This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

He took good care of my son Keawe when he had a sprain and severs . Very nice man . Long wait…read moretimes in office but worth the wait . This was 10 years ago but I'll always remember his kind bed side manners

Dr. Egami is an excellent orthopedic surgeon who is knowledgeable, caring, and conservative in his…read moreapproach. He was able to greatly decrease my shoulder pain and dysfunction without surgery, and I am so grateful. His office is well run: I never had a long wait, and the front office staff members are very friendly. I recommend Dr. Egami highly.

OPEN IN NAPILI PLAZA: Went in person to make an appointment…read morefor a blood work follow up and the receptionist was really awful. She took my info and then stated I had missed an appointment early September for my bloodwork follow up in Kihei! Firstly I went to the free Kaiser RV setup in Napili Park for any medical issues then not MMG as we were restricted from leaving the area after the August fire and MMG were not on this side, their clinic burned down. Secondly the blood work was taken 4 weeks ago in December in Napili! She was really awful, kept me waiting ages, then gave me an appointment in a couple of days time once she crucified me for my supposed missing a September appointment. I really didn't need to wait 10 mins for her to make her supposed point. My bloods were taken 3 months after the date she said I missed an appointment for blood work follow up. I really am glad that MMG have reopened in Napili. However the receptionist torturing me for missing an appointment I hadn't made and making me wait 10 mins to make an appointment was unfair. I'm finding Napili MMG clinic totally disorganised and unhelpful. I waited 2 hours for my bloods with a pre booked appointment, and waited 10 mins for an appointment in person to be booked for a follow up. People on the west side don't need this type of stress or time wasting when we are dealing with FEMA, Red Cross, etc. The receptionist should be ashamed treating clients this way. Please, organise your office Napil MMG. Once you get passed this first hurdle the other staff are fantastic. Dr Denton's nurse is excellent as is Dr Denton. It is just a pain trying to get an appointment or any valid help from reception before you get to the next layer.

I just wanted to Thank Maui medical for there assistance…read more 6month ago i came to Maui medical with a groin injury only to find out i was diagnosis of a double groinal hernia. I just want to thank Dr. Amanda Markell for her referral. Im pround to say my hernia surgery was a complete success. I also want to Thank her for helping me with a horrible ear infection.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

Initially, when I went to the Island Foot Specialist I had a good appointment. Actually, this…read moredoctor's office is one of the nicest. The doctor was knowledgeable and gave me a couple of options for treatment. They even had samples of the medication he prescribed so I could start treatment immediately, while I got my prescription filled. Unfortunately, as I would find out this appointment and treatment is where the good experience turned into a multi-month issue dealing with the lack of support staff to get a prescription pre-auth approved. While you wouldn't think that insurance pre-authorization should be a big issue, with this office and the processes they have in place took 2 months for the nurse to even submit the pre-auth to the insurance. The bottleneck is one person to submit the pre-auth paperwork and she said they were short-staffed. After I contacted the office to find out what other solutions are available the nurse said that the reason the pre-auth was denied was that I needed a test that she said: "The test was not available on the island of Maui". She said I had an option to appeal the pre-auth denial but I would need to fill that out myself and submit it to the insurance company. I stated in the appeal to the denial of the pre-auth that it was a catch-22 because the test they needed to approve the prescription was not available here on Maui. after submitting the appeal I get a call from the insurance company that the information provided by the nurse was incorrect and there is a place to get the test in Kihei. The insurance company said that the doctor's office will contact me with a referral. This never happened and after a week I called the office and they said the referral would be to the doctor, which they didn't provide to me or the doctor's office. Because of the office's misinformation, incorrect prescription pre-auth submitted by the doctor's office, and not responding to the insurance company in a timely fashion, I just got the denial to the appeal from the insurance company. At this point, I am done with this office and will try another doctor that has an office that is better able to support their clients.

Very pleased with Dr Eno and his office. Everyone from the front desk to the MA were very pleasant…read moreand helpful. I appreciated the way Dr Eno explained the procedures I went in for, what to expect and the alternatives. Very professional and caring physician.

I have not walked well in the last year. I visited Dr. Eno this week and after a thorough…read moreconsultation Dr. Eno administered two cortisone shots and I am walking 100% better and look forward to working with PT and Dr. Eno to continue my rehabilitation. Dr. Eno could not have been more professional and knowledgeable. We are limited in our choices of doctors on Maui, but in Dr. Eno we have a very valuable resource. I couldn't recommend him any higher. We're lucky he came back home.

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

I've been coming here for years for various illnesses & injuries from colds/flu to work and car…read moreaccident injuries. The staff is very friendly and communicative. I like that I can fill out my paperwork online to save time in the office. They are great for both scheduled appointments and walk-ins. Tina Beckham is one of the nurse practitioners that I've seen several times and she's wonderful! She always listens to my concerns and answers my questions. Thank you Minit Medical Kihei for taking care of me over the years!

Went in for a note. Pricing here is incredibly high especially if you are under/uninsured. The…read morecheck in staff kept asking and announcing loudly about my lack of insurance. Wait time was long, and the overall time at the facility was over an hour. I was told to go to this clinic for my note by those who required it and staff was more than hesitant to provide the note despite me displaying zero symptoms and feeling well overall. I would not recommend this provider. This was by far the worst urgent care experience I have had.

I went to Dr Tasaki for a simple gallbladder surgery. I finished with a cut to my biliary duct,…read moresepsis, and a HUGH biloma. The biloma (toxic bile collection) took up almost half the size of my liver. I had to go to Mayo Clinic Hospital for a resolution because no one knew how to resolve it on Maui. When I asked Dr Tasaki if I was going to die, he said maybe and laughed. I would not recommend this doctor at all unless you're looking to get worse or want to come out way worse than you went in !!!!

The best colonoscopy Dr on Maui!! Highly recommend ...He very straightforward and honest..That what…read moreyou want..