I have a very unprofessional experience that wasted months of time in getting a diagnosis. I do not…read morerecommend this clinic. The lab didn't want to do my original order, cancelled my appointment, and sent me to another lab without clarifying that they didn't make an appointment, so I wasted an entire morning (fasted) waiting to get in. The office staff was rude and unhelpful when questioning if they had ever received my labs, and left me on my own to deliver my labs, wasting multiple days from when they should've been received. During my second round of labs, the lab tech scolded me multiple times for having "complicated" labs on a Friday, making me feel guilty for being there. Apparently you aren't supposed to have illness on Fridays. There was also a dog running around the lab?????? Seems sanitary. Before I even received all of the labs, I received a call from a nurse telling me to see a natural healer. I questioned if I could get a referral to endocrinology based on my significantly abnormal labs. I was told the doctor "probably" consulted them-- but she didn't know for sure. I asked about my abnormal labs and she also didn't know about them. You'd be better off googling your symptoms and ordering your own labs than being seen at this clinic.

I've been going to this clinic for over 20 years. They truly care about you and are a partner in…read moreyour overall health and wellness. They consistently surprise me with how much time and care they take at each and every appointment. And, they always follow up and provide peace of mind if you're dealing with something difficult. Do not hesitate to make an appointment! Angela Reichart, PA is a true gem.

Great professionals from the front desk, to technicians, nurses and doctors. HIGHLY recommend.read more

Staff member was walking the parking lot, going in and out of the office. I expressed my concerns…read moreto the front desk and they advised me to ignore it. I advised she appeared to be sick, stumbling in parking lot and was carrying a yellow bag that staff told me was a regurgitation bag and she had neuropathy. The incident was downplayed by the staff and NP. I was told it was not serous and that it was not an issue that this person was walking hallways and coming passing patients in the hallway. After my visit I was to wait in the room for the lab tech. After 20 minutes I opened the door to find an ambulance stretcher blocking the door to the room I was in, I watched as the loaded the staff member and took her away. The NP was in the hallway, and I advised her I had not had my labs yet and needed to use the restroom. I was directed to the restroom. Upon my return I went back to the room, sure the lab tech would be in soon. 25 minutes later a staff member came into the room demanding to know why I was still there. I explained I has been waiting for over 45 minutes for my lab tests. An acting supervisor came in along with the NP and said let's get your lab test done. I expressed my concerns for the staff member and how I was treated, exposed to staff members unknown illness who left in an ambulance. I was told I was overreacting to a slight cough, I was mistaken in what I witnessed, that they were short staffed, and that this office did not have a manager due to frequent turnovers. Later when I checked my chart notes. The NP notes stated that I was upset that a staff member coughed, and I was only there for 50 minutes in total. It did not mention that the staff member left in an ambulance and that I was forgotten for over 45 minutes. I report this and a letter was sent saying it would be looked into, and I would be receiving a follow up. Several calls and 5 months have passed with no updates or corrections to my chart

I've been going to this clinc for awhile, but before kids and with them. The new facility is…read moresoooooooooooooo cool. It looks like a swank hotel (but still smells like the doctor's office). Besides the awesome bathrooms with neato tiles, they have huge hallways, non-80s art, and some sweet medical-techno gadgets on site. The nurses, doctors, midwives, and especially the front desk ladies are crazy nice and don't seem to be rushing me along as usual HMO providers could. They ask pertinent questions, and call promptly with lab results. Thanks for two beautiful babies and a healthy family, Grand Avenue Clinic!

