**Pictures included are AFTER the carwash and detailing service**
I am super disappointed in this "detailing." I purchased a basic detail for my friend for Christmas and, while the car was much cleaner, it wasn't anything special. A lot of areas were overlooked and I would rather do a self-service carwash instead of spending $100 for these results. I was told that depending on condition of car, it could be $100-$120. I texted pictures of my friend's car prior to booking and was quoted $100 for a basic detail. While shopping around, I wanted to stay at or under $100 so I could leave an appropriate tip. The woman went to my friend's house with the equipment and washed her car in the driveway--the convenience of this service was definitely a perk. I wasn't present at the time of the carwash, but my friend was. The woman that washed the car left before my friend could look at the car/point anything out. According to my friend, she drove away right as she came outside. The woman I was in communication with was kind, polite and quick to respond to messages, but the service itself was just a huge let down. When I reached out to point out the issues, I was offered a 20% discount on my next service...why would I book again when the first service was subpar and the issues were not rectified?? It felt like she used my budget as an excuse (see messages), but I clarified and asked if the things I was pointing out were not included in the basic detail. She said they were, so it's unfortunate that I was left with a dirty car. I was refunded the $20 tip upon request. I felt bad asking for the tip back, but the service I paid for wasn't rendered. I will not book again and do not recommend. read more