APC is a good facility staffed by people who care about your pets. They are easy to work with, very responsive and really get to know the pets. My dog always is happy going in the door, and coming back after we travel. read more

They take amazing care of my Archie and Mabel. Two big beautiful Great Pyrenees. They cannot wait to go to daycare twice a week and play. They have boarded there too and have been loved and cared for. read more

We come from Richmond to see Victoria for grooming our two Yorkshire Terriers. She provides the best grooming Yorkie cut with attention to detail! No one in the state can touch her expertise and artisanship. Yes, it's worth the trip! read more

See all

I hesitate to write a negative review since the first time I took my dog to this groomer she did a very nice job. The second time, however, was very different. I requested that my dog's hair be kept long, and for her to not touch my dog's beautiful 6-inch long beard. When I picked my dog up I was shocked. She had cut my dog short and fully removed his beard. I was just sick, and couldn't believe the groomer didn't call me to ask permission to remove his beard. Her response to my horror was to tell me that my dog had mats that necessitated the removal of his beard. BUT no dog on the planet (of course there must be exceptions) has mats in his beard, and ours did not. I don't trust this place anymore. read more

Hi my name is bridget...anyone and everyone should pardon the about pets center.if u are a animal lover they have everything for your pets and unbelievable GREAT prices....great customer service...so swing by and give your pets some love!!!! read more

The experience stated on 3/6/2017 goes against any experience I have had. When I was rushed to ICU, About Pet Center owners took special care of my baby and assured me not to worry and asked about my health for days after I was released. My fur baby RUNS to the door everyday. Love the staff, cleanliness, concern and care they provide. We love this place. Voted best in state for a reason. I just checked Yelp and the disparaging review from 3/6/2017 is gone. GOOD! These folks love pets and I never worry when my baby is in their care. Take your loved pets here....you can't go wrong. read more

UPDATE: My vet contacted Home Again and this they told my vet that Victoria claimed that she was in possession on my dog!!! Are you kidding me! She literally LIED and told the microchip company that she has my dog. My vet told her that they literally scanned her 15 minutes ago and that is impossible as she couldn't be in Virginia and New Jersey and that the dog has been vacinnated, registered with our town, and treated for over 2 1/2 years in New Jersey. Now I have no choice but to file court papers tomorrow and to file complaints with the AKC, the USDA, the BBB, and the Federal Trade Commission. This woman is an absolute liar . read more

This was our first and last experience. We were to pick up on Sunday and facility was not opened between 5 and 6 pm. Left a voicemail and sent messages via social media and no response. They were completely closed. When facility opened 5 minutes late on following day. Counter clerk informed us they were present which was false, and that he had a family emergency. I asked were their not other employees that could of called use and no answer. Next questions was when was last time our dog ate...another employee lied and said 4pm from previous day when I know he was out of food. So that is 15 hours of him not being cared. Another care taker yelled and said that the price would be the same. I informed her that I do not care about money instead service and life happens for all of us. Our dog was shaken, smelled, and worst experience ever. They ask for a copy of a credit card and they should not be rated top in state. Totally disagree and will never use their service again. Lastly I walked out and a cat roams and informed them I was scared of cats and they did not care and let the cat wrong. I informed them that we should of at least received a call about family emergency and received no response just a bill. Called back to speak to manager and found out it was the gentleman that waited on us. He informed me that his customers behind us that I over re-acted and that he had a family situation. He informed me his last person checked out at 5:15. Totally false and wanted me to have compassion. For 14 hours our dog had no care and you are suppose to be the best of the state, I told him you all are being paid for a service and compassion only goes so far and you should have an emergency back up plan. read more