Eloff and Nora are amazing, Honestly the best people I have ever worked with, not only do they get…read moretheir job done, but they also treat like family. Very honest, humble, and trustworthy people. Highly recommend them, I would give you 10 stars if I had the option. Thanks for everything and making our rentals run smoothly.

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Our lease just ended after two years of having Faranesh Real Estate as our property management…read morecompany. Our experience renting with them was amazing from application to approval. All communication including paying rent was done through their app. If any repairs were needed they had someone out as quickly as possible to resolve the issue. Our family relocated so we did not renew our lease, and the move out process couldn't have been easier. We left the house in the exact same shape as when we moved in and our deposit was returned within 30 days. They give very clear instructions on what they expect to be done before move out which makes no room for question. Can't recommend them enough.

If you are considering renting a property with them, don't! If you have no other choice RECORD…read moreAND DOCUMENT everything before you officially move in! Collect receipts in writing via email/text. And do not SIGN the lease unless the agreed terms and conditions are listed! My husband and I have rented a property with them. Before we moved in, we inspected the place and took pictures. This property was no where near ready for tenants, but we didn't have much choice. There were roaches all over, the floors had a smell and stains to it, cabinets were a mess, the faucets in the bathroom were corroded, tubs had cracks, shared bathroom smelled like there was a water leak somewhere, and the master closet was missing wire shelves. The list can go on. Communication was okay in the beginning. Over time, there wasn't much aside from HOA violations. Requests to change out cabinets covered in roach feces and cracked tubs were never completed. They provided us with a vendor who can help with cleaning. Unfortunately their cleaning wasn't getting rid of the smell. We put a lot of elbow grease into cleaning this property as best we could and even paid $589 in cleaning fees OUT OF POCKET. The owner only agreed to refund us $200. While we were residing at the property, we've maintained cleanliness as best we could and always addressed any HOA violations with no further actions needed. At move out, per our lease, we are to hire professional cleaners to clean the property. Which we did. Paid $200. Guess what, the cleaning was not up to their standards. Not only did we lose out on over $380 from the first paid cleaning service, they won't return our cleaning deposit of $350. The lease also states that normal wear/tear is expected. They're charging us over $400 for paint touch up. We have touched up this place and returned it better than it was provided to us. We paid almost $7K to move in. But at move out, we were refunded less than $4K. In response to Wasim's reply: A condition report and photos from the move in inspection was provided. A walk through inspection was requested by my husband for the move out. When he got to the property, the inspector asked him for the key and told my husband he didn't have to be there. The walk thru was for my husband to go over the conditions of the house, but he didn't want to entertain his presence. These conditions were already existing. The condition report states that the AC vent above the stairs were dirty. The AC vent was painted over, the outlets and switches were painter over, paint stains were throughout. How are we liable for paint touch ups? We touched up every wall through that house before we left. We wouldn't continue to reach out if we caused any infractions. But we did everything we could to ensure that place was presentable to other tenants. Not like how it was presented to us.

I recently contacted her and asking her advise to buy house for a friend in las vegas and she has…read morebeen really helpful and very professional about the inquiries. My friend ended up buying a house in las vegas and he is very happy with her service. Thanks for helping us find the right house.

Stephanie was such a pleasure to work with when helping me purchase my first home! She was (and is…read morestill) so helpful with all of my questions. She is thorough and personable. This was my first time ever working with a realtor, and I am so happy that it was such a wonderful experience!

Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

My realtor Maria deserves more than a five star review. Five stars does not justify all the time…read moreand work that she has put into my and my family's needs. Maria definitely goes above and beyond to make sure that we are 100% OK. This homebuying process was a lengthy one for us because us a home buyer dragged out feet for a long time. Maria has been extremely patient with us. I really cannot rave about her enough. She was with us through the whole process 100% of the time. She was checking up on us, asking us if we have any questions, Making sure that we are taken care of, making sure that we understand everything. She gave us so many options. She truly made this process so easy for us it's unbelievable. It didn't matter what time or day it was... She literally answered all my questions within minutes of me asking. We have purchased homes before and we always seemed kind of lost in the whole process. We never felt that way this time. We felt very guided and comfortable. She truly went above and beyond in all aspects of being a realtor. I know the best way I can repay her is by word-of-mouth. I will definitely refer her to all my friends and family. I am looking to possibly purchase more properties in the future and I will definitely reach out to Maria. Please do not hesitate to speak to her if you have any questions at all. You will not regret it. Again thank you Maria for all the help that you have given us. Thank you for being there for us. Thank you for everything that you did for us. Thank you for being so patient. I really appreciate it. Thank you for finding our dream home.

Michael Marino was a FANTASTIC agent. He was organized, prompt, always quickly responsive. We would…read moredefinitely work with him again for our real estate needs.

This team is hands-down the best property management I've ever interacted with. Jamie, Tyler and…read moreJackie have all handled my concerns promptly and effectively. If you need a professional in the real estate business, I doubt you can find a better team particularly in this region. I just wish he had an office in South Louisiana to handle my family's rental and commercial properties over there.

I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

Cindy has been an incredible guide from the moment we started our journey to buy a home to the…read morerecent sale of it. She is not only savvy and diligent but also genuinely committed to understanding her clients' needs. We bought our first home with Cindy's assistance and are SO thankful for her. When we first decided to move to Las Vegas, we were pretty unfamiliar with the city, only having limited knowledge based on online research. Cindy quickly identified the perfect neighborhood for us, which was close enough to Chinatown (where we mostly frequented) yet quiet and family friendly. She found the perfect home for us that had all our requirements, while allowing us to make our own upgrades. After a few months moving to Vegas, we realized how much we loved our area due to the convenience of being near highways, shopping, and food & Cindy was on point with the location! Although unforeseen circumstances required us to sell our home and return to our hometown, Cindy's patience and support never wavered during the selling process. We got the house sold pretty quickly and Cindy worked so hard with hosting open houses and showings. We highly recommend her as a realtor and look forward to the chance of working with her again should we return to Vegas.

Cindy is awesome to work with! It was my first time shopping for a house and she was super helpful…read morein the whole process answering any questions I had and providing additional resources. She also fights for you as your representative in getting you the best deal!

Working with Shyla was truly one of the best experiences we've ever had! From start to finish, she…read morewas knowledgeable, kind, and always willing to answer all the questions we've had as sellers. Throughout the process, Shyla kept us informed every step of the way and made what could have been a stressful process feel very easy. Her professionalism, communication, and genuine care for her clients is unmatched. If we were to buy or sell again, we'd use Shyla without hesitation! We can't recommend her highly enough!! Thank you Shyla for helping us sell our house, we're eternally grateful!

Couldn't recommend Shyla Magee enough. She was phenomenal throughout the entire process and made…read morebuying a home way easier and less stressful than I expected. She knows what she's doing, communicates extremely well, and was always on top of everything from start to finish. What stood out most was how much she genuinely cared about making sure I ended up in the right home, not just getting a deal done. She was honest, patient, responsive, and always willing to go the extra mile whenever I needed something. Shyla is just flat-out very good at her job and someone you want in your corner when buying a home. I had an awesome experience working with her and would 100% recommend her to