Fuck them!! Shitty service they assume everyone is a kill popping looser so they don't give you the…read moremed you need! Ended up in the emergency room! F them

My molar fractured and I had a ponderous hole in my tooth. My niece recommended this office and I…read morewas deeply impressed by the ease of making an appointment on a Sunday and the quality of the care. It was a long procedure and the dentist and his assistance checked in with me multiple times to see how I was doing and helping me to be comfortable. Initially the front office had told me that they would not be able to verify my insurance because it was the weekend (and even suggested that I might come back the next day), but when the crown procedure was diagnosed and recommended they were able to verify the insurance (which covered 50 percent of the cost). Very glad to have landed in this office and might choose to use them for non-emergency dental work as well.

What new light can I shed on this outstanding dental practice? Twenty-five years ago I was…read moreterrified of dentists. A complicated tooth situation brought me to Northpointe Dental, because Dr. Rathjen was a subscriber to the premise of "pain-free" dentistry. From the check-in at the front desk to work performed in procedure room, the professionalism of the entire staff is evident. Yesterday, I once again had a complicated dental situation that Dr. Rathjen approached with knowledge, skill and kindness and created a plan that will give me the best possible outcome...I am very grateful!

Northpointe Dental has been great to deal with. My husband went to dr. Rathgen for a device to…read morehelp with sleep apnea. He has been very pleased with how friendly and accommodating the staff has been. Dr. Rathgen is very personable and friendly. In addition, the staff has been very helpful with working with our insurance company. We would strongly recommend Northpointe Dental to anyone and everyone!

Very disappointing experience. Before my first appointment, I explained that I have a severe gag…read morereflex and cannot tolerate the small X-ray sensors, although I can do panoramic X-rays. Despite this, my entire half day was wasted before they completed my cleaning. Six months later, I returned for my scheduled appointment only to be told I had to complete the same small X-rays or "take my business somewhere else." although they already completed panoramic X-rays. They wasted my time at both appointments, as if I didn't have work or other responsibilities. The lack of professionalism, communication, and compassion was extremely disappointing.

This dentist office is not worth your time or money…read more I also feel that my overall health care was drastically diminished by the care that I received in this dental office. I left my last dentist because she does not accept Medicare Advantage. I do have gum disease, however, my pockets have been holding steady at 5's for the last 20 years. Is it a coincidence that within one year of seeing this hygienist, my pockets have all of the sudden increased to 7's? I guess I'll never know the answer to that. My last appointment with them was for a cleaning in October of 2024. During this appointment Yer Lee (the hygienist), pierced my lower lip with her dental tools. It took approximately 1 1/2 weeks for the swelling to go down. Her reaction to the piercing was: "It's ok". My reaction: "No it's NOT OK". She also smeared fluoride all over my teeth (even though in my last appointment, I specifically stated that I don't want that treatment. After researching it, I found that the ADA states " Fluoride must be ingested, topical fluoride is ineffective". Plus, I have a bridge for my upper 6 teeth (i.e. they are fake teeth). Yer Lee is obviously not smart enough to realize that fluoride, even if the ADA had thought that it was effective, can NOT be absorbed by fake teeth. When I called to cancel my next appointment and ask that my dental records be sent to my new dentist, the office staff wasn't even curious as to WHY I was leaving their facility for another. Her attitude was almost as if they get lots of these requests.

Great dental clinic. Everyone here is super nice and the quality is great! I get my yearly…read morecleanings and have also got some bridges done here. Really easy to schedule with too.

I have been going here for 30 years and will never go anywhere else. The staff is amazing, the work…read moreis quality and I have never had a bad experience.

Dr. Kumar is a Super Great Dentist ! I have been going for many years to him to help me with…read moreremoving broken teeth when it happens, and getting some great looking implants. Also, he has done some oral surgery for me as I had an infection and I did not feel any pain, and it healed so fast the way he did it with his procedure. His assistant removed some sutures the other day and I did not feel a thing, she seems to be an expert ! I will be getting an implant soon where my broken tooth was removed. I would strongly recommend seeing Dr. Kumar to remove broken teeth at the gum line as he has great techniques to help you. Implants are available for you also, he does great work ! He is better then most dentists in my opinion then the ones I went to in the past. He is one of the BEST !

