We (my wife and I) ran into Anna purely by luck and I'm so happy that had happened. We were looking to move from Los Angeles to Las Vegas and had already struck out once as in not being able to find a suitable home in Las Vegas area as the housing market was unbelievably hot during the month of August and beyond making it extremely difficult to secure a new home in the Vegas area.
Once we touched down in Vegas, she showed us wonderful properties matching our likes and dislikes and suggested other places that weren't even on our radar. We had narrowed our choices down to 2 and came back home to LA happy to have found our next home, however, as luck would have it, both places had been taken by time we woke up next morning. Disappointed and frustrated, we restarted our search.
Not wanting to strike out for the 3rd time, I had sent Anna slew of listings (almost 30 listings) for her to get information for me, it was so much that I felt guilty making her work that hard only for renting a property but Anna came thru very next day with all information we had requested without a single complaint or hesitation.
We finally picked our next home and went thru the application which she also helped with and got approved and prepared to move.
We were happy to be able to finally make our move to Vegas and arrived at our new home but a disaster struck - our new home was infested with cockroaches!!!!! from newly hatched ones to live and dead ones and some of the houses were host to army of larvae as well.
The property management (not related to Anna as they are separate entities) was very slow to respond and wasn't willing to help.
We obviously wasn't going to stay at that place and Anna exhausted all her options to find a new home within a day as if we were her family member which was beyond nice of her - I don't know if another agent would have done this.
Backing out on a signed lease is not an easy thing as it's a legally binding document and Anna worked with her boss Marissa and gave me some advice to prepare me for the worst case scenario if it came to that.
Marissa and Anna was working way past their normal work hours sympathizing in our situation.
We are very happy with a new home she found for us and both Marissa and Anna even checked in with us to make sure everything was ok and that there was no issue.
I know our case was extreme and it took a super agents like Anna and Marissa to help us pull us out of mud of trouble as they went way above and way beyond to make sure we were ok.
Anna was breath of fresh air from the beginning among the agents who are only working and have a job due to a hot market (in my opinion) and we will definitely get in touch with her if and when we decide to purchase our permanent home in Vegas.
Folks, not only is Anna a super intelligent, most kind and respectful real estate agent but she is a even better human being. read more