After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds.6 months ago,a…read morestressless experience,(Thanks Ian Charlesworth.)However recently the car started juddering,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem.Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts.AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them. Peter

I had my first contact with Donalds this week, preferring to drive all the way from Cambridge to…read moreget the clutch fixed on my Mazda 6 than to take it to the rubbish main dealer in Cambridge I bought it from. I was really happy with the work they did, they did a couple of reacall jobs for free at the same time. They finished ahead of schedule, saving me a lot of time and stress. The car was washed and hoovered too. I'll certainly go there again and would happily recommend them to any other Mazda-owning Qypers. The service reception staff were particularly good. The only downside was the coffee facilities, which looked unappetisingI'm always grab a free coffee whenever I can, but I couldn't deduct a star for this.