Initial greeting friendly, however content of care was very lacking and misleading. I would avoid…read moretaking anyone you care about here. Ultimately found a much more qualified place to help. Avoid. Avoid. Avoid.

I've been there more than a few times and it's so easy to make an appointment online for the next…read moreday. Just go online and pick a time and be there on time. Hardly any wait time.

I had an appointment with a new doctor due to a respiratory problem I was able to get in same day…read moretreatment was kind respectful (I am not sure in all my professional nursing career I have had a doctor thank me for my service in my career-and during nurses week!) Thanks to Dr. Bergstrom I feel like I am on the road to recovery ‍

All the Dr. and teams work very hard to stay in touch with me and my wife over the years. Always…read moreavailable for any questions or concerns. Dr. Bergstrom and his team have been my primary for almost 15 years. Thank you for all your help and care over the years.

Great experience at this Urgent Care! I dropped a dumbbell on my foot and needed to get it checked…read moreif it was broken. We went right when it opened and got in a room right away. All the staff was wonderful - I tend to be a little jokey/silly in these situations and they definitely lightened the conversation with me. Definitely helped me keep up my spirits since it was 8am. I was taken right away for X-rays, which took probably about 15-20 minutes. Within 5 minutes of being back, the doctor stopped in for results. I was very lucky to only have a bad bone bruise. The best part about the Dr. was that he gave me alternatives! I needed a surgical shoe and possibly crutches - but he recommended Birkenstocks being more worth my money if I would wear them since they're built the same as the shoe. He also recommended borrowing crutches from someone my height or checking goodwill before buying them from the hospital (since I wasn't sure if I would need them after a day). Overall, I was out by 9am and loved the staff. I always frequent this HealthPartners but this is the reason I always book doctors here!

I was having an allergic reaction and made my appointment online. I showed up at the scheduled time…read moreand I'm taken back to a room within a matter of seconds. I was so happy, up to this point. About one, maybe two minutes later, a woman named Yadira (forgive my spelling, my legs were swelling at this point and it was difficult to concentrate at all.) comes in with a note. She says that my care coordinator from HealthPartners had called and said I had to either go to United in St. Paul or an urgent care in Stillwater. I live in St. Louis park, that's completely on the opposite end of the metro, and as rush hour is about to start. I explained I couldn't be turned away, I was having an allergic reaction. Even though I am on restricted insurance, law dictates that we have to be seen in the case of an emergency. So, after leaving, I get a hold of Andrew from HP, he was just as confused as I was. He didn't call. He never even called the woman. I drove halfway to St. Paul and then I realized it wasn't safe. A moment later, my primary care doc calls and says that they cannot do that legally. They filled out a referral for that facility just to satisfy their paperwork. I went back because my doctor told me to. She said in no uncertain terms, "do not go home. You're having a reaction. You need to be seen today." I check back in and express my displeasure and disappointment. I explained the situation to them and the receptionist doubled down and said they have the right to refuse service. This is the actual note she gave me before she told me I would not be seen the first time. She lied, straight up. Not only did she lie, but she thought she was more qualified to make medical decisions than a doctor. I really can't wrap my head around this. She told me she was going to call security. I don't mean to sound like some old lady clutching their pearls, but never in my life. The handwritten note and the lie are what get me. I went to the hospital down the road which is extremely stressed on resources. My reaction could have been treated and should have been, at the urgent care level. I was trying to save myself and the health care system a lot of undue harm. Not only was it illegal what she did, but it's also just plain wrong. I realize it might not even matter, but I will absolutely be submitting a formal complaint. Who passes a note like that? I wouldn't even break up with my second grade girlfriend like that. There's a base level of respect and care that I feel all peoples are entitled to, today, that mark was missed by light years. I'm not a sue happy person by any means, I think there are so many unnecessary cases that muck up the system, but what happened here today exposed her and her employer to tremendous legal liability. It's not even about that for me though. I'm just in awe is all, I've never seen someone torch their job so vigorously. After she said she was calling security, her frown turned upside down. I'm glad I could make someone's day. In conclusion, if you're having a serious health problem that could become life threatening if not treated for a time, I would avoid this place. At the end of our exchange, the receptionist said, "They don't treat anything here anyways. They basically take their vitals and that's it," she said. As if she was trying to convince me I didn't miss out on anything. I hate this. I only like writing good reviews. I need to advocate for myself and this is part of that process.

Front Desk is very kind & compasionate, & helpful! Nurses were helpful to each other! Ruby was…read moreawesome! Very attentive & listened to my comcerns!

I was not happy at all with my current NP at MN Health Fairview, Maplewood so thought I'd give…read moreHerself a try (Roseville location). I was very pleased. I was hesitant I'll admit, thinking I needed to stay in the normal environment of clinic/hospital atmosphere. Herself has a different vibe and because it's new, I was a little fearful I was making a mistake going against the "normal" expectations of where to go. I hope that makes sense. My PA is Julie, she was awesome. My first visit was the consultation, this took aprox 90 minuets and the visit with Julie went well. She took her time, listened to me, and gave me undivided attention. I went back for labs, which I was in and out within 30 min, then back the following week for my annual/wellness visit. Again, Julie took her time with me, gave me more of an exam then I've ever had at my previous "wellness exams". She did not make me feel rushed, answered all my questions. I will be sticking with Herself and Julie as my primary clinic and PA.