I just gotta shout out the customer service at the AIH Old Seward Location. I went in looking for a…read morepart for a STIHL Product and spoke with a gentleman at the counter who I believe was named Zeph. While the location didn't have the product, he directed me to the diamond location, which he was able to tell me had the correct part I needed. I go over to the diamond location and I speak with William at the counter who asks me for the part number of the product. I tell him what the product is and I show him on the STIHL Website, and he replies with " Sir, there's no way I can find your product if you don't know the part number" I show him the one given to me on the website, and he says "that doesn't help me". Respectfully, I offer to call the old Seward location to speak with the gentleman who directed me to the diamond location and see if he could tell me the part number. Immediately, Zeph picks up the phone and I explain the situation. I tell him that William can't find the product without knowing the part number. Zeff replies with "Na, He's just being lazy. He can find the product." Zeph from Old Seward then gives me the part number, and I share it with William to help me find the product. Shout out again for the customer service at the old Seward location coming in handy, even at the diamond location. Ha ha. I would encourage the diamond location to be a little bit more familiar with the product so that they're able to help customers who come in, not knowing the part number. I understand how the part identification system works, but it did feel like William was honestly just annoyed to serve a customer, and I did kindly express how I desired to give him my business and wanted to help serve him by helping him find the product, but simply didn't know the part number. All around I'm always very grateful for AIH and their good service.

Getting help here is impossible. I was looking at gas jugs…read more Employee there was too busy on his phone with personal call. Poor front desk girl is working her ass off trying to Check us out while all the guys laugh and walk around avoiding where us customers loiter. Heads need to roll. Don't make me the manager.... I'd keep her Fire all the guys. and I'd Instigate profit sharing so employees cared....

I've been to this place many times. No more. Every single time I go in for common supplies and…read morehardware they are out of stock on most things. Then I'm told "they don't make em anymore" lie. Getting professional advice is impossible here as the employees are clueless. Going to Wasilla to a different vendor from now on.

Sold me moldy product (poured it into a bottle) would not swap or refund my money. Would not shop…read morethere if you don't want a infestation.

I love this store and all the employees are sooo nice. It's worth the stop in. You are sure to find…read moresomething in your price range.

Absolutely wonderful store, my favorite! Excellent selection of high quality Scandinavian home…read moredecor, food products, candles, etc Extremely kind and accommodating staff; helped me put together a gift for my daughter in Anchorage (I'm on CA). Reached out to give me personal suggestions and substituted an even better option. Then presented everything to her in a darling bag with a beautiful card! Can't wait to be in Anchorage again so I can go back to Nordic Home :)

Our home was built in 2019/20 as time goes by you get marks on walls, scuffs, the occasional ding,…read morelike dropping a smoker down the stairs and it puts a nice hole in your drywall, or the dog wiping its self off getting a wall dirty, you know years of wear and you need to patch, texture and paint stuff. I had a 5 gallon contractors paint can in the garage from the build I opened it mixed and applied it to the walls I patched and textured but it just looked yellowish when it dried and was supposed to be egg shell white. Old paint guess it goes bad. Called them and gave them the Paint Name Type & Can Code. They stopped making that for Contractors. So they said take a picture of the can and the label bring it in and they'll make it again. Done quick under 15 mins I was out the door with 2 fresh gallons of my paint and it's a perfect match! They took my info in store and will keep it on record the formulation for 10 Years. Nice!

This S-W location has been our go-to store since we built our home! Our original paint was…read morepurchased here, so everything is on file! We built several other structures and bought gallons and gallons of paint over the years. Originally, I stopped by to get samples for us to make our choices and we continue to go back for all of our high quality paint needs! The staff is always so helpful and knowledgeable when we decide to add something new to our to-do list and it makes the decision process so much easier! They hold sales a few times a year for 30% off, so if you're planning a big project, I recommend taking part in that!

great fabric shop. awesome customer service. highly recommend! good variety of high quality…read morefabrics and threads.

Very knowledgeable and friendly, helpful staff. I drive from Fairbanks to get my Bernina sewing…read moremachine serviced here! They have a nice selection of quilting fabric and also wool for wool appliqué and specialty threads and notions and of course they are a Bernina dealership.

Newly opened overstock store tucked by Kincaid Grill…read more A lot of the products appeared to be "lightly used". I kind of think it could be stuff that was returned to Costco and then purchased offhand or something. Anyways I don't know. They had some new stuff in boxes also. Small shop but a decent collection of odds and ends.

I work grave shifts mainly. I heard about the store on the NextDoor app. It was a Sun evening. I…read moredidnt think the store would be open, but I decided to check it out. 10+++. I was looking for an end table and a snack basket. I found both there. The store has QUALITY, used furniture and household items. I will definitely be back!!​

Not busy. Fast in and out…read more Friendly staff. Easy parking in the lot. Well stocked. Again. WELL STOCKED good location. Starbucks in the front.

So much to look at so little time. I came in to pick up a prescription and had just a little bit of…read moretime to pick up a few things. Firstly the bathroom was clean for the most part but could use a little love. The bathroom doors are janky but at least they were usable. The makeup aisle is LACKING. It's very understocked and needs a bit of attendance and restock.

Going to Costco in a new city - that's cultural immersion and exchange, all in one, right? I don't…read morethink we had visited the last time we were in Anchorage some 4 or 5 years ago: this time we'll make it right, right? Well, the first thing I noticed was the TREMENDOUS selection of great wines they have here? Pavie, Palmer, Pichon Longueville ... none are available in Orlando or Atlanta, which we frequent. The prices were excellent too, BUT, they were all 2021, not an outstanding vintage, and way too young to drink. With us going on a cruise, I'm not going to lug it half way the world around. Instead, I got a Hedges red blend 2022 for a song and dance - and no tax in AK!! Word to the wise: you have to pay for the liquor separately in that area before going back to the regular WH space. Well other than libations, and even though halibut is disappointingly un-cheap here in their backyard and breeding grounds, there is one beautiful buy though - sable fish, or black cod! The filleted ones are cheap enough, but whole fish, $5.99 a pound? Makes me want to move here! Sadly, we are here too short a time to enjoy it because it's just too big a pkg (and Fred Meyer doesn't even carry it). So, maybe when I come back to ski?

STAY AWAY FROM THIS COSTCO TIRE CENTER…read more The employees at the front desk were wonderful, but my experience with the Tire Center was completely unacceptable. I paid nearly $1,300 for new tires and specifically requested that my old tires--which were still usable and which I intended to keep--be bagged and placed inside my vehicle. When I picked up my car, I was explicitly assured that this had been done. I was already late leaving for a work trip, so I trusted what I was told and did not check the trunk myself. When I returned on Labor Day, I discovered that the tires were not there. Costco was closed for the holiday, so I returned today for my torque check and to retrieve them. A supervisor--not even the manager--told me that my tires had apparently been disposed of and that nothing could be done. Worse, he blamed me for not noticing sooner. My tires were my property. I gave clear instructions and was directly assured that they had been followed. I should not have to supervise employees or inspect their work after paying nearly $1,300 and being told the job was completed correctly. What makes this even worse is that, as I was leaving, another customer came back because their old tires had also not been placed in their vehicle as requested. Clearly, this was not an isolated mistake. The contents of my vehicle had also been moved around while employees searched for my wheel lock, and the small pouch where I kept it may have been discarded as well. Yet no manager came out to speak with me, no accountability was taken, and no meaningful solution or compensation was offered. The front-desk employees deserve credit for being kind, but the Tire Center's handling of my property--and its response after losing it--was completely unacceptable. If you use this location, inspect your entire vehicle before leaving because their assurance apparently means nothing.