Went for years with Dr Pugh and enjoyed it. He retired and then my annual was pushed way out. 4…read moredays out from my appt I get a call that the appt is cancelled because the doctor is no longer there. Now I have to wait another 3 months to see a doctor at a different location because they couldn't get me in 6-9 months. Thanks for nothing. Bon Secours used to be the standard...Now I am debating going to the VA because it can't be any worse.

Very nice and courteous staff. Facilities are nice and clean. The entire staff was very friendly…read moreand prompt regarding your appointment time. The doctor was very thorough. Asked me questions and listened to my concerned. Talked about things...I hadn't really thought about, but were very helpful in the things I was concerned with. After moving here a year ago...it's been a struggle trying to find a new doctor. But these doctors and staff are on their game. Will definitely continue going here for any and all my health questions/concerns.

Dr. Bray has been treating my husband and myself for 9 years. We have had many good physicians in…read moreour lives but Dr. Bray is at the top of the list. She has listened to everything we say and treated us with so many different problems. I don't think I have ever had a more thorough and caring PCP. I also love the staff. Everyone is so kind and professional and I appreciate all the people in that group. They stay busy, but my husband and I never feel rushed. It means so much for a physician to listen to their patients. Sonja Bowman

This doctor was recommended by a colleague in the medical field. Too bad I never got to see her…read more The receptionist said she is accepting new patients, but could not take my information as she is the only one in the office and is too busy checking patients in and out to set up a new patient appointment. She also said the doctor only does one new patient appointment per day when I asked for a back-to-back appointment with my husband. Receptionist tried to discourage me from seeing same doctor as my husband even though she had no idea why I wanted that. This doctor may be great, but I will never know-- no chance to make an appointment. This receptionist's handling of my call just cost this practice the revenue stream from two new patients. Seems like they do not care. Frustrating. If I could have put no stars, I would have. I wonder if the doctor knows how the front office is handling calls.

Sadly, this is my first review for 2026. Been fighting some type of bug since Christmas. But..I…read moreguess I wouldn't be able to review them otherwise. It was very easy to make an appointment online. Facility was clean with masks and hand sanitizer station as you entered. Reception was friendly and fast to check us in. The doctor we saw was thorough, efficient and kind. We were in and out quite quickly with prescriptions for our ailments. Pleased with the quality of the staff. Top notch care.

I've been under the care of Keowee Primary Care for over 20 years. Dr. ALAM is an outstanding…read morediagnostician and keeps on top of my health. If something is wrong, tests are taken to verify, rather than guessing. After every blood test I'm given a copy of the results so that i know what is normal and what is not. At the appointment, tests are reviewed and discussed. The staff is friendly and professional. The office is spotless. Any X-rays, CT scans, breathing tests, ultrasounds, are conveniently held there. In addition, there is a Urgent care facility connected with the practice so your records are available for faster service and can be used for follow up care as well during the after hours.

This is the worst dr's office in Oconee County. Place is dirty and they overcharge yr insurance…read morecompany. Some stuff wasnt even done but insurance got charged.

I had a full panic attack when leaving this medical office. You spend $114 to just sign straight up…read morefor a procedure. Received no info as to WHY I needed something. Was asked if I would like a procedure rather than why my body might need it. The front desk ladies are nice on the phone but while sitting waiting for the nurse to come in the room, you can hear everyone talking so poorly about the customers that were calling in. I don't feel like I trust that this place is looking out for the best of their clients, I am really considering finding another GI because of how much this experience shook my anxiety up.

Quality care, and knowledgeable , experienced staff. I was given an accurate diagnosis.read more

On January 27, 2026, my son experienced a seizure in the waiting room before he was seen by a…read moreprovider--only seconds after swiping his card for payment. EMS was called. Despite this medical emergency occurring before any actual visit, we were charged for the encounter. When I initially contacted the location, Prisma on Tiger Blvd., I was told that "they did some stuff on him," which did not align with what occurred. I was also told their manager said we were not entitled to a refund. After numerous attempts to speak with someone within Prisma, I was finally contacted by Patience Boyd, who informed me that she had reviewed the video footage of the incident. She confirmed that a refund was warranted. That conversation took place on January 30th, and I have yet to receive the refund or any follow-up communication. I have called Patience again to inquire about the status, but I still have not received any response. This situation has been extremely disappointing. I should not have to make repeated calls or navigate multiple departments to receive a refund that Prisma has already acknowledged is due. Given the seriousness of the circumstances, this should have been handled promptly and proactively. Please confirm that the refund is being processed immediately, along with a clear timeline for when it will be completed. If additional information is needed from me, I expect to be contacted without further delay.

Positive and friendly staff. Care team was knowledgeable and worked quickly. Total visit was less…read morethan 45 min.

My younger brother started seeing Dr. Kelsie Fowler 2020. He suffered from depression, insomnia,…read moremouth movement disorder. He was in bad shape. Soon after his first visit he started feeling better all over. He was able to open up to Dr. Kelsie and help her get him on the right medication. In less than six months I witnessed a whole transformation in Kevin. He finally found the right person for help. He is a special needs person and over the course of a few years he's now driving himself to school and is a productive man living his best life as he puts it. Thank you Kelsie Fowler for all you have done in my brothers life. Sincerely, Kimberly Genesta

I have nothing but great things to say about this practice. The staff seem to really care about the…read morepatients, from the receptionist to the doctors. They listen to me, ask me questions, and sincerely work to find the best solution. Katrina Maxwell has shown such compassion, I am so appreciative. There are few places that really care.

I never have to wait long to be seen unlike all the other medical offices. It helps a lot…read moreespecially when someone doesn't feel well. The employees are friendly and polite. The staff in the front are always willing to help. They greet everyone with a smile. I applaud the organization and efficiency that this office provides. My NP, Ali Lawing, listens to my concerns and is up to date with my care. She's friendly and compassionate. She genuinely cares. I recommend this facility.

Many people, not only myself but many others have waited hours and hours to be seen. This is simply…read morenot acceptable. I have said many times that this has been an issue. Today, I showed up 8 minutes late, was told by the receptionist that because I was late, that my appointment would be be shorter. I'm waiting in a room for 50 minutes and had a visit by Tonya (I had the awful experience of watching her at her worst at the law firm we worked at together years ago. She was a joke there and her knowledge of the law and ethics just got worse! What a joke! Hey Tonya! Your jealously is so obvious. I know about you. That's right. All about you and you know it. You have no idea what the heck you're doing. You have them fooled this time. But wait, just wait. You'll get yours. Hahaha. Poor baby, I have so much dirt on you, hosing off still won't help before a shower. You're pathetic Let me remind all of you that when you go to a doctor, it is your choice. But when the STAFF lies and goes as far as to bring the owner of the business in the room and continue to LIE, its time to move on. Counless times I have had to go back, call, etc because the staff did not do their job correctly? Many, many, many!