The staff are always nice and helpful. When I needed to update my coverage, they made it fast and…read moreeasy.

The agent was friendly and professional. She discussed my insurance options thoroughly. Every time…read moreI have had questions she has always had the right answers.

This is def my preferred agency. They give me the best service when I have issues with a claim and…read morethe rates can't be beat. It is good Insurance companies, too, not some second rate never pay out stuff.

I've recently had the pleasure of working with Shay Singletary at Health Planning Associates to…read moreorganize a new group policy. I couldn't be more pleased with the communication and professionalism I encountered. Shay promptly addressed all my concerns and sent updates to keep me informed along the way. The process was smooth and efficient thanks to Shay's help.

The office and staff are very professional and provide great customer service! The whole staff is…read morehelpful and knowledgeable, but Jay's experience makes him such an asset to the team. He'll answer your questions and will do everything he can to make the process of getting quotes easy.

Ashlyn is very informative and has helped me a lot with understanding my insurance needsread more

Hunt Smith is a very friendly and helpful agent who answers all your questions in detail! He is…read morethorough in his explanations and gives excellent suggestions. The office staff is very friendly too! Highly recommended indeed!!

If it won't for the people that work here I'd be somewhere else. They get 5 stars but the State…read moreFarm system (that they can't control) gets 4 stars. I have my favorite person I work with here and I won't blast her name because I don't want everyone calling to bug her Lol. But honestly everyone that answered the phone and when I go by are always open, professional and nice. I've been at other SF agencies but here at Eddie C. he has the best team in my opinion. I honestly had someone reach out with a slightly better offer but I stayed because I know they won't treat me better. This team goes out their way to find you discounts and make sure you're within your budget based on what you need & walk you throughout your monthly plan if you need. So yeah, I rock with them!

Eli was absolutely OUTSTANDING!! He is very understanding and helpful! He made this process very…read moreeasy and fast! He answered all my questions and eased all my concerns! I highly recommend coming to see him for all your title pawns or tax needs!

Eli was a wonderful help we had a great time while he helped us out. Great customer service alsoread more

Not sure who they have on the front picture but nice picture even if it's twenty years old. :)…read more I went through this horrendous mortgage/buying a house process with some rotten players and all of them seemed to be only interested in making a commission off of the client rather than working WITH the client and doing what was best. I'm talking now about the used car sales/real estate vultures that muddy up the creek. I thought Fairway Mortgage was very good and there for every step of the process--A LOT MORE THAN I CAN SAY FOR BUYING AGENT--answered any questioned and actually tried to help. I remember talking with the broker and she said she'd forgotten how stressful it was until her son had recently bought a house. She even recommended a few security companies that she had used with her house with good success. So, can't ask for a better attitude or knowledge base than the people who work there. I do have to take task at the recommendations they used for real estate agents. I'm sure they really didn't know how bad that one person was. But there are several represented at a home closing: The buyer, seller, selling agent, buying agent, mortgage company and lawyer(s). We know the mortgage company is highly regulated and can do the basics or go above and beyond as I feel this company did in the loan process. That's a lot more than I can say for the buying agent. I can't praise the mortgage agent's knowledge, expertise and patience high enough. I can however talk for hours about the buying agent's demeanor but I digress. If a friend were in the market for a home, I would highly recommend them to begin that long many, many pages long process to secure a home loan. Thanks, (person who is no longer at Fairway), you really helped move the loan process forward and with little stress. No thanks to buying agent who processed the deal according to the wants, needs and desires of herself.

Always knowledgeable professional puts you at ease. Genuinely puts your insurance needs to a…read morepriority.