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    Anderson-Shortell

    2.8 (11 reviews)
    Open Open 24 hours

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    6 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    9 years ago

    great job guys! I love my new furnace and it loves me back! and thanks for supporting St. Mary of the Angels.

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    10 years ago

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    7 years ago

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    11 years ago

    They do great work! Friendly workers, that do the job professionally. Also cleaned up after themselves.

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    9 years ago

    They overcharged me on labor and then were nasty about it when I complained. Would never use again.

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    Ask the Community - Anderson-Shortell

    Art Gilbert Heating

    Art Gilbert Heating

    (1 review)

    I would definitely not recommend this contractor. He fails to respond to repeated calls/texts. When…read moreI first reached out, he literally hung up on me 3 times before finally answering the fourth time. I have no idea why. When it was time to install a control panel on my furnace, i was unavailable the first time he wanted to come over. I immediately followed up with 3 texts to reschedule. I advised I would accommodate his schedule after the busy holiday, I heard absolutely nothing. I also followed up with a phone call. The message on the call said he was temporarily unavailable and I was unable to leave a message. Yet, when I asked a male friend to call to check if there was a problem with the phone, he picked up immediately and said he was upset because I wasn't available when he initially wanted to come over. Mind you, this was Christmas Eve with family obligations. The job was not an emergency. The lack of response to my texts/calls and the way this whole process was handled was rude, unprofessional and very poor customer service! Regardless of technical expertise, I would never have someone in my home that treats a customer like this. My review reflects my personal experience and is factual. It has absolutely nothing to do with cost or entitlement to get the job done quickly. I was simply looking for a time to get on his schedule. I have no reason to misrepresent what happened.

    From the owner: At Art Gilbert Heating, we endeavor to complete every project on time and within budget. We are…read moreexperienced Olean, NY HVAC contractors who maintain high standards of customer service. We specialize in radiant heat and boilers.

    Anderson-Shortell - plumbing - Updated May 2026

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