I'm really disappointed in my experience. I thought I was getting a good home clinic with my new…read moreinsurance because of the location and the previous reviews . Dr. Van Dyck was very rushed, giggled maniacally when he shared with me he is an introvert and only drinks his tea at home (I'm thinking to myself: "Good. Because if you had caffeine you would be a complete freak"). Like I should care? WHY are you wasting MY precious 20 minutes of time -- that you keep reminding me we are running out of whenever I ask you for your advice about something -- shooting the breeze with me and sharing all this info about yourself as if I would care? Why are you telling me about your wife? And your kids? You are the caregiver, I am the patient. My precious 20 minutes is about my health, not your personal life. Both he and his assistant Emily snickered any time they mentioned me having a very unpleasant but highly recommended diagnostic exam done -- which I thought was really unprofessional. I finally had to ask "Why are you both snickering when you say this? How is telling me I should have it done funny?" You're supposedly educated health care professionals, not 12-year-olds. It makes me extremely uneasy that the people I am putting in charge of my health care and medical records are snickering about any health-related issues I may have. Unless of course, these are not health care professionals, but health care CLOWNS. What else are they snickering about? Are they snickering about you and your health too? In his anxiety-fueled haste, the Dr. glossed over a pretty serious acute and excruciatingly painful issue I'm having because, as he blamed the insurance, "It was not in line with what is done in a checkup as insurance defines it" -- so I am going to have to end up going to the emergency room, which is then going to cost the insurance company a lot more to cover. He even did "examine" a body part related to what I have going on, but it took a visit to my chiropractor to notice that I had a tremendous amount of inflammation around my ear and lymph nodes. How could this Dr actually have even looked at the area after I told him I was in excruciating pain and not seen anything, when my chiropractor noticed right away? I felt the clinic was overall not good for anything except referrals. They were on time and everything moved along quickly, but it was really sloppy & unprofessional. And I think this Dr. needs to work on his own mindfulness and stress management skills. I've been to plenty of other medical professionals and no, they don't all act like this. If you know you are giving inferior care and you're going to use the excuse that the system won't let you give the quality of care you want to, then put some energy into changing the frickin' system, you fool. Or go into another profession because -- and I don't care what medical school you went to -- you are clearly not good at, nor passionate, about being a physician. The most I will use this doctor for is to get referrals to someone who can actually do something.

Awful. Absolutely awful. I hate going into it so many horrible opportunities to go into it. In any…read morepossible way they fall through. When it came to mental health, physical injury, scans, bedside manner, I would say? Even if it was your last, however, many dollars to go to Shakopee, go THERE! This of course, is comments of urgent care/Emergency care. The doctors are phenomenal, one of them birthed me, and my two other sisters. My father was his patient for decades. Another doctor, was me and at least my mom and One or maybe one or two more sisters, primary doctor for my whole life, my other sister's whole life, and at least 5 to 10 years with my older sister. So because of my experience with the doctors being so amazing, any negative point in my rating when it comes to the stars, comes to the bedside manner, quality of gear, lack of general knowledge of medicine, goes to the urgent care department - So I will put it at a I don't know, 2/3? Considering the doctors don't deserve a negative hit, but a spotlight should be shown that no one should ever go to this urgent care! Ever!

Could not be better. Great food as well. They let my spouse stay with me in the room.read more

As a natural minded mama I LOVE this clinic. We drive over 30 minutes to come here - we've tried…read moreanother natural clinic and were not impressed- both professionals we've seen at Synergy (Dr. Perry and NP Corey Schuler) have been SUPER amazing. Corey made my teen son feel totally comfortable with his exam- was super relatable, funny and informative! Dr Perry is my baby's pediatrician and she is wonderful. Very kind, sweet, open to listening to all of my questions and concerns etc and very informative. I highly recommend this clinic, especially if you are a more natural minded parent.

I have been seeing Dr. Lake for over 10 years. My daughter sees her and my son sees Corey the NP…read more This clinic gives you a ton of time, attention and you can tell they truly care about you. I love that they are integrative using both traditional medicine and natural methods. The nursing staff is also great too as they are very caring. I have a complicated health history and Dr. Lake has been amazing at navigating it with me and connecting me to the right practitioners both traditional and integrative. God bless you all at Synergy! I highly recommend.

Seeing two negative reviews here--and having benefited from successful knee replacement and hip…read morerevision surgeries by Dr. Vorlicky--I feel the need to chime in. In addition to being fully satisfied with the surgeries, I've found him to be a kind, caring, and patient doctor. As far as the way he treats staff, I recall one occasion when some unforeseen emergency had delayed the day's appointments at TCO and he stepped in to take care of removing my stitches so that his nurse (or PA, I forget) could go home. That stuck with me. I would highly recommend him as a surgeon.

I had a surgery with Dr. Vorlicky, and I have to say, the overall feeling that I got from him was…read morethat he really wished he didn't have to deal with patients. It felt like he was just doing a job to get a (big) paycheck. Everything possible was pushed off to assistants. On the day of my surgery I asked him to explain what he was going to do, and he stared at me for several seconds, with a look that said to me "I can't believe you are asking this, it's not worth my time to have to explain it to you...". The jury is still out on how well he did the surgery - my injury feels about the same as it did before the procedure, although perhaps with time it will be better.