Dr Motlis was excellent. Everyone at the hospital was extremely kind and respectful. I actually had…read morea great experience.

Huge practice with many doctors but run their practice like a jiffy line express. You get 15mins…read morewith doctor, contacting either via phone or through portal is delayed by 15-20min wait to speak to receptionist who will then pass message along to a RN who will call you back 30-45mins later. Completely oriented towards max billing little to no customer care

I've been under the care of Keowee Primary Care for over 20 years. Dr. ALAM is an outstanding…read morediagnostician and keeps on top of my health. If something is wrong, tests are taken to verify, rather than guessing. After every blood test I'm given a copy of the results so that i know what is normal and what is not. At the appointment, tests are reviewed and discussed. The staff is friendly and professional. The office is spotless. Any X-rays, CT scans, breathing tests, ultrasounds, are conveniently held there. In addition, there is a Urgent care facility connected with the practice so your records are available for faster service and can be used for follow up care as well during the after hours.

This is the worst dr's office in Oconee County. Place is dirty and they overcharge yr insurance…read morecompany. Some stuff wasnt even done but insurance got charged.

On January 27, 2026, my son experienced a seizure in the waiting room before he was seen by a…read moreprovider--only seconds after swiping his card for payment. EMS was called. Despite this medical emergency occurring before any actual visit, we were charged for the encounter. When I initially contacted the location, Prisma on Tiger Blvd., I was told that "they did some stuff on him," which did not align with what occurred. I was also told their manager said we were not entitled to a refund. After numerous attempts to speak with someone within Prisma, I was finally contacted by Patience Boyd, who informed me that she had reviewed the video footage of the incident. She confirmed that a refund was warranted. That conversation took place on January 30th, and I have yet to receive the refund or any follow-up communication. I have called Patience again to inquire about the status, but I still have not received any response. This situation has been extremely disappointing. I should not have to make repeated calls or navigate multiple departments to receive a refund that Prisma has already acknowledged is due. Given the seriousness of the circumstances, this should have been handled promptly and proactively. Please confirm that the refund is being processed immediately, along with a clear timeline for when it will be completed. If additional information is needed from me, I expect to be contacted without further delay.

Positive and friendly staff. Care team was knowledgeable and worked quickly. Total visit was less…read morethan 45 min.

Dr Burns is fine but good luck getting anyone on the phone. Terrible…read more better off just showing up if you have a question. Unreal why nobody can simply answer the phone.

The staff here seem to be genuinely happy people who love what they do. I've never had such a…read moregreat relationship with my physician and care team. Since Dr. Thomas joined my diabetes is in excellent control through counselling, med regimen, and tracking tools. I now look forward to my visits!

I had my first appointment with this practice. I didn't have to wait long (wow) either to see the…read morenurse or my doctor. Communication is very simple and efficient if you use My Chart. Responses are fast. My doctor and nurse (Dr. Motlis and Beth) were knowledgeable and took a lot of time with me answering my questions. I think the phones have an issue but I haven't had an issue yet

on Saturday, September 13, my husband had had a Gran Mal seizure…read more He was transferred by ambulance after being down greater than 20 minutes when I arrive to the emergency room along with the ambulance, I had asked the admissions technician at the desk, identified myself and told her I wanted to go back to speak doctor to let him know what had happened because my husband was not alert she told me I needed to sit and wait until they got him in the room and situated I expressed I was a nurse of 35 years and I need to go back and be with him because he was not awake she called the nursing supervisor Katie, obviously inexperienced. young lady proceeded to flag her arms and me out of the hall and told me to go sit down very belligerently. She was not professional. She even went as far to call Security and tell them to have me removed if I didn't sit down I tried to explain to her that he was not awake and I needed to speak with the doctor to let him know what had happened. She told me what the paramedics were for. She was very rude obviously has no compassion and totally does not care about family or any concerns of the family she was very non-supportive very brazen and she needs to go back to school to learn how to speak to people and not fly off the handle herself this is the second awful experience. would not recommend it to anyone.

By far this is the worst hospital you could go to, the nurses are not helpful and the doctors will…read morecome and visit you after 3 days, this is a poor excuse for a hospital, I don't think anyone there at this hospital cares or even knows what they are doing, please don't take your love one there, rating this hospital I give them a negative 0. This hospital needs to be revamp bad.

My younger brother started seeing Dr. Kelsie Fowler 2020. He suffered from depression, insomnia,…read moremouth movement disorder. He was in bad shape. Soon after his first visit he started feeling better all over. He was able to open up to Dr. Kelsie and help her get him on the right medication. In less than six months I witnessed a whole transformation in Kevin. He finally found the right person for help. He is a special needs person and over the course of a few years he's now driving himself to school and is a productive man living his best life as he puts it. Thank you Kelsie Fowler for all you have done in my brothers life. Sincerely, Kimberly Genesta

I have nothing but great things to say about this practice. The staff seem to really care about the…read morepatients, from the receptionist to the doctors. They listen to me, ask me questions, and sincerely work to find the best solution. Katrina Maxwell has shown such compassion, I am so appreciative. There are few places that really care.

Prisma Urgent Care in Seneca is definitely honored to have an OUTSTANDING NP named Shelly Bridget…read moreTalley. Hit the nail on the head with my diagnosis. Here I am, twelve hours later and feeling myself again. Shelly knows her medicine. I know that with the continuation of the prescribed medications, the "feeling myself" again will elevate to feeling better than ever! Please extend my utmost THANK YOU!! Shelly is GREAT!! Please cherish Shelly for her knowledge, skills and compassion

I've been Prisma Health Urgent Care in Seneca twice for accident related injuries. Both times, I…read morewas impressed with the quality of care I received. The last time I was there, I walked in two minutes before closing. Everyone was very welcoming and professional even though I'm sure they had to work late. If I ever have to go there again, I feel confident that I will receive quality care from caring people.