Ghion tax need to be more professional. I went there with a friend last year to do her tax return…read moreand I was very happy with their service so I did mine instead and went back again this year. But things were very different. Since they already have all my info from last year, all she did was add my W2 and told me the amount I'm going to get. When she told me that, I told her I did it somewhere else and they told me I can get $283 more than what she told me and she try to get it as closest as she can and everything was going smoothly until I told her I need to step outside and make a phone call that's when she said you have to pay full amount witch is $100 before you leave. She even said how do I know you're coming back. She could've stated it in a different way if that's how she feel. Also I wasn't aware of that they get paid by hours not service. At the end I was able to step outside and made the phone call and came back . At that point, I believe it was one of the owners came to me and told me to go in her office and work with her again, without even asking me what went wrong or what was the problem. Bottom line is DO NOT go or give them all you're informations before you ask all the questions you have because they lie. I walked in 4:41PM and left 5:12PM

Awful. They never scheduled my initial meeting, and I had to call in to speak with them. They…read morestarted to hang up on me, so I'm going with another firm. Stay away.

This was a very disappointing experience. Mike and his team were recommended by our financial…read moreconsultant and were highly regarded. But the whole experience was unprofessional and ultimately unhelpful when it came to doing our actual taxes. First, I didn't hear anything from them for a couple of weeks after our initial meeting. It required me following up to get an update. And then I had specifically asked for a heads up on whether we were likely to owe any taxes, since we were self-employed the past year and unclear whether we were paying sufficient estimated taxes. In the end, I got a response a couple of days before taxes were due to be filed with a report that we $12K in taxes. There was a potential to open an IRA to lowering our tax liability but with no guidance on how to do that and only 2 days to spare we just paid the bill. I would not recommend working with these folks. They seem like nice enough people but were either overwhelmed this tax season or understaffed. Either way, that exactly what you count on a tax account to be prepared for and they clearly failed.

Look no further. And don't waste your time with anyone else. I am usually not so forward in my…read morerecommendations, but this one deserves it. I searched for YEARS to find that needle-in-a-haystack relationship--- an expert who has in depth expertise of all the ins & outs of local & federal tax code, as well as has a personal touch & is always looking out for each client's best interest. It's now been years & his service level just keeps getting better & better. He is insanely responsive, knowledgable & cares deeply about every client. You feel that the moment you meet him. Mike is a machine. If you want someone who will proactively make suggestions & is an invaluable resource, then Finesse is absolutely who you need to use.

I was forced to do business with Mitch because my brother did and he died. I needed to recreate my…read morebrother's life and ask for help from people who had managed his affairs in life. ALL the people I called helped me with kindness and sympathy. Enter Mitch Brandt. Not kind not sympathetic. I will never forget the day he said abruptly ... what did your brother do? Sorry to bother you Mitch! I paid him over $1000 to prepare my brothers 2023 taxes and the IRS still hasn't processed them. Mitch won't return my emails. All I can say is DO NOT do business with this man. He is unkind, unprofessional, and expensive. Virginia you can do better.

They may have good accountants, but the one I worked with was incredibly condescending and got…read moreannoyed whenever I dared ask her to explain something to me. (I am a pretty accomplished attorney, so this wasn't an issue of me asking things like, "What are taxes?" or "What is money?") Then, out of the blue, I got an email from their admin telling me they had a staff shortage and were jettisoning clients - including me. It didn't actually matter, since I had no intention of returning, but it's not a great way to do business. I know they have past good reviews, but I would heed the staff shortage and the curt piss-off email as a warning and look somewhere else for your tax needs.

Dean has done my Mother's taxes for years, (she now lives in Greece) and we've been very happy with…read morehis work. I'm a terrible procrastinator, with a very busy life, so I'm usually dropping off all her stuff to him at the very last minute. Now he has a portal that you can upload documents to, so my busy lifestyle is very thankful for that! Her taxes are always complex, so the value of not having to navigate that myself is fantastic.

Terrible experience. Not only did he botch a 2017 final estate filing, submitting…read moreincorrect/incomplete information, he dropped the ball on follow-ups with the VA Dept of Taxation. He asked me for follow-up information to support a refiling and then ghosted me. Strongly recommend avoiding unless you're ok with not getting your refund, like having your e-mails and phone calls not returned, and enjoy sorting out paperwork issues directly with the VA DoT.

My taxes are pretty complicated since I have to file in multiple states. That coupled with the new…read moretax laws means that there was no way I was going to attempt to do my taxes myself. I called Dominion early in January and was able to get a spot as a new client. (I later learned that they only open a few new client spots every year, so I recommend trying them in December or January if you want to get a spot.) I called the morning of my appointment to make sure they were still open, since a snowstorm had canceled schools and many local business closed for the day. Not only was Dominion still open, but they were able to move my appointment to earlier in the day since other clients had canceled. As soon as Carson was done with his previous appointment, he welcomed me back to his office and we started going through the paperwork. Carson was so great. It's clear that he is extremely familiar with the tax code and entered all my paperwork quickly. He helped me access some additional information online when we realized I needed an additional piece of real estate paperwork. He even explained some deductions that we were eligible for that I was unaware of and allowed me to submit that paperwork later after I collected the necessary information at home. Perhaps the most amazing part of all of it is that Dominion only charges a $150 flat fee for your personal taxes. I thought for sure it would be like one of these chain tax places where the base rate only applies if you are filing in one state or have a single W-2. Their price is more than fair to know that your taxes are done right and you are getting as many deductions as possible based on your individual situation. I'll definitely be back next year!

This is my 2nd year filing taxes and Byron has provided me with a plethora of information to keep…read morein mind as well as answer any "looming" questions I had. My taxes are pretty simple but he entertained my questions with great care and patience. I didnt feel rushed and he was able to e-file my taxes the following day. I forgot the front desk receptionist name but she always displays an amazing amount of customer service and acknowledged me as soon as I walked in for my appointment. Thank you Dominion! You have a client for life!

I contacted this company to do my taxes last week, we had an initial Zoom call, They gathered all…read moremy information, paperwork and questionnaires through their portal. A day later they call me to tell me my taxes were ready, we reviewed them together, they sent me the file for signature and that's it. This has been the easiest and painless way to do my taxes in a long time. I'm very grateful I found this company and now I will just wait for my refund . I will definitely use them again and recommend them to my family and friends.

Very disappointed with the service. The accountant was extremely rude and unprofessional throughout…read morethe entire interaction. We had a scheduled appointment, yet we were left waiting outside on the street for 40 minutes with no explanation or apology. It's completely disrespectful to clients' time. Good customer service starts with basic courtesy and respect, and unfortunately, that was completely missing here. I would not recommend this tax accountant to anyone looking for professionalism, punctuality, or respectful treatment.

We have used them for years. They are always responsive, professional and efficient. Throughout…read morethe year, long after filing a return, they are always available to help with questions. We are very confident that when they complete our tax return, it is done accurately and in total compliance with the law.

I remain astounded at the level of gaslighting employed by Rachel Moncure throughout our working…read moreengagement and up until even this last comment by her. Here is an attached photo of the written instructions provided, telling us to pay by Oct 15 instead of the correct due date of April 15. What is so difficult about acknowledging incorrect WRITTEN instructions and taking responsibility for clients following this instructions?

Ross & Moncure has been helping me with my tax filing needs for almost a decade now. Every year the…read moreprocess is seamless and efficient. I am always left satisfied and happy with the results. Rachel and her team are utmost professionals and very friendly and helpful in answering any tax related questions I have. I highly recommend their services!