Attention to patients, cleanliness, mixing together, isolation and non isolation patients…read more Minus- negative 1

I was sent to Arcadia Health and Rehabilitation from Keck USC after a bout of pneumonia. I am a 94…read moreyear old male. The care I received was second to none from the top staff down. Very caring with great attitudes. I miss them all as I am now home. A true home away from home. I am posting this for my Father.

I recently toured Monte Vista Healthcare as an option for my mother. I was impressed by the…read morecleanliness of the facility. But more importantly what stood out to me was the friendly and professional staff.

My patient was here several weeks. He developed bedsores and kept his phone and clothes when he was…read moretransported to a hospital then was placed in another home. As his doctor and POA and health care directive holder I tried to find out what're his things were. They would not tell me on the phone if his things were even there siting HIPPA even though I identified as one of his family doctors. Then today 2-17-26 I came personal to pick up his phone and clothes and have been waiting 30 minutes and will be late for my afternoon patients. If this place is not attentive to physicians, how can they care for patients? Why weren't his things sent to him at THEIR expense instead of his friend and doctor ?

Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My Uncle's moved into Villa Gardens during the pandemic. We didn't know what to expect, but Villa…read moreGardens goes above and beyond all your expectations of genuine care. Everything you can possibly need whether it's independent living, assisted living and beyond, Villa Gardens is there for you. From the minute you walk through the front door, you're greeted by wonderful staff who welcome you wholeheartedly! The Wellness Center takes care of all of your medical needs, and is there for you in an emergency, providing excellent; professional nursing staff. There are movies & other entertainment onsite, outings to the opera & other cultural events and special holiday events, where they go all out, with delicious food and various performances. The dining room is large & lively. It's easy to make new friends at Villa Gardens. There's a garden room if you would like to have private parties, and the staff takes care of everything! They have a full menu and the food is always fresh and delicious. There's even a bistro where you can order snacks, coffee, smoothies, sandwiches, salads & more. Living in Villa Gardens, you will truly feel like you are at home.

Honestly think this facility would be best for Mexican Americans. Some nurses good, but many were…read morenot. Some nurses are so heartless, they made fun of me when my relative died, and failed to call me, robbing me of being with them at the end of their life, even though I was close by. They threw all their belongings in garbage bags in the few days before I could get there, even though I asked them to let me pack up, after being there for years. They broke their brand new radio too, when it worked just a few days earlier. So uncaring, they refused to even leave the radio on for them, blind, crippled, and mute. KEEP YOUR FAMILY AT HOME IF AT ALL POSSIBLE! ALL 7 FACILITIES I TRIED DISAPPOINTED ME TERRIBLY. AND DO NOT HESITATE TO TALK TO THE DON, ADMINISTRATOR, OR THE AUTHORITIES IF YOU SEE MISTREATMENT.

My aunt has been here a couple of times. I must say that the staff are attentive to their patients…read more They really do care and they address family concerns immediately. The Administrator is a pleasant guy. He's always smiling and very approachable. Thank you for all that you do for your patients. My aunt had a wonderul experience during her stay.

My mom is currently a resident here at this home away from home. I was unsure what to expect when I…read morecame here, I'm sure many people avoid trying to send loved ones here or places like this. But this place will exceed your expectations. It's very clean and well kept when you walk the hallways. The residents are taken care of well and you can see them walking and visiting each other. I was happy to see so many residents smiling as well as staff members interacting so much. My mom has gotten great care here and they always keep me in the loop of any changes in her health. They call me right away if anything urgent happens. My mom has been very stable and very well taken care of here. If you are looking for some where to place a loved one and you want to make sure they get the best care, this is the place!

My mom had to be placed here without warning. It has been very difficult for her and us with this…read moretransition. The thing that made it the best was the nurses and Cnas.....especially Sandra V. the social worker. She has gone above and beyond to help my mother with her needs. We could never have survived without her

My experience here with Del Mar has been nothing short of perfection. It's been an easy time both…read morein terms of seamless communication and attentive care, and I can tell that all staff here are truly passionate. It was a great experience and I feel the staff all had an unmatched level of friendliness and were extremely hardworking. Aside from the staff members, the place itself is very clean and well maintained. Del Mar excels at a lot of different services (OT specifically) and in particular, Vivien & Ping, (as well as RN & CNA) were all very helpful throughout my experience here. This is a genuine 5-star review, and I truly recommend this location to others.

The service is excellent Everybody is very friendly…read more Nice and clean the whole place I am very satisfied I will recommend others people for this convalescence when they are needed.

My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.

Hi, my name is Rich S. And I spent 72 days at Temple City Healthcare…read more I was recovering from ankle replacement surgery and I chose this location because of the recommendation from Keck-USC hospital L.A. ( where I had my surgery). Temple City Health Care is an approved location from Keck-USC location where they have doctors follow up with your recovery. This was a key for my decision. The Administrator (Joanne) walks the halls and checks all the patients. I felt like I was part of the family of Temple City Healthcare. The Staff like I mentioned above made me feel like I was part of their family. I would like to recognize the following personal: Karla charge nurse Judy Rn Stephanie Juan charge nurse Rosario Rose Guadalupe Guadalupe Brenda Pam Chris Robert Cara Stephanie charge nurse Carol Leigha Sandy Tiffany charge nurse Dianna Alice Trasinna Marci you did a fantastic job Dave I probably left some personal out and I am truly sorry but you made a difference for me in my recovery. I personally wish to recognize the personal in the Rehabilitation Department: Shea Brandon Ralph Jacob They performed a miracle in my rehabilitation from a person who was unable to walk to my current status of walking with a walker. Thank you for putting up with me‼ Rich S

My name is Mark H. and recently I spent about 3 weeks at Temple City Health Care recovering from…read moresurgery and I'd like to share my experience while staying here. I can speak from experience due to the fact that I have had many major surgeries and had to go thru rehabilitation a number of times. I arrived here from Keck Hospital & had no idea what to expect. The staff whether, an RN, LVN, CNA, etc.... showed a sincere desire to help and I was very relieved because I had no Idea what to expect. Even in the most challenging conditions, the staff always conducted themselves with professionalism and a sincere desire to help their residents. I enjoyed 3 meals a day and I can name many places where the food wasn't half as good, hats off to the cooks & kitchen staff--Bravo!! My stay there was pleasant & helpful in terms of healing, the rehab team did their best to see that I progressed from day to day and I'm very grateful for their help. If you are searching for a place like this, i would strongly consider Temple City Convalescent. I would like to thank some of the staff that I believe did an outstanding job during my stay there. Special ThanksTo: Gellyn Sarnicula, Julian Fuentes(CNA), Rubing Wang AKA "JoJo," Judy Xu(RN), Juan Arciga(LVN), Thea Adlao(LVN), Jaime Blas(RNA/CNA), Madel Locsin, Kara Fernandez(front desk), Sandy(TX), Juneting Chia, Elva Perez, Klarissa Morales and Maria Diaz. All of you earned my respect and admiration for a job Well Done! May God Bless All of You and Your Families.