Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.

We found Evan - just doing our search for realtors in Texas. We talked to a few - the others just…read moreseemed uninterested and made us feel that selling our property would require a mountain of repairs etc. and it did! My husband spoke to Evan first and then me. We had a difficult start with the repairs we needed to do. As remote investors - we had to rely on the realtor we would choose. Evan was a miracle worker!!! Right off the bat - we knew he was topnotch! He was ahead of his game. He introduced us to his contractors and everything worked out. We also went through staging through his company and it worked out for the better as buyers came in. The housing market is tough right now but we reached the finish line today! Hands down I will NOT recommend anyone else. He is a life saver! Best of all, it didn't feel like it was Just a business transaction. He was compassionate and kind throughout the process. He was quick to answer - not a day passed by without a response from him. Evan Compean is your guy!! He leads his company with a good heart and kindness and professionalism. I wish him and his company well! 5+ stars!!!

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

lease renewal department. Ms Stephanie steps in action and went above and beyond to help me with my…read morenew contract . I truly appreciate her knowledge and friendliness. kudos to her

Update: Called about…read morea reduction on rent since they are adding the landscaping fee for $100. No luck. Unfortunately we will be uprooting our family, and moving.

This is my second review,We contacted renters warehouse bc the a/c stopped working three days…read moreago.Still haven't heard back from them and they still haven't fixed it,they want their rent though.That is the only time we here from them! We have 3 children in the home,plus my daughter is pregnant.This is absolutely unacceptable from a rental company,especially when we have been renting from them for 2 years.I will be contacting the better business bureau next.

Update: Finally heard back from Mario and not only do they not have the key to the garage but…read moreapparently they lost the garage door openers as well. We really loved this home and were looking to sign a multi year lease but I couldn't imagine having to deal with this company for several years. We decided to cancel our application and look elsewhere.

We stayed at "The Double Decker" on Galveston Island for an extended weekend and Vonda was…read moreabsolutely fantastic! Something went wrong with our initial booking (at a different place), and she managed to get us this beautiful beach house on Jamaica Beach. This town house style beach house is lovely. It looks brand new, has wooden floors, very clean bathrooms (nicely equipped with new towels, soaps, shampoos, conditioner, etc.), amazing kitchen and dining room area with beach views. Very beautiful living room area with huge ceilings, state of the art music an entertainment center, and even some congas to play your own music! I can highly recommend the place for a luxurious couple weekend or for a family of 4 to 6. We'd love to come back! The beach is visible from all 3 balconies and only a short walk across the lawn. The outside hose and outside shower are very practical.

Nice place in a walkable area. Parking on site as well as washer and dryer. Clean with plenty of…read morespace. Working station was uncomfortable as it only has a tall kitchen table with stools. Kitchen is fairly well equipped with essentials.

Love my apt. Grounds are always kept nice! Maintenance is ready willing and able. Always quick to…read morehelp.

Renting here from start to finish was a breeze. Only reason we left was because we moved across the…read morestate. Management was great with neighbor issues & when packages were lost. No complaints & always clear, concise & effective communication. Landscaping could use some work, but for the price & just cleanliness of property in general, we had no complaints. Move out charges were reasonable. Thanks for the great experience!

I was a tenant for little over a year Mrs.Cortes moved me to a downstairs unit knowing my…read morevulnerability due to my disability from an upstairs unit(8)only to be placed in apartment (1) that was infested with cockroaches and mildew. I literally moved out on April 29,2026 and so thankful to God because I couldn't feed my 2 1/2 year old, sleep with the neighbors or had to deal with the landlords stalking my every move even through social media NOT RECOMMENDED AT ALL!!!

From the owner: We are a Hispanic couple who do the majority of our own management and reapirs.read more

Floods bad when it rains, long ways from Houston and Beaumont…read more RV sites are expensive for what you get. Didn't look at homesites. Staff wasn't really helpful.

I lived at the Preserve of Texas in a camper from 2021 to 2023. In 2024 the Preserve of Texas was…read moreflooded with 7 feet of water. To build a house there it has to be on stilts. I reported the management for several violations including not properly inspecting electrical boxes, improper boil water notices, and exposed underground cables. I was retaliated against by the management with eviction and went to court. I would like the public to be aware that the recent property management has been reported for violations. The attached photos are of old roofing materials discarded and left on the ground for weeks near a swimming pool and playground at the Preserve of Texas in August 2023 directly across from my camper's lot. I had my then 7 year old son with me every other week, and the refuse included roofing nails on the ground.