Hi Yelp Fans, As you know, I either give ONE STARS or FIVE STARS. You either have it or you don't and I am so HAPPY to say that Andrea's Mobile Live Scan knocks it out of the park. She is super friendly, great sense of humor, wonderful customer service and a professional. I am a teacher and have spent THOUSANDS of dollars on Live Scans, (we have too for each new job) and Andrea made the process painless. Thanks Andrea!! read more

ZERO STARS - Unprofessional and Unreliable The company I work for is currently applying for a California agency license, which requires fingerprint submission. As a fully remote organization, our leadership is not based in California, and state rules require Live Scan to be completed in-state. While our executive was traveling in California, we scheduled a Live Scan appointment with this provider based on a referral from a local partner. Initially, communication was responsive and professional. However, following the appointment, we never received the required receipt. Approximately one month later, I followed up to request it and received no response. Since then, our application has been placed on hold due to deficiencies related to the fingerprint submission. For several months, I have made repeated attempts to contact this provider via phone and email, with no response. We are only requesting the ATI number, which should be maintained on file as part of standard Live Scan requirements. Despite multiple outreach efforts--including attempts from colleagues--communication has ceased, and my number appears to have been blocked. At this point, our concern is not only the lack of responsiveness but also whether the fingerprints were submitted at all. This situation has caused significant delays in a process that is already time-consuming and costly. I strongly recommend avoiding this provider. For anyone familiar with California licensing, the process involves substantial fees and long processing times--working with an unreliable and unresponsive vendor only adds unnecessary risk and frustration. Save yourself the time, expense, and headache by choosing a more professional service. read more

Andrea does a great job accommodating live scans and has very reasonable prices! She actually let me know that one of the live scans that I wanted to get wouldn't make sense and save me about $85! Highly recommend going to her read more

PLEASE DO NOT WASTE YOUR TIME AND MONEY!! I went to Andrea's because it was the closest to where I live even though it was still a 30 min drive. She also had very good reviews at the time. However it has been over a month and my employer has not received my live scan. On the doj website it says "applicant transaction not found" and I have called multiple times, left a text message, and gone to her office twice in one day and have not been able to get in contact with her. It should not be impossible for any one of her customers to get in contact with her. Especially if we are paying her to complete a service. read more

Andrea's Mobile Livescan is absolutely fantastic! My husband needed to send his fingerprints to Florida, which has pretty strict requirements. Andrea went above and beyond to ensure everything was done correctly and processed quickly. Everything was handled with care and professionalism--total peace of mind! On top of that, Andrea was super friendly and an absolute pleasure to work with. Highly recommend--you won't be disappointed! :-) read more

Andrea did my livescan for board of nursing on 11/5/25. When I sent my application on 12/9 I later received an email on 12/12 from BRN that they never received fingerprints and that although I could proceed to take the board exam, my license would be withheld until fingerprints were received and reviewed. This was reported to the institution I attended. It also affected the rest of the nursing cohort of 25 people. And apparently this is the second time this has happened with a nursing cohort. Apparently she is not answering calls or text messages. I had to go to another vendor asap to prevent further delay. In her bio she talks about preventing operator error and this was a huge error she made. read more

Andrea lives up to her reviews, very professional, quick, and knowledgeable. She will be my go to for any further live scan needs in the future. Thank you!! read more

Andrea was an absolute doll! Easy to find the location, waited a minute for my turn, was in an out in minutes! Very reasonably priced too! Will be back for any notary needs! read more

I went here to get fingerprinted and had a professional and efficient experience with Andrea herself. She processed everything quickly so I could get out the door in a timely manner. But she was also very friendly and made me feel well taken care of. No need to go anywhere else! read more

Andrea knows her stuff! She helped me with my required livescan as part of my CA broker's license application. Andrea is very easy to work with, efficient, and her service is FAST. Highly recommend. read more

This small family business can blow your mind away! Super professional, kind in every aspect of getting your fingerprints done quickly Good job Andrea Definitely recommend! Best in the Valley! read more

Incredible! Andrea was responsive and had us in and out of there in just a few minutes. The value also can't be beat for only $25!

Andrea is efficient, fast and knows her business. Needed her a couple of times. Very happy. Will use her next time, too.

This place was very clean the customer service was beyond amazing she was very informative she had such a positive attitude and made me feel super welcome if I had a question she was super sweet at answering my questions walked me through the process I definitely recommend this place read more

I had to get fingerprinted for 2 different applications and Andrea was open-- even during the COVID lockdown. The entire process was smooth and quick, and she was very friendly. Would recommend for any Live Scan or fingerprinting needs. read more

Andrea is great she worked with me and gave amazing customer service. She was able to get 3 members of my staff finger printed and documents sent off in a timely manner. Highly recommended! :) read more

I was on vacation in the desert and got a job offer. She was there for me to answer questions and to help me get a live scan for my new job. Andrea is knowledgeable professional and efficient. I highly recommend her. read more

Very good place to go. Excellent service. Reasonable prices. Appointment was quick and easy.

I specialize in high end firearms, training and VIP CCW application assistance. My clients are the upper crust, who expect and require the most professional services. I am very careful, with whom I associate, in referring my clients. I needed somebody to be able to do the LiveScans, when the Sheriff's Office stopped doing them. Andrea came in and introduced herself. I have sent DOZENS of people to her and she has always done a great job and at very reasonable prices. She provides same-day appointments and not once have I had a problem with her prints being rejected. You can't say that for other fingerprinting companies, as there is a serious element of skill involved. Andrea is great. She will print you quickly, accurately and charge very reasonable rates. read more

Andrea took me in very quickly which was so helpful She's kind and very quick! Her place is clean and organized. Very responsive and priced fairly, would definitely recommend she is your choice for your live scan! read more

Very fast service, great location near highway and clean and open during COVID lockdown. Very friendly and courteous customer service.

I needed a live scan and I was able to get it done rather quickly even though I didn't have an appointment. She was very nice and helped me with any questions I had. read more

Thanks you Andrea is a fast service! Also Andrea is very nice and an accomadting person! Till my next for a fingerprint, thank you !!!

Andrea was SO nice and efficient - she knows what she's doing! I found great reviews and they did not disappoint! I was traveling and didn't have my form printed and she let me email it to her and she printed. Thanks Andrea!! read more

Andrea was fantastic. She drove all the way to Big Bear to complete live scans for our soccer program coaches which means she completed over 30 scans for us. She was quick to respond, easy to communicate with, showed up early, and stayed a few hours. Her rates were very reasonable and her services were excellent. I recommend her to anyone looking to get a live scan. read more

This is for Andrea, I honestly felt so comfortable with her I felt like I had known for quite some time of how smooth and helpful she was. Has a such great personality workwise and she has the patience to help whoever she needs. She has wise words. Hope the best for her and hopefully I get to see her soon. read more

I live in Phoenix and had to get a Livescan done for a business license in California. After calling a few places and reading reviews I just didn't feel confident until I found Andrea. She is very professional and was so kind to accommodate me and my needs as I was coming from out of state. If your reading this review right now do yourself a favor and don't bother with the others in the area. You will not be disappointed! It's great to have peace of mind that my scan was done correctly! Thank you Andrea! read more