The best of the best will use again thanks for everything…read more The gentlemen were very friendly and knowledgeable. Nick told my me what needed to be done and just did it ....

I have a previous Professor, lives in area, in 90s, by herself. I called Shembeda, and the…read morereceptionist was beyond helpful, courteous, and willing to help, in going to check my friend's furnace, and help her. Very valuable, impressive, and unusual in this day and age.

I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.

We got a price and gave him $700 down payment WITHOUT signing a contact. We also had to have…read moredrainage put in around our cabin. We decided we couldn't do the trees before the drainage. Trees had to wait. We asked if our deposit without signing a contarct could be returned. Of course he said no. If he was an honest bussiness man he would have returned it. We won't go any further, but really? Lou G

I contacted them and they came out same day to do an estimate and the next day they topped the…read moretrees I needed topped and cut down the one that needed to come down. When they gave me the estimate I actually asked,"Is that all?" Very fair pricing. Good fast work.

He is doing GREAT work. Scott is efficient & timely. If he's late, he will let you know.read more

I prepaid for lawn services for the 2025 season with a signed service agreement covering the period…read morefrom April 15, 2025, to October 31, 2025, for a total of $ 1,700. He came three times, the last being May 30, 2025. I tried to reach him repeatedly in June to see when he was coming to service the lawns. Finally, on 7/8/2025, I spoke with him on the phone. He had a myriad of excuses, none of which were acceptable or logical. The call ended with him agreeing to personally deliver me a certified check on 7/9/2025, which I have not received. I tried reaching him 5 times on 7/9 by phone, text, email, and website contact. He did not respond to any of those communications. ZERO stars would be the best rating for this scam artist, liar, and cheat. AVOID him at all costs, and if you do need to engage him for service, DO NOT PAY IN ADVANCE. In response to your reply, the ONLY lying going on is in YOUR message. Siwek was here only three times to service the yards, the last date being 5/30. I have security camera footage that confirms that. I tried repeatedly in June to reach you by text using the phone number you had provided as your "personal cell." I even sent you a certified letter, only to discover, when speaking with the postal person in Franklinville, that you don't receive mail at the address listed on your website. However, they assured me that they put a notice in your PO Box in Franklinville. (That letter was returned to me since you had not picked it up at the post office during the required 15-day window.) Then, I discovered that the cell phone number you had given me this spring, with which we had communicated up until May 30, had been disconnected. When we finally spoke on 7/8, you said you had sent an email to your clients telling them to use your business phone. Since you did not have my email address at the time, there would have been no way I could have received that message. All of our communications had been through text and phone calls. I spoke with you face-to-face on 5/30. Why did you not tell me on that day that the phone number was changing? When EXACTLY did you show up and were told by "someone" (who was most definitely not me nor either of my adjacent neighbors) not to cut the grass because there was a "big party"? And WHY did you not contact me immediately to tell me you were instructed not to cut the grass? Lastly, but certainly not least, you committed, during our phone call on July 8, to hand-deliver on 7/9 a refund check in the amount of $ 1,505 to my home (7 Potter Rd). (I have witnesses to that commitment). I made five efforts to contact you on 7/9 to confirm that you were bringing the check as you promised. Why did you not respond to any of those communications? There was someone at our place ALL DAY AND NIGHT, and you did not show up and you did not respond to my calls and texts to your business number, my email, or my web contact. I am still waiting for that refund.

So happy with new floors and bedroom expansion, had them come back for bath transformation! They…read moretook an awkward tiny bath and made it into a mini spa with a hidden closet and slide out storage!! Beautiful work and easy to work with. Well worth the investment.