfully & quickly accomplished multiple situations at my job & when the ceiling was literally leaking & about to fall in & the "handy man" for the building couldnt figure it out, century came thru & figured it out. 100% recommend

Tom and his team are miracles in this day and age…read more Responsive? yes Quick scheduling and turnaround? yes Quality work? yes Communicates and shows up on time? yes Polite and fair? yes I got their name from my home inspector who uses them for his home. I have no relationship. I am reluctant to write this in case they get even busier! But they more than earned it.

Find another Contractor.. I had drywall damage on a ceiling in one room from a roof leak. I had the…read moreroof replaced and contacted ServPro to replace the ceiling in a single rooms roof. No big deal you'd think, but they insisted on a structural engineer to come in and verify the roof structure. Seems odd for just replacing the drywall. They rejected the repair unless I had the structural verification. They insulted my intelligence with this because that is what I do for a living, but the documentation is horrendous. It would cost as much as the repair. I recommend you not use these people as the additional cost on their excuses to not do the work will multiply your expense. (ie. this was not covered by insurance)

My sump pump failed last month and I needed restoration help ASAP. After a lot of research, I…read moredecided on SERVPRO. I couldn't be happier with that decision. The communication, customer service, and work completed were second to none. Highly recommended!

Prompt, professional, friendly and gave suggestions on treating future stains. Will use again.read more

I had a sump pump failure 2/5/22. On 2/7/22 my wife called Stanley Steemer for a quote. There was…read more1-2" of water that had flooded our basement, and with 3 daughters and 2 sons-in-law on 2/5/22 most of the water had been extracted. 2 men from Stanley Steemer came at 12:00 noon and gave me a quote of between $600-$1,200 Later the estimator came and the quote turned out to be $1,124.66 plus tax. While I was signing about a dozen disclaimers (they must get sued a lot), I asked if they were going to spray the concrete prior to laying a new pad. The estimator said yes. While signing disclaimers, he also told me that he was waiting for another employee to come from north Dayton with plastic bags for the wet padding. After extracting water and cutting up the padding, do you think they would have put the wet padding into plastic bags and then carried them to their van? No!! They carried the sopping wet carpet in their arms dripping water up the basement stairs, through my kitchen and through my garage. Then they put the wet padding in bags so their van wouldn't get wet. While this transpired, the connection they made in my laundry room leaked a few gallons of water which took me a whole roll of Bounty to clean up. When I was asked for a final signature, I asked when they were coming back to install the new padding. They laughed and said they were not a restoration company but a remedial company. Unfortunately for them, an ad they sent my wife the next morning says they are a restoration company. I received a copy of an invoice, but had to call later that day for a copy of the estimate. When I got the estimate, I noticed that they had charged me for 625 square feet of water extraction (the carpet is 24'X24' 9" which is 594 square feet). They also charged me for 625 square feet tearing out and bagging wet padding (same 594 square feet). They also charged me 3 hours for blocking and padding furniture when they worked (according to the estimate) 1hour and 50 minutes. When they left, I surveyed the carpet and noticed that they had separated about 12' of the seamed carpet, leaving the other 12' 9" intact. Also, prior to shampooing the carpet, I extracted 4 gallons of water with a residential Hoover model 50150. So much for their high powered vacuum. For information, I was babysitting my 2 young grandchildren and could not watch every procedure they performed. STAY AWAY FROM THIS DECEITFUL AND DISREPUTABLE COMPANY.