I can't believe I'm writing this but I'm literally in tears from the experience I just had with…read moreAlmond Dental. I switched to them over a year ago from the dental clinic my family had been going to for 30 years, and had been recommending that my family do the same because I loved the convenience, competence and friendliness at Almond. In May, almost two months ago, I went in for a quick exam to evaluate a sharp pain in one spot on one tooth. I saw Dr. Lam and she tapped around that tooth but couldn't find the spot that was causing my pain. The pain had only been there for around two weeks, which she said wasn't long enough to investigate further. She suggested it was from clenching my teeth at night and recommended a night guard. I have had brief episodes of clenching in the past and it results in a totally different dull jaw ache so I said I really did not think that was the issue. I also already have a night guard. I then proceeded to leave town for almost two months and decided to just avoid hitting that tooth until I could come back and have it checked out again. I had told them I might go to another clinic while I was out of town but ultimately decided to wait because I overall trusted Almond and wanted continuity. Last week, I scheduled an appointment for this afternoon. This morning, I got a call informing me that my appointment was being canceled because Dr. Lam didn't want to see me and none of the other dentists wanted to take over. All because I disagreed with her initial conclusion after a 10 minute exam, based on knowing what normal and abnormal pain is like in the teeth I've had for 25+ years. I am still in disbelief that this is how Almond operates.

Not a fan of Dr. Carlson. She was not very helpful when I came in for a problem I was having with…read morethe corners of my mouth. She acted like she didn't have time for me, even though I had an appointment. There have been a couple of very unfriendly people at the front desk who act like they hate life and their jobs. Also, we have tranferred to another dentist after several years with this office, due to them telling us we could not make any more appointments because I had to reschedule a few due to school obligations, even though we gave notice. It's our fault we had to cancel, but their hours are limited and not very compatible with school or work hours.

I filled out a form online for a (long overdue) appointment at Stillwater Family Dental as a first…read moretime client. A very friendly receptionist called me the next morning and I was given an appointment the following day. Their schedule is very flexible and I am grateful they were able to see me so quickly. I went in for a routine exam/cleaning and found I had two cavities. They were able to get them filled in that appointment and took scans for retainers so my teeth don't shift (sorry, mom, the dog ate mine from grade school). All in the same appointment! Every staff member I interacted with was warm and pleasant. Special shout out to Paige for her exceptional care and consideration. She was sure to explain everything that was happening or going to happen throughout the entire appointment. Truly a top notch dental assistant! Dr. Christoper Coulter was wonderful as well and made sure I was comfortable throughout the whole process and took special measures to ensure maximum comfort and satisfaction during a dreaded process. Monika was the dental hygienist that cleaned my teeth and she also took special measures to ensure I understood what she was looking for and how the process was going to work. Overall, no one really enjoys going to the dentist, but this place is top notch. By far the best dental clinic I have ever been to. They have set a very high bar for standard of care from the receptionists to the doctors everyone was outstanding. 10/10!

Needed a tooth pulled and was in considerable pain. Called 6 places before this one and none of…read morethem would find room for me or said I had to be a current patient. Almond dental got me in right away the next morning. Fast and professional!

Scary place!! my daughter had complications with her tooth extraction from here and I brought her…read moreback the next day, was told she had to wait to be seen. she had extreme bleeding and they wouldn't see her right away and just kept taking patients

I am switching dental offices. My fiance went here for TMJ, spent $7,000 out of pocket for…read moreappliances that they told him he needed for his jaw then was told by Dr. Sheils why did you get those. Now he will not call him back, we have called he office many times to ask to have a call from Dr. Sheils or to speak with him but he's too busy... what kind of dentist doesn't call a patient back?

Consumer Warning: Avoid Otsego Dental at all cost unless…read moreyou like going every month for 4-5 months just to get your yearly cleaning. They will find a problem then say you have to come back to deal with it. Then you go back 1-2 times to deal with a filling or crown then go again for the cleaning only to be told "no, we want to take more X-rays then do another exam to determine what type of cleaning you need." Then they expect you to come back again to get your cleaning, that is if they don't find something else they can use to schedule another appointment. Each time you and your insurance is paying appointment fees and charges for everything that they do on multiple visits. This is the biggest Dental Scam I have ever seen. Save your time, money and sanity... Find another Dentist.