Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

We had hospice with us for 1 whole month (until my father passed away). I will say that the staff…read moreas a whole was 5 star (amazing; respectful, kind, courteous). However, we had 1 staff member who came and decided she needed to take pictures of my incoherent fathers private parts. We did not sign any paperwork giving consent for that to be done either. My wife walked into my fathers room to the sight and sound of their staff member taking pictures on her personal phone of his naked private parts. My wife immediately told her to delete the pictures and to never do it again. I messaged the management about it and they apologized profusely & promised me the problem had been rectified and that it would never happen again. We never saw that staff member again either. Outside of that specific issue we had no other issues with any of the staff who cared for my father. The rest were amazing & caring. My other issue was when my father passed. We called and had to wait like 6+ hours until someone came to pick up his body. The real kicker was the staff member who came out to make sure my father had really passed. She was disturbingly more focused on making sure she got a count of all my fathers prescriptions that they had issued him. He's laying dead on the bed and she wants us to run Around the house and track down his medications. She could have cared less about the 20 other medications that he was issued by other doctors; she only cared about the meds that they issued (many of which are simple over the counter meds). She then proceeded to take forever individually counting all the medications and then she poured them into cat litter & mixed with water. Then she left the bag for us to dispose of. Biggest distasteful professionalism in my life that I've seen. My father just passed and I got to sit at a table while this staff member counts medications. Like for real! Horrible method of assessing when something is appropriate to do; timing! Outside of these 2 horrendous issues (of which, I have not sued them over for illegally taking pictures of an incapacitated mans private parts) - I will say that the Visiting Nurses who come to care for the Hospice Patient - they were 5 stars Hands down!!!

My father had to be put on hospice due to an untreatable condition, GHC Hospice is hands down the…read morebest hospice company around. My father was not a very patient or easy patient to care for, but his charge nurse Francisca Flores was truly an angel! She cared for my father right up until the end of his life. Her patience and grace were something to be commended. I will forever be grateful to GHC Hospice for their ability to take a REALLY difficult patient and show him love right up to the last moments of his life Their care made a difficult situation really feel so peaceful to our family. I can't explain the level of concern and care they provided for our family. I would also like to recognize Monica Figueroa - community relations for her communication, care and ability to get the necessary help immediately for both my father and our family. Losing a loved one is already hard enough, but GHC hospice took a really hard situation and made it as painless as possible for my family. I will be forever grateful for GHC hospice staff! Don't think twice if you are put into a position to have to put a loved one on hospice. GHC hospice is AMAZING!

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

Graceland Hospice is full of wonderful and compassionate people who truly care. Their team…read moreunderstands Hospice care very well and they do everything they can to help their patients and their families. I would recommend them to anyone, without hesitation.

Hi, I'm annie Caregiver. Thankful for this Hospice care. They are really good in all aspects…read more First is Dr. Sieu, Darlene's Visiting Nurse Kristyn and bath lady Maria. Special thanks to Julia who is in charge of the supplies. They are good at doing their jobs. Kudos to GRACELAND HOSPICE

VNA Hospice has been an incredible blessing to our family. Every team member has shown compassion,…read moreprofessionalism, and genuine care. Sabrina RNBianca, Monique, and Steeve have each gone above and beyond, bringing comfort, support, and peace during this difficult time. We are also so grateful for all the substitute staff who have visited our home -- every single one has been amazing. We truly appreciate this wonderful team and highly recommend VNA Hospice for their exceptional care.

So far what we are receiving versus what we were promised are two different things. They sent my…read morewife home without all of the equipment, meds that we had discussed and now they are waffling on nursing care. I was told I'd have a nurse everyday and now I'm hearing different. It's day two but so far I'd say "Buyer beware"

Type of Care quality of care knowledgeable and passionate efficient communicate well…read moreAll home care nurses have been doing this for 20+ years and love their job

Was advised by Dr, while husband was in hospital, that husband should begin Hospice care. This was…read moreon Thursday evening. I told the hospital nurses that I wanted him home the next day. st Jude Hospice stepped in and made everything happen. My husband was home mid day on Friday and all equipment was already delivered. Nursing care was at the home waiting for him. The care provided was professional, caring and loving. The staff brought a level of calmness to the family. All care providers were sincere, well trained, and compassionate. Thank you for providing such caring, loving care!

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.