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    Anchor Inn and Suites

    3.8 (4 reviews)
    Open Open 24 hours

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    OYO Hotel Cumberland Hwy 127 KY - Room

    OYO Hotel Cumberland Hwy 127 KY

    (7 reviews)

    When booking through the internet it sent me to Jamestown not Russell springs, called number on…read morereservation no one could help me. Found hotel not the same name now called Laker. Rooms had wires with tape no covers on light fixtures, busted bathroom door, dirty toilet, dirty bathtub, stunk like cigarettes, toilet paper holder coming out of the wall, no breakfast of any kind, no coffee, no ice machine, emergency phone outside for 911, I will never stay there ever again

    I came in from out of town to visit my grandpa for Thanksgiving as this motel is in close proximity…read moreto him. I opted for this one through a booking site. After showing up, I realized the photos are the booking site were clearly altered. My wife and I had been driving so long, that we thought it would be okay until we pulled back the sheets and saw how dirty the room truly was. The sink had some kind of unknown substance on it. So we decided to go to the office and politely ask for new sheets. As soon as the woman rounded the corner she had an immediate attitude and grew more rude and condescending as the short conversation went on. But still, I asked politely for new sheets explaining that the sheets in the room were dirty. She said "nobody has ever complained about the sheets, you are the first. Either way housekeeping takes the key with them at night" which after checking the reviews, that was bold faced lie. Quite a few people have complained, actually. So I then asked for a refund and she said "no refunds, you booked through a website too. It's just one night, it's not a big deal." So my wife and I then left justifiably upset. We grabbed our things and went 17 minutes out for our way to a new hotel. I would not stay here even if someone paid me, it is dirty, the staff was rude and did not even attempt to accommodate us. If I could give it less stars, I would. We arrived around 9pm, and was out of there within the hour. The room was clearly never cleaned Very disappointed as I grew up in this town.

    Anchor Inn and Suites - hotels - Updated July 2026

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