I have used the services of 15 different attorneys over 3 decades; immigration, divorce, family,…read moreemployment and corporate. Never once did I feel the need to post a positive review until I interacted with Atty. Alex Mooradian. This gentleman is in a class by himself. For anyone needing immigration advice he is perhaps the most qualified immigration attorney in central Mass. Knowledgeable and compassionate, he is a true advocate for any client engaging his services. Any trepidation when choosing an immigration attorney will be quickly extinguished within 15 minutes after speaking with Alex. He is a good man to have on your side. Highly recommend.

Called Glickman. After several tries got unhelpful receptionist and then did speak with Glickman…read more Emailed materials for him to review. Receptionist said she would not make appointment for me to meet with Glickman until after she heard from him re: the materials. Three days later, get a phone call from Glickman saying "I won't read your materials until you make an appointment". Explained that receptionist would not make the appointment until he told her to. Glickman then goes on a long toot about how much trouble he has with people who come in, get his opinion, then refuse to pay and expect free legal advice. I tell him in my opinion, he could always have me sign something in advance agreeing to his fees. He disagrees with me. He then offers to "take out his diary" to make the appointment himself, then reverses himself. This guy, and his receptionist, couldn't run a lemonade stand. I have hired attorneys a number of times before. This outfit was completely unprofessional.

Mark O'Reilly has served my family many years! He has assisted me complete four years of my taxes…read morein one year. Plus many years with my Family Limited Partnership. My family have used Mark for many years.

I was seeking help for a possible case that that was civil rights related. I saw astounding reviews…read moreso far on Andrew. I spoke to him once on 10/20/22 and he was very professional. His paralegal, Betty, unfortunately did not give me the same impression. Betty was extremely rude over the phone multiple times. Never returned any of my calls and hung up on me once I finally got in touch with her today 11/17/22, after calling numerous times. She was very condescending in her tone and spoke to me like a 5 year old, rather than apologizing first and letting me know that Andrew was too busy to take on new cases. Of course the first time I spoke to Betty, on around 11/4/22, she (rudely) affirmed that Andrew was taking new cases, conveniently enough. It seems that she cannot regulate her tone, no matter the occasion. I suppose that is the consequence for missing the bar, literally. Andrew seems like he'd be great to work with, if anyone can get past that nasty paralegal of his.

I wad charged with a felony which I thought was unjust. Andrew Couture was recommended by a close…read morefriend. He guided me through the process for over a year with his experience and professionalism. The court found in my favor because of his ability to bring forth the truth.

Friendly insurance agents - have variety of prices but back office can be disjoint.....read more

Lindsey, company president is very easy to work with. He also has an excellent support staff who…read moreanswered all of my questions. They are quick to respond to emails and provide great customer support.

Emily and Bill have done my taxes for the last 4 or so years. I was originally sent to them by my…read moreparents, who also use them for their taxes. I have had appointments with both Bill, and Emily, and both have been tremendous to work with. The last few years, Emily has been awesome answering any and all of my (probably) ridiculous questions. She is available via phone or email for any questions I have before or after my appointment. The best part is that I know I am getting what I am paying for, and that not only is awesome customer service but professionally done taxes that each year seem easier and easier because of some of the work and recommendations that Emily has made to help me owe less each year with different withholdings and tax exemptions I knew nothing about. She is not only super knowledgeable but she is very good at explaining things in a way that someone who knows little to nothing about accounting would understand. I appreciate both her, Bill, and Susan, and the "family-like" atmosphere each time I walk into their office. They are awesome people, they take their time, they answer your questions, and you'll never feel rushed during an appointment with them. Could not recommend more and have recommended several people since I began, including my girlfriend. Plus, they are products of the Northeast-10 Conference (Bentley) so even better to work with fellow NE-10ers :)

BUYER BEWARE-- Darn it.. there was no ZERO star option. Let me tell you a story of the WORST…read morecustomer service experience I have ever had. My parents have gone to Bill and referred me in my 20s. I have been going to Bill for over 30 years. I have bought countless boxes of Girl Scout cookies from his daughter. Bill and Emily have been great until the incident I am about to explain. I received a letter (no phone call, no email) indicating that they will no longer be my accountant. Having no idea why and very concerned, I called to discuss. I left a message. TWO days later I received a call from Susan "apathetic" Brunell. (referring to me as Dominck when my name is Dan)I inquired why this would be happening. Were they closing? My parents went to them. I have referred my kids, my girlfriend (my wife passed from cancer) and my girlfriends' kids. She told me that the reason I am being dropped is my check was bad last year. I told her that I had no idea. I said no one called me to explain, as surely, I would have rectified the issue immediately. She said they sent a letter and an email. I stated that I never received anything at all. I requested that she send me one of the emails so I could make sure it was sent to the correct email. SHE FLAT OUT REFUSED? She refused to engage in any type of discussion despite me explaining our history together. Gosh I thought we were like family. She was very callous and just kept repeating we will not be retaining you as "a client", really? She eventually hung up on me. ****And yes this is all over a $200 check that I had given them. I had used an old checking account check that was no longer active. Well, well enough said. I have been in customer service over my 40 year working career and supervise individuals who provide customer service daily. If they ever treated ANYONE in this fashion, they would be put on corrective action immediately and would be required to attend seminars on how to interact with customers. Susan, I have some excellent classes I could recommend. So, if you want to go to a mediocre tax individual that may have the WORST customer service, starting with Susan, then I have ever met, then you have come to the right place. Best of luck. Please note I have NEVER posted anything on YELP. Actually had to use my sons account. Sorry Connor

2nd review is actually an update that will read since the initial review my wife gave me such a…read morehard time I decided to add that our 2 college kids and their vehicles insurance has been switched from another agency for choose not to name but I could misspell the agencies name also located in Grafton Mass as it's quite possible I may have been paying for insurance clearly not necessarily needed such as towing or a deductible amount nor informed of any savings each year for years of excellent driving, no infraction, AARP Triple A etc.etc. It's immature I'm sure that Godettte Insurance meant well With the $ savings now I may purchase a motorcycle and insure it w/Congress as a 2nd vehicle for my wife who rarely drives b/c it's a standard shift.

Highly recommend this firm for personalized service and unparalleled response to inquiries and…read moreissues. Fantastic firm!