I LOVE the agent and specialists that work in this office!!! They are compassionate towards the…read moreconcerns of their customers.

Would give zero stars if possible. Had an accident 11/24/21 (day before Thanksgiving), sent car to…read morerepair shop on 11/29. The claims team lied to me and said they were sending an adjuster in person to look at my car and it couldn't be any earlier than 12/8. Called repair shop on 12/9 and was told that no one came, it was just an email request. My agent, Gregory Nicholas, told me it was reasonable and acceptable for it to take 10 days for an email. He also assured me he would handle it from there and that I wouldn't have to make any more phone calls. 12/16 the repair shop calls me and tells me there is additional damage and they'll need to submit another estimate. My agent says he'll sort it out. 12/22 the claims team gets the supplemental estimate. My agent tells me he'll be on vacation until January and his office manager will handle things while he's gone. 12/23 the claims team schedules an in-person adjuster to look at my car on 12/30. 12/27 rental coverage runs out on my rental car. My car is still undrivable and at the repair shop, so I call Enterprise. They tell me they can switch me to a cheaper rental and that there's a State Farm code that will let me pay their negotiated rate instead of the regular rate ($68/day for an economy car). My agent says he doesn't know about the Enterprise code and gives no assistance making sure I have a car. 12/30 an adjuster goes to the repair shop and looks at my car, but doesn't tell the mechanics whether the car is reparable or not. 1/3 I call my agent's office to find out what decision has been made about my car. I leave a message asking for a call back. Later that afternoon, I call again and get a message that the phone is disconnected. 1/4 I call the claims line and ask about the adjuster. They tell me that they went out there, but they have some more tests to run, so I should call back in 3-5 days. 1/5 I have a meeting with my agent to discuss the service. He says he's done as much as he can do and he's sorry I feel this has been unsatisfactory. He also tells me that I need to call the repair shop and give them permission to do a diagnostic. I ask why the claims line told me something different and he doesn't know. Later that night I get an email from the claims team confirming that I have to call the repair shop and what they told me over the phone on 1/4 was a lie. This is apparently "acceptable" service according to Gregory Nicholas.

Neighbors tree fell on house June 24 2022. Rotten tree from Neighbors yard. They have no good…read morecommunication. Now take $1000 for deductible. Best properties rent out this house. They should pay deductible. No they subjugate which they say takes 5 to 6 years to get money back. I will not live that long. Agency itself ok. Their hands are tied at office. Would definitely not use Allstate. Only today roofer starts and check for roof still not sent. YOU ARE NOT IN GOOD HANDS WITH ALLSTATE.

I had the pleasure of meeting with Jeremy today for a policy review and was pleasantly surprised…read more He is a young guy that really knows the insurance industry. He told me about different coverages and took time to explain mininum coverages what exactly underinsurance is and how it can affect a person after an accident. This agency is top notch

I have been with Lamplighter Insurance for over 4 years now. My agent, Jim, is absolutely amazing…read more He is timely, professional and understands the buyers perspective. Jim should be the insurance example, foe what "good looks like". Thank you from my family to yours.

Jason is very helpful, friendly, and knowledgeable. I would recommend using them to find a policy…read morethat meets your needs and is affordable.

I had some doubts when I first arrive, but Gretchen and Nija were pleasant and assured me that…read moreeverything would be okay as long as I made my payments on-time and it helps to pay a little extra to absorb the interest. If you are looking for friendly customer service and a detailed explanation and need clarity, please visit Gretchen and Nija. I had a wonderful experience.

Gretchen was the most pleasant person ever. I was taken care of in a very timely manner and was…read morevery comfortable being there. There should be a ten star review for her she is greatly appreciate.

Thank you for your service. I finally gave my mother the keys to her home. Those students loans…read morefinally left Equifax, and TransUnion took 2016 and 2015foreclosure off my investment property that I thought would never come off. You really are a credit Dr.

These folks are amazing. Jacob and his team are service and support focused. No 800 numbers here…read moreall local people and doing a wonderful job.

Ever have that moment where you regret doing something? I did. Independent Insurance Brokers…read morefixed it. Sometimes one does not know best. This is why there are companies such as this. I will never put my insurance needs in anyone else's hands or even my own. I highly recommend Jacob, Rowyn and their team!

Great place to work! We service group medical, ancillary, and worksite agents as well as…read moreindividual life and medical. We have sales reps throughout SC and NC to assist agents with selling and servicing new groups and individual clients. Our mission is to serve insurance professionals by delivering creative sales and service solutions that exceed expectations.