Dr Kaufman is the very best resource for balancing hormones, working with the ravages of aging and…read moreoptimizing health - better than the people who write the books on women's hormones. She caught something important on my test results from my primary doc that had not been addressed. I trust Dr. Kaufman to keep me safe and healthy!

I have never had a good experience with doctors until meeting Dr. Kaufman. It was the first time a…read moredoctor has ever listened to all of my concerns and tried to get to the bottom of many medical symptoms I have struggled with for several years. She analyzed my past blood work and pointed out concerns that had never been addressed by multiple doctors. She took the right approach, trying to help me heal as naturally as possible. She took her time with me to explain in depth to make sure I understood all the medical jargon and really personalized my experience, the way I've always felt it should be. I am so grateful to have found her and I will continue to see her even after I healed. She was also very conscientious of my budget and tried to accommodate my needs without ordering me to perform a bunch of unnecessary testing at once. An amazing and truly passionate doctor. I highly recommend her. As a plus, she had a lovely office, lovely staff, and a great range of supplements.

I have had two PAP smears in the last month with an unsatisfactory result both times. I called and…read moreleft messages SIX times after the first result and on the 7th call, the person who helped with the scheduling just said someone did try and call, but must have had the wrong number. ( I gave my number SIX times in SIx messages). Anyway, the second result came in this morning as unsatisfactory, meaning whatever!! SO FRUSTRATING!! I called and left a final message for someone to return the call to explain why they keep coming back unsatisfactory. I have found another doctor, set up another appointment and will NEVER use Avista Women's Clinic again!! I am not going to say the name of the doc, because I actually liked her. It's just the lack of communication from the front office, or scheduling person, and process of getting accurate test results that I do not like.

The front desk can't successfully schedule an appointment. I had scheduled a meet and greet with a…read moremidwife and when I got there they didn't have me on their schedule. I should have gathered that something would go wrong from a) other negative reviews and b) when I called to schedule, the girl kept putting me on hold because she didn't know how to do anything. Then she said her computer had crashed and to give her a few minutes. I patiently waited and then another woman picked up the phone and took over because clearly the other one didn't have a clue. When I arrived for my appointment the front desk lady appeared bothered that I was even there and when I expressed that I was frustrated that I had just driven a long distance, just to find out they didn't successfully schedule my appointment she didn't even say "im so sorry, let's try to figure something out" (You know, basic costumer service skills) I mean if I did this at my job I would be fired. Then when no solution was reached I said well I guess this is all the meet and greet I need and she said Sorrrrryyy in the most cynical way. I mean that was just the cherry on top. I understand that healthcare workers are under pressure right now but as a nurse myself, even on my hardest days I NEVER talk down to my patients or treat them badly. EVER. so I will never excuse that kind of behavior . In conclusion, the front desk is incompetent and rude and if I were the business owner of this establishment I would be livid if my front desk staff was driving away clients. I will not be back. I hope the steak holders realize they have front desk staff that are gambling with their business I'm sure they've worked hard to build.

2 of 4 facilities closed and now bought by Health One. Not…read moresure why they would take over? The worst of the worst! Care sucks. Care quality sucks. Do not go here.

When I called for an appointment I was told the initial consult would be $150 and I was told that…read moremy insurance would probably cover it. I met with a PA for around 10 minutes. Two months later, I get an email that my "card on file" was going to be charged $211. Long story short, they did bill my insurance for the office visit, but they billed for $374, more than double what I was told! If I'd known they were going to price gouge the insurance company, I would have saved money by paying cash. They also blamed ME for not checking with my insurance on how much they would cover for this ($150) office visit, but I was never told they would be actually be submitting a charge of over 100% more. Also, the email said my card would be charged in 5 days. Don't we have 30 days to pay a bill?? I called billing to say I didn't recall giving permission for my card to be charged at will, and I would prefer a bill. I was told they must charge the card I showed upon registration. The only reason I've given them 1 star is because the PA I met with has helped me to feel the best I have in years, but I need to find a facility that has a little more integrity and transparency with fees. DON'T TRUST THE COST THEY GIVE YOU AND GET EVERYTHING IN WRITING.

I have had a wonderful experience with Dr. Spears. I had NO idea how well I would feel after having…read morea hysterectomy. Once the hospital staff were able to control for the pain of surgery, I literally felt better in the recovery area! I had people tell me it was the best thing they had ever done for their health, but my experience was that I felt better immediately! I have since had women friends report the same thing! A great big thank you to Dr. Karin Spears for making a new woman out of me! In a metropolitan area, with a lot of skilled surgeons to pick from, I'm so glad I chose her! I couldn't be happier as I feel like a million bucks!

