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    Andy Wright - Summit Mortgage Corp

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    9 years ago

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    Guaranteed Rate

    Guaranteed Rate

    (5 reviews)

    We closed this week on our dream property. Our loan had some quirks to it, but Rick Hartle handled…read moreit from start to finish with confidence. He replied to all e-mails within 5-30 minutes and updated us every step of the way. Our awesome Realtor recommended him (Dan the man will be getting a review shortly as well!) and together they made sure we were good to go. We did rate shop and they beat all the banks and CU's and locked it in. Rick was honest with what we could do and had solutions for every wannabe hurdle. This is our second home and second mortgage.

    Our house buying experience with Rate mortgage has been a nightmare. Our loan officer Rick Hartle…read moreis so full of himself thinking he is the best thing his company has ever had. He has these fantasy conversations in his memory where he has said things that just were not said. I have used Tracy with Movement Mortgage three times and I have been very happy. When she told me she needed a signed lease on our Anacortes house, I asked Rick at Rate. He said he was not worried about it because it was going to be a wash with the rental income. Two and a half weeks out from closing he tells me he needs a signed lease for a year. A week and a half out he tells me he needs proof of a deposit and a signed lease. Today he says he never said the rent and mortgage was going to be a wash and that he has this conversation every day. That is the third or fourth time he has said that he has this conversation every day. He said he would get back to me shortly with an answer of what is required with a property manager. That was seven days ago and he never got back to me. That is not an isolated incident. He has several times failed to respond as he said he would. I have gone days leaving voicemails and emails asking for an answer and he just does not respond. What ever you do with a mortgage, absolutely do not use Rick Hartle and for me I will never again deal with Rate. I firmly regret not staying with Tracy at Movement Mortgage. She was honest and upfront about everything.

    Andy Wright - Summit Mortgage Corp - mortgagebrokers - Updated August 2026

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