We found the staff poorly trained and lacking skills for conveying compassion for families of those…read moreabout to undergo MAID. Our brother chose MAID and prepaid for cremation services with Arthur Funeral Home. A lawyer was appointed executor to relieve the complexity of estate distribution. The lawyer didn't know what would happen other than the funeral home was responsible for the cremation. Our families are mostly out-of-town so we wished to have some general information (e.g., a general idea of how long does it take for a cremation to take place? would burial be possible in February or do we wait until spring?). An email a few days before our brother's death was sent to the Arthur Funeral Home. It was completely unanswered, even though we received an auto-reply that someone would get back to us shortly. A telephone call two days the day before was very frustrating because we were simply told it was a "process", with no explanation about the "process". It was implied that it was inappropriate for us to be asking because we weren't executors. THEN they called our brother to tell him we were asking and he had to assure them it was all right. Our brother didn't know the "process" either. A few hours before our brother's actual death, we attended in person at the Arthur Funeral Home. No kind words of condolences. We were simply told he wasn't in the system and asked if we were sure that we were at the right funeral home. Turns out he wasn't in the system because he wasn't dead yet. Again, we were simply told it was a "process". No one ever said that details could not be provided because it was a matter of legality, privacy, etc. Although our exchanges were civil, the staff were quite passive-aggressive in their refusal to provide general information and insistence on a vague "process". There was no acknowledgement of our sadness of our brother's impending death. It was transactional. The situation was unprofessional and uncompassionate. Go anywhere else.

This review is done as a person who has attended funerals here. Fortunately I haven't had to use…read moretheir services for a loved one. Location: Easy to find a sign that is both easy to see and discreet. Parking: A very large parking lot. When I've been in the winter it has always been plowed and salted Building: A ywo story building The decor, It's just muted colours and comfortable seating. Which is what you want. There's a seperate viewing area and chapel. They can accomodate a small group in an appropriate sized room as well as a larger groups It's clean, and quiet and smells good. The staff are very nice and I know that people who have had to work with them give them high praise.

They were awesome. I didn't even know this service existed. Helped assemble and carry very heavy…read morevanity up stairs. Very thorough professional, and would definitely recommend.

I've been using a mailbox here for years and often have packages shipped to this location. Sean has…read morealways been wonderful to deal with--polite, helpful, and genuinely kind. Excellent service every time. Highly recommend Pak N' Ship for all your parcel and mailing needs. Sean will make sure you're looked after!

Sean went above and beyond (as he always does) in helping me w/ my recent move out of state. I had…read moreso many boxes, Good Lord, So. Many. Boxes! Sean was there, with a smile as usual, ready to help in any way possible to make sure the move was a success! Since day 1 of coming in to PakNShip, I have to say Sean has impressed me with his ability to know almost all of his customers by name which is quite impressive in today's rush around kind of world. Well done Sir! The customer service industry is a perfect fit for you! I never went anywhere else for my shipping/ faxing/ mailing needs~~and you shouldn't either!

Excellent selection. We came away with a "scratch & dent" upright freezer, that had a single mark…read moreon the door. Highly recommend this place for appliances in The Soo!

We paid almost $300 for Pete's to come to our home and fix our dryer. Two months later, our dryer…read moreis doing the same thing. We called them to see if they would be willing to give us a small discount or any money off if we were to purchase a new one from them, and the lady laughed at us on the phone. Unprofessional and rude. I have purchased quite a few things from them in the past including a stove, dishwasher, refrigerator, and then had them "fix" or dryer, but I will no longer be a customer here.

Great workers. Fast and efficient. Zero issues. I would Recommend this company to anyone needing…read moremoving services

Fantastic customer service. Vince went above and beyond on our dishwasher repair. He was honest,…read morereliable, accommodating, and reasonably priced. I'd highly recommend his services

Thank you! I really appreciate how the office kept in touch and the whole experience of doing…read morebusiness with this company. Vince and staff are knowledgeable, efficient and all round great people. I absolutely recommend. They don't call him FixitVince for nothing! Best regards, from a Very Happy Customer

We are new in town and we appreciate the proximity to our home and location in a part of town that…read moreneeds businesses. The prices are very reasonable and the staff is friendly, focused and patient. The store is clean and organized. The facebook page is updated often with special inclusive activities and menus! All are welcome! Very community building! Bravo and THANK YOU!

Tried to contact business many times a day for a week. Messages always full. Called guarantee…read moreoffice, they got a quick reply. Waited a week for an appointment. The technician was prompt, friendly. He couldn't repair the washer. Had to order part. Fixed it temporarily so I could use it. Thank god for that. Waited seven weeks for the part to come in. After six weeks, I tried to contact business again. Same issue. Tried multiple times every day for a week . Messages always full. Called guarantee office again. Quick response. Waited a week for an appointment. The tech was great. The business is awful! Good luck trying to get a hold of anyone there!! How can anyone run a business like that? If you can, go somewhere else!

Try and call them, all you get is a recording stating their hours and then hangs up on you. Very…read morefrustrating company to get ahold of. The technician they send is very good at diagnostics and fixing appliances. (Ps stay away from Samsung appliances, there only good for about a year)