Store is okay but they seem to always run out of the advertised sale items by the second day. Most…read moreof the employees are crabby and have no interest in being helpful.

My chainsaw was repaired by Runnings, Fall of 2012…read more Dropped off a Stihl chainsaw with the request that they take a look at it and see what it would cost to make it operational again. It had not been run in a few years and I'm elbows deep into a bike project. They said they'd call with an estimate. Great. Call they did ... to tell me that the saw was done and I could come and get it. Ahhhhh? What about calling with an estimate, and what is the bill? "About $100" I was told. Okay. I dropped by to pick up my saw and pay the bill. After waiting a seeming eternity it becomes clear that they can't find my saw. So they bring me back in the shop area to ID it. I finally find it and ...then they can't find the bill. I wait another 20 minutes and then just leave. Without my saw. I had been in the store for 40 minutes at this point. (A point: their computer system seems like a detriment to actually getting people in and out of the store quickly. I looked over the guy's shoulder and viewed the screens and masses of entry boxes. We put a man on the MOON with little more than a clock radio, okay?) I called the manager and explained to him what had happened. He was aware of my situation and said they'd been experiencing a lot of turnover in the repair shop and this was why it is just coming out of a sea of disarray. I also mentioned the estimate on repair suddenly becoming a bill. He said that he'd adjust the bill for me and that I'd be happy. I return to the store. The bill is presented. There is no adjustment. I mention this to the clerk helping me. He takes me back to the shop to find the original bill (I think). I am wondering at this point if they are going to just kill me and get this over with. He finds the bill, and stares at it, clearly ruminating over what to do. He wants to help. He is anguished by this situation. I can't do simple arithmetic either, so I say, "How about $65?" He is awash with relief. "Okay, $65." We bring it to the checkout and he hangs for a few minutes to try and get the check out clerk to do this quickly. He leaves. Then more chaos ensues as the checkout girl can't get the register to work correctly because of the numbers on the bill. "These SKUs won't automatically enter the price," she says to me. I own some SK wrenches but am actually no longer dumb enough to blurt stuff out like this now that I am old. I just hang, decide to buy some candy. Like 10 minutes later I am paying and leaving. I go to Runnings at least once a week to get something, I prefer it over Menards and Ace. They are trying and they'll get it. Saw runs great.

I dropped my dirtbike tire off to get the tube replaced because I had a flat tire. it was there for…read morethree weeks and I called them every week multiple times to see if it was done because I didn't hear anything. nobody answered the phone and the one time they did they put me on hold and then hung up and their voice box is full, so you can't even leave a message.I ended up just going in person asking it was done. they got it done in less than a week and was just sitting there for 2 1/2 weeks. As soon as I put the tire on my bike, the tube popped again. I took a look at why it popped so fast and the tube was covered in nasty grease and mangled with no rim tape on the rim!!!! no wonder it popped so fast you use grease that slips and no rim tape 0 out of 10.

My husband took our snowblower and lawn mower to them, and they did a great job fixing them both up.read more

Been here many times and will more than like be back. I've driven out of my way to go to Lano for…read moreparts just to avoid going here. Went to Midwest in New Richmond to get a hydraulic hose made because these guys just couldn't seem to get it right. Ordered steel hydraulic lines that arrived in two weeks and was charged $34 rush order fee. Two weeks was a rush order. Has always been the most expensive place for parts and supplies for me.

From the owner: Value Implement sells and services agricultural equipment and other machinery to those who tend to…read morethe land in West Central Wisconsin and East Central Minnesota.

Well, it was not quite as I was told ! I got a bill in the…read moremail for the repair Not what I expected but not worth an argument So I paid two times for the same repair !