The staff are always nice and helpful. When I needed to update my coverage, they made it fast and…read moreeasy.

The agent was friendly and professional. She discussed my insurance options thoroughly. Every time…read moreI have had questions she has always had the right answers.

The office and staff are very professional and provide great customer service! The whole staff is…read morehelpful and knowledgeable, but Jay's experience makes him such an asset to the team. He'll answer your questions and will do everything he can to make the process of getting quotes easy.

Ashlyn is very informative and has helped me a lot with understanding my insurance needsread more

Hunt Smith is a very friendly and helpful agent who answers all your questions in detail! He is…read morethorough in his explanations and gives excellent suggestions. The office staff is very friendly too! Highly recommended indeed!!

My family has been insured through Andy Thomas's office for approximately five years. Throughout…read morethat time, our experience had been consistently positive, and we trusted the office to act in good faith. In September 2025, we discovered a leak beneath our home's foundation. From the outset, Andy Thomas and his first response representative, Dale, assured us that we would be taken care of during what was an extremely stressful situation. We were referred to a plumber, Hank Hankinson, who we were told had been used by the office hundreds of times for similar cases. Mr. Hankinson inspected the issue and confirmed that a cracked pipe beneath our bathtub was the source of the leak. The repair required removal of the bathtub and excavation through the foundation. This repair process took approximately two months to complete. Throughout September, October, and into November 2025, Andy Thomas repeatedly assured me that he would handle this matter internally and that my family would be taken care of financially. Based on these repeated assurances, I proceeded in good faith and relied on his word. The issue arose when Andy Thomas later informed me that he would not honor the portion of the payment he had promised. I was told that his "hands were tied" because my wife had submitted a claim with State Farm on the day the issue was first discovered. That claim was denied within approximately 10 minutes, without any inspection or site visit. As a result, despite repeated assurances over several months, Andy Thomas withdrew his commitment solely due to a brief, immediately denied claim. The total remaining balance is $1,907. I have already paid my $1,000 deductible and am now being required to pay the remaining amount that I was explicitly told would be handled. This situation represents a clear breakdown of trust. Verbal commitments were made repeatedly and relied upon, only to be reversed later. Regardless of internal policy constraints, the assurances given to me over a prolonged period created reasonable reliance and expectation. I am submitting this complaint so that this matter is formally documented and reviewed.

Andy Tom is the best! If trust were a currency, I'd be a millionaire thanks to Andy Tom and his…read moreincredible team at State Farm. For over 28 years, they've insured everything from my home to my car, my boat, my jet ski and even a rental property. Every policy came with unbeatable prices, lightning-fast answers, and that rarest of things: service that actually cares. I even tried to leave the state once... but like a well-insured boomerang, I came right back--and guess who I called first? Andy and his team, of course. Because when it comes to peace of mind and reliable coverage, there's only one team I trust. Thank you Andy Claudia and Priscilla!

If it won't for the people that work here I'd be somewhere else. They get 5 stars but the State…read moreFarm system (that they can't control) gets 4 stars. I have my favorite person I work with here and I won't blast her name because I don't want everyone calling to bug her Lol. But honestly everyone that answered the phone and when I go by are always open, professional and nice. I've been at other SF agencies but here at Eddie C. he has the best team in my opinion. I honestly had someone reach out with a slightly better offer but I stayed because I know they won't treat me better. This team goes out their way to find you discounts and make sure you're within your budget based on what you need & walk you throughout your monthly plan if you need. So yeah, I rock with them!

I was a patient of Dr Abdulla for years to start of with it was good but after a few years when I…read moreopened up and told him the medication I was taking was no longer working I was told we would see about it next visit I will never come back I ask for help and was overlooked because I was a pay check nothing more so my meds where filled I told dr they was not working anymore so I relapsed when I done so i was told I would get no more help for pain management and I'm left wishing it would have never happened but if I was listened to maybe it all could have been prevented is all I'm saying a doctor take a oath and I wasn't someone that was looked at as someone to help I wasn't looked at like a pay day thanks doc.

I have been calling all week to cancel my appointment, but each time I am either placed on hold or…read morethe call disconnects after a few minutes. When I do manage to reach someone, the staff is rude and unhelpful. The nurses do not return calls. They has prescribed a medication that I am allergic to on multiple occasions, and it is nearly impossible to reach his nurse. Even when I explain that the medication prescribed could be life-threatening for me, no one follows up. They are also very poor at completing insurance forms correctly, and when mistakes are made, there is no support to resolve the issue. If you have any other option, I strongly recommend choosing a different facility.

Eli was absolutely OUTSTANDING!! He is very understanding and helpful! He made this process very…read moreeasy and fast! He answered all my questions and eased all my concerns! I highly recommend coming to see him for all your title pawns or tax needs!

Eli was a wonderful help we had a great time while he helped us out. Great customer service alsoread more

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.