Great OB/YN, Karin is down to earth, honest and thorough. She instantly makes you feel comfortable…read morenot in a warm fuzzy way but in its clear she knows what she is doing way, sharp

I had many years of great care from my MD prior to the management of his offices being taken over…read moreby Intermountain Healthcare, but since then things have cratered. My MD left for Alaska directly due to the IMH corporate practices, and Ive been subject to really very poor care from the administrative side ever since. I am a retired provider myself and would never have allowed such boorish behavior by my staff. You cannot help but feel that the staff couldnt care any less for you. So, I'll fulfill their unspoken wish and go elsewhere. You should too.

I had been going to this clinic since I moved to Colorado. at first, I really liked my PCP. then I…read morecame into her office with a big problem. she diagnosed me very quickly and attempted to start treatment at a facility who doesn't handle cases like mine. that was just the start of my moving away from Intermountain health in general and towards another clinic. In January of 2025, I decided to start my medical gender transition. I asked for a referral and got on hormone replacement therapy. 3 months later, Intermountain health dropped all gender affirming care for everyone, including referrals to other clinics who do it. with no warning, I got a letter in the mail. they have handled everything my family needed very poorly, including diagnosing too quickly, and refusing to assist in multiple ways that I have not mentioned. I will never be going to another clinic, ER, or hospital associated with Intermountain health again.

I was very disappointed at how this place handled the billing for my account. They did not enter…read morecorrect codes and as a result my insurance wasn't able to cover for the services. I requested Avista to fix the codes on my account a few times and even delivered a hand written letter mentioning the same, they failed to fix the issue. I called them several times and left messages, they failed to return my calls. My insurance company called them several times and their office couldn't be reached. I am not sure why it is so hard to reach this company over the phone. Despite the bad billing experience, I did really like my doctor and the nurses. I am just not sure what happened when it came to the actual billing part. At this point, I have to pay my entire bill (close to $800) as my insurance can't do anything.

Took my wife in for her appointment, arrived 30 minutes early as instructed, turned away because…read morethey scheduled wrong.

Dr Weber and his team are outstanding. Great care, informative, friendly and shows they care…read more Dr Weber is not quick to do surgery, but offers suggestions to try improve the knee before knee replacement.

Both times I've been here l've been seen by truly amazing providers and MA's. They make you feel…read morevery comfortable and go above and beyond.

The office care was incompetent, problems with lab orders to be faxed to lab , miscommunication…read more Undressed symptom care , pressure to have virtual visit before adjusting medication dose treating the symptoms - patient left with out symptom relieve . Patient's do not come first here . Incompetent care in menopause care .

I just delivered my second child at Avista with the midwives, and they were truly amazing to work…read morewith. I had delivered my first at a different hospital and had a terrible experience, which is why I switched to Avista this time. I was hoping to have a VBAC after having a traumatic c-section experience last time. I would not have achieved the VBAC had it not been for the incredible midwives advocacy for me and support of my goal. Virginia and Lorell were so supportive and attentive to my questions and concerns. We had some complications immediately after delivery and Lorell's professional and calm leadership made the whole experience feel so positive still. I would recommend the midwives to everyone! The only downside I experienced was that it was occasionally hard to get ahold of the front desk by phone. However, everyone in the office was friendly and helpful including the front desk staff, the MA's, and the ultrasound techs.

Not attentive towards the needs of my 3 disabilities.played blackmail to my prescription refills. I…read moretold them my work situation that i might have to cancel appointments as i can not miss work and they know this but it's zero reason to not give me my medicine as i stated this will be looked at further and if they would of just held on just one week i could of made an appointment but no instead u send and deny my refills please do not come here it's not taking care of the patient needs it's to put money in your pocket all you cared about. thx

Dr Amy Hanson was wonderful. However, my experience with one particular member of the staff has…read morebeen AWFUL. I don't understand how someone who works in Healthcare can be so utterly rude, condescending, and disrespectful to someone needing medical care!! Every time I talk to Aaliyah, she is snappy and short with no regard for anyone but herself. I understand that she is trying to do her job... However, she could do it with a little bit more kindness and poise. In one of our conversations, I used a curse word while explaining what terrible pain my foot was in, and she interrupted me to yell at me, saying, "That language would not be tolerated. And if I was going to continue to use it, I could find somewhere else to go." She had to leave me 2 messages in the last week, and when I was able to return the call, she made sure that I was aware that she left me 2 messages acting like I was a huge inconvenience for her. To Dr. Hansen, and Dr George, I appreciate your kindness and you both have been great. I would ask you to take into consideration, the attitude and affect of the people that work for you.