Pricing was competitive and response time was fast too. I had an empty house coming off of a…read morerenovation. There were dust all over from the construction. While I'm not expecting perfection, but many places were not cleaned or even attempted to be cleaned. Places such as the new kitchen cabinets were not wiped or vacuumed, countertop had a layer of dust on it, ceiling fan still had a thick layer of dust etc... I don't think it was Amanda since the areas she cleaned were generally fine. I think the assistant that was with her wasn't really doing her job and Amanda had to redo a few of the areas that the assistant was supposed to be responsible for until she ran out of time. It just sucks for me to have to clean over many of the areas myself when help was hired.

Amanda and her partner did a great job on the first clean and were very nice. I've decided to…read moreschedule recurring service. They are cool with my two dogs and cat, and Amanda is quick to respond to texts and messages. They tidied up and made my house wonderful to come home to.

At $95 an hour with 2 people my little place should have not been a problem with a simple clean. It…read moredidn't get that far because the 2 girls were so nasty. there was a mix up in the times and ladies couldn't handle that I was standing there in my bathrobe. I was given a 12:00 appt but sent a reschedule appt for 9 am. I didn't see the text so they got me out of bed. it was a simple miscommunication yet it was some how my fault. the owner was on the phone with the girls while they were walking away from my house I could hear them talking about me. How unprofessional and rude and nasty and unorganized they were to me. I have never dealt w a company who treated clients with such disgusts this way. Do not use this company as they just don't care.

We've been using this service once a week for about 6 months now and are super happy with the…read moreresults! Very professional and really do make the house look amazing. I have two toddlers, my husband and I work full time so the house is really in shambles every week when she arrives. But it's sparkling by the time she leaves, so relaxing coming home to a clean and organized home.

Kerolyn is super kind and great at being in communication via text. She and her cleaning partner…read moredid a deep clean of my house yesterday. I have 2 short hair dogs, who regularly track in mud/dirt. In addition to detailed cleaning, they leave nice little design touches - how the towel/blanket is folded, etc. They also went above and beyond in helping me move 2 heavy bed frame parts to my garage. Looking forward to my regular cleanings going forward and maintaining this sense of peace and order in my home!

My house was in post construction phase and there were layers of dust in places there should not…read morebe. Three floors of dust covered hardwoods, four staircases. We only have one bathroom which was shared with our contractors on top of more work being done in there. After not really living here during the work unless necessary my house was GROSS. I ordered a deep clean and finally had the best nights sleep in months! Great job, great price , and great communication.

They did an amazing job on the post- construction cleanup of our basement. They were available…read morequickly and provided the best rate out of the four places I contacted. I was shocked how fast they were able to clean up heavy construction dust that covered many small items. I highly recommend this company!

Don't bother with this company unless you have no standards and aren't concerned about incurring…read morepermanent damage to you house with no recourse. Don't believe their promises on their website or their administrative staff over email. 1 - their website is full of lies and 2- anything you communicate with the company over email somehow never translates to action with the cleaners who visit your house. Also it seems they are changing/ updating their info on BBB to prevent complaints/ reviews from being visible. Specifics of why this is a horrible sham company and I regret ever reaching out to them: They send a different staff person every time, even when you ask them to send the same person, and each person does things differently. If you have special instructions of any kind (which they request you document in your forms), that information will not get to their staff when they clean your house. Anything you communicate to the company over email basically goes in one ear and out the other. Shoe policies - a cleaning company should have a specific shoe policy like not wearing outdoor shoes inside or using shoe covers. I talked to every staff person who came to our house about this, as they all did things differently. I communicated about this over email multiple times, the company says one thing and it means nothing in practice. I live in a no shoes house, so the idea of someone coming in here, especially to clean, bringing Philly nasty germs into my house is disgusting. It's beyond absurd that this was a constant issue from day 1 of dealing with them. They are not able to keep track of your agreements and schedule. I planned an end of the month monthly cleaning, and because I changed the March date to April 1st, they neglected to schedule an end of April cleaning. This resulted in my dealing with their low comprehension level and having to spell out what should have been their responsibility to keep track of. Last but far from least - the last person to come in here, I did not speak to about the vacuum situation - another lie. On their site they say provide your own vacuum. I did, and one that is specifically safe for wood floors. Each cleaning person brings their own vacuum so with each cleaning person I had to talk to them about the wood floors. The last person who came I did not review this aspect, as I have stuff to do and guiding someone through my house every month is not how I should have to spend my time when hiring a cleaning company. That was a mistake, as this person scratched the ever loving heck out of my floors resulting in permanent damage and will require floor refinishing. I immediately contacted the company and they said they would bring it to higher ups, basically just ghosted me. Who knows if they actually have insurance, but they wont be using it to resolve any damage to your property they incur.

