This is my second time we have dealt with this vet practice. The first time we dealt with them. It was when my wife's dog was knocked down by a car. Found their prices to be extremely high. On that occasion I was not present myself to discuss the prices personally with them. This time round Our vet recommended us to take another one of our dogs to them for a simple surgical procedure. Was originally quoted between €250 and €300 at the consultation and then when I dropped the dog off and before the procedure was then quoted €350. After accepting price and leaving the dog. I Then got a call telling me the price was now €450 and offering extras at additional costs . When asked about these extras and if they were necessary . Was told mmmmm " if it was my Dog I would " I have no doubt that this is just a money making operation. I will not use their services again and I would not recommend anyone else to use their services. Bring your Animals to a veterinarian service that thinks of the Animal first and screwing you for money second Was sent there by my own vet to have a surgical procedure carried out by them. Over the phone I was given one price. On attending was given a higher read more

always very friendly, they really seem to care about my dog Scamp.once he was very sick and they were very good to him and found out he had a ball stuck in his guts quickly and saved his life. he had to have a big operation. I'd definately reccommend them read more

I want to take the time to alert people in the Cork area to a very dubious Vet hospital in Douglas. While I admit my initial experience was a bad one as our first dog was brought in here as an emergency and died, my opinion on the place is not because of this initial incident. The first indication that the vet at this hospital was a little off was when he broke into a speech about burying animals which is illegal in the middle of me breaking down when I had been alerted my dog had died in his care. A few months went by and we purchased a new dog, which inevitably needed care, when our regular vet was away our dog required immediate care for a respiratory problem common in his breed. On the initial visit I was asked to sign some forms and this included permission to knock out the dog for a medical reason. I said explicitly that he was NOT to be knocked out and also wrote that on the forms left with the vet. Our poor dog had to stay in overnight and when he was better in the afternoon we went to pick him up. I had left a 200 euro deposit the evening prior, and was then hit with a 980 euro bill the following day. ( Thank god for insurance) I really thought this was high and as i scanned the bill I saw that my dog had been anesthetized twice! without my knowledge or permission. I queried this. The vet Carl came out and spoke to me horribly telling me, "My doggie" was going to die and he saved him be grateful. and walked back inside. I was in total shock. I paid the bill and left very angry but happy our dog was ok, which was far more important. The dog needed regular care for months after do while we waited for the insurance to come through he visited several more times for care and met with high bills each time. After waiting 3 months for our insurance to recover this money to us, I called. I found out the forms submitted to them only covered 600 euro. When I called the vet I found out they had double charged me and owed me almost 400 euro. If I never caught it myself I would have been scammed out of a lot of money, i would warn anyone with a pet away from this place. There is something very wrong going on here. read more

Our 6 year old cavalier Monty received excellent care at the Animal Care Hospital Douglas. He tore his cruciate ligament and miniscus to the point where his knee was extremely unstable, extremely painful and had developed chronic arthritis. Having explored other recovery methods over a 6 month period we finally got in touch with the Animal Care Hospital in Douglas to explore surgery. Vet surgeon Carl McAuliffe, explained the surgery, aftercare, likely recovery rate etc . Post-surgery when we collected our dog 24 hours later he ran out of surgery in the best condition we had seen him in 6 months. Now 3 months on he is transformed and completely active again and in great condition. The surgery and recovery programme worked perfectly and the only regret we have is that we didn't go for surgery sooner. We had an excellent experience with all staff we dealt with in this animal hospital and would highly recommend them for your pet's needs. read more