They took great care of our toy poodle when he was so sick!! Everyone were very friendly and professional!! read more

Animal Care Center - Brownie with Daddy. - Veterinarians Near Me - Salem, Virginia

This an unusual post but very pertinent to show the level of care we received and still receive from Animal Care Center of Salem (ACCS). We moved in late June to Tennessee. Our dogs still have their rabies tag from ACCS. One of our dogs wandered off in our TN neighborhood and one of our neighbors found her. She called ACCS and let them know she found a dog with a rabies tag from them and the receptionist at the desk looked up the number and contacted us. If that isn't above and beyond - I don't know what is. We miss our ACCS family and if we come back to the Roanoke/Salem area will use them to care for all of our pet care needs. Thank you so much! read more

Evertime I take my dogs here I say to myself that I am never going back! They charge you money and don't even do anything! It does not appear that they care about the animals at all it's all about the money! read more

I would never come back here again. Erin Petrich did not diagnose my dog correctly and I had to ask her to look in his ears with other than just lifting up his ear and looking so she got her equipment and said he has no infection at all and when I go to my regular vet tomorrow if I'm told my dog has an infection they are wrong. well I was told he has an infection and I paid for an additional opinion by a vet that has been doing this a long time and was assured my dog he has redness, pain , swelling, pus infection, discharge in both ears. Never again will I go here or to any facility that she fills in for when a vet is needed. Nice wasting money when you know your dog has been in pain fighting this for a while and was having pain but nothing but a disappointment here. read more

It's been months since me and my daughter took our precious cavalier to Animal care center. I really think if we had not changed vets our little cavalier would not be with us now. Don't take your pet rock to these people. read more

Use to love this place it's really gone down hill over the years. Exam rooms are dirty..... blood was still on the floor from a previous dog? The worker seen it apologized and cleaned it up... Shouldn't the rooms be fully disinfected before you bring in a new client? They nickel and dime you on everything my dog was there less than a month ago I paid $60 for an exam then again today I had to pay for another "yearly" exam just to get shots I was told the exam less than a month ago was done outside so it didn't count that's literally what she said it's a bit ridiculous and excessive needles to say I probably won't be back​ read more

The groomer is supposed to do certain tasks that don't appear to happen. Anal gland expressed. My morkie has skin issues and requires that task performed. I've been there with vet and seen it done and how my dog reacts afterwards and that tells me that when I come Home and she wants to spin on her but that someone didn't do what was expected. read more

Love taking my pup Miley here! The staff goes above and beyond every time. I never have to worry when dropping her off for a check up. She loves doggy daycare on my long days when I need to run errands! Sherry was especially helpful when I brought in a lost dog. She did not stop until the owner was found! read more

I take all my pets here and I always receive the best service. I feel their prices are reasonable and they truly care about the well being of my animals. read more

Just saying Roseanne R leaves the same review many many times. Be aware. She is loading the site with Negative reviews. I have always been happy with this animal Hospital read more

I have been a taking my pets to the ACC of Salem for quite a while. Every time I leve the office I say I am never coming back here. It is not the care but as I am not a judge of outcomes for well pet visits. However the wait time in an office that seems empty is astounding to me and also rude and inconsiderate. I can understand an emergency that interrupts flow but at each and every visit over the years is not understandable. In addition the staff seem uninterested and disaffected. Sadly I am leaving the practice. read more

We have taken my dog, Penny, to this office a number of times and we boarded her for a few days. No complaints from the dog or her owners.

I think all the people that work here are fantastic. I use their daycare, boarding and vet services and have never had a complaint. Piper is always very happy when I pick him up and I feel like they truly care about him. read more

My dog still thrives after Dr. Wadstrum let me know she had six weeks to live with no chemo. Thank God I went against his recommendation of chemo or she would not be with me a year later. Had I done chemo, I could have harmed her badly. He told me this in July, 2017. She is thriving today. Avoid this place! read more

Animal Care Center - Veterinarians Near Me - Salem, Virginia

My wife and I have taken our dogs and cats to see Dr. Wadstrom since we moved to Roanoke in 2001. The staff and Dr's are very knowledgeable and professional. The care our fur babies have received over the years has been outstanding. Dr. Wadstrom has been there for us for emergencies, celebrations with new family pets and even difficult decisions when saying goodbye. As i write this, we are less than 24 hours from losing our old girl "Jordan" to cancer. Dr. Wadstrom was very informative, empathetic and understanding. I am comforted knowing Jordan had an amazing life with us. Also thankful for having a vet and staff we can rely on in the good times and bad. read more

My furballs were treated better hear than anywhere else. Dr.W is a competent and knowledgeable professional. And the receptionists are sexy babes. read more

Terrible. My dog was in severe agony and Dr. Walstrom misdiagnosed his issue and prescribed a mild painkiller. A week later, my dog was still in agony so I scheduled an appointment with dr. Van Miller for a second opinion. She did a great job diagnosing my dog and she prescribed the right medication. That said, when I called Animal Care Center to tell them my concerns about Dr. Walstrom, I received the worst customer service. I talked to two people at the front desk and both had rude attitudes and could not have cared less about the torture that my dog endured because of Dr. Walstrom's inadequate work as a doctor. And, the reason why they had attitude with me was because Dr. Walstrom is "the owner". Completely disgusting. Are they trying to provide the best animal care possible or just trying to keep their jobs with their inadequate boss? read more

The Animal Care Center of Salem has a great community around them and they are super friendly. They are always showing love for the animals and getting them the best treatment possible. This yelp page is very misleading and advise you to go onto their website page for more responses from the community. read more

Our toy poodle had what we believe was a stroke and had stopped eating, so we took her to Dr. Wadstrom at Animal Care Center of Salem. We waited over an hour to see the doctor, who was in the next room euthanizing a cat. I completely understand that time needs to be spent with anyone having to euthanize a companion animal, but Dr. Wadstrom spent very little time with us and our toy poodle. At first, they refused to treat our dog because we owed a previous balance (which we were prepared to pay), and told us that unless we paid in full, she would not be treated at all. He misdiagnosed her after we told him what happened with her and they did a urinalysis and blood work as being a diabetic with a UTI, which didn't explain the convulsions she had had. We were instructed to give insulin but did not take the time to show us how to give it, but instead dumped paperwork on us. Furthermore, we did not receive any of the medication that she needed at the office except for her pain medicine -- we were given prescriptions and told to pick it up at a pharmacy ourselves, rather than just have the vet give a shot of the antibiotic that they claimed that our dog needed. They wanted us to bring her in for bloodwork the following Tuesday and to give insulin to a dog that wasn't eating (our pharmacist told us that that would not be good for her). We told the staff over and over that if this was the end, that we were ready to accept that because we did not want her to suffer, and we also asked if they wanted to keep her overnight, and they refused to keep her. Because the time was not given to her that she needed, she suffered at home for three days before passing away at home on 2/26/12 with her kitty sisters and her family. The unbelievable part was that we received a sympathy card from Dr. Wadstrom and the staff after we came to pay and told them that she passed away as a result of the misdiagnosis. They seemed to be so overly concerned with being paid for the visit that our dog's care seemed to be a low priority, and as a result, we will be taking our cats elsewhere in the future. read more