If green cleaning is more important than clean cleaning, this is the company for you!…read more One thing i will say about philly maid green is that Bri (owner) is very professional. I had a problem with the service and she contacted me by phone and email on the same day tying to rectify the situation. I appreciated this level of customer service. Now onto the cleaning... Two cleaners came to clean my "new" home as a move in cleaning. The home wasn't really dirty but before moving in, i wanted it spotless. If it is imperative that you have green cleaning over a clean home, then this is the company for you. They cleaned my home with dilute rubbing alcohol and dilute vinegar. When I ran my hand across the granite counters, they were still bumpy with particles stuck on them. Also, you should communicate exactly what you want in email so a paper trail can be documented of what you asked for. This was my fault because apparently i asked for things not to be cleaned and forgot that i did that. So when i returned, certain aspects of my house were still dirty. After contacting Bri, she offered me a $15 refund. I told her to give it to the cleaners as a tip because they worked hard and deserved it. So as another reviewer did, i contacted the same cleaning company to come clean my new home and old home. Education aint free and i paid the price to learn in this situation. Just ask yourself how you want your place cleaned - green or clean.

I'm so happy with Keep it clean. From the office staff to the cleaning staff they are top notch…read more Their responsiveness and attention to detail is outstanding. We have an alarm system and a pet and they are extremely careful and conscientious with both. My house is sparkling when they are finished and they communicate back to you things they notice. They work hard to give you a fair rate for the size of the home and the work they do. Theresa is a gem and really professional. I'm finally happy with a cleaning company. Highly recommend them!

I recently moved to Philadelphia and was looking to get my first cleaning done that my home had…read moreever had (It is new construction, so its mostly just dusty if anything as I have no children or pets and my husband and I are rarely even home). The staff was extremely friendly and trustworthy however the reason for my low review is the cost. They charge a high hourly rate (I think it's around $115/hour) or something crazy like that, and then they will nickel and dime each minute after the first 60 minutes. I decided to give them a try due to the great reviews but I guess my expectations were too high. Let's just say I can clean my house just as well, and save myself $150, which is what I will be doing moving forward. When the staff called to learn about our recent experience, my husband shared his feedback, and it was not well received. Like I said, the staff is fine and nice/trustworthy, but in my opinion this is a rip off and if your house is pretty clean to begin with and you don't mind dusting/swiffering a little then save your $$$.

Happy with their cleaning services. Accommodating to my request of cleaning products, focus areas…read moreand frequency of cleaning. Their charges are reasonable. It helps that we can communicate in English.

WOW. I mean: WOWWWWW. I cannot remember the last time our house was this clean…read more We had our first clean this morning -- we scheduled a full-on deep clean -- and I am floored by the great work Kelsey and her husband did here today. They did all of the normal things, sure, and the bathrooms and carpets and such are all spic and span. But they dusted everything, and I mean EVERYTHING. They got every single dog hair out of our sofa, they washed windows, cleaned every glass door to crystal clarity, washed walls and every baseboard and every bit of trim. They did the insides of our kitchen appliances, asked what we needed and took care and time to do the job right. And the best part? I've just finished a long work day and one thing I'm not doing right now is cleaning my kitchen. I'm able to relax, take a deep breath (it smells amazing in here, btw), and just be. That's worth the cost (which was absolutely reasonable!) all on its own.

I outreached Renae's All Purpose Wayz to clean my 3 bedroom, 1.5 bath home on very short notice. I…read morehad recently had a surgery and family was coming in to visit. The goods: Renae's responded promptly and had one time slot that worked just right. Their quick response, time slot and review sold me. They brought all cleaning supplies and were very friendly. The cleaning was really thorough. Honestly, my house which is midway through a renovation, was never so clean. They were here for several hours making sure everything was just right and they offered a walk-through at the end to review their work. They also left a thank you card and thank you gifts that included, hand soap, sanitizer, face masks, tissues and air freshener (see the photo). The only down side for me was the price point for a small home and knowing others had estimated less (only had two bedrooms of the three cleaned so I could keep my dog in one of the rooms-my decision). Regardless, I'd hire them back in a minute due to their professionalism, extremely thorough work and great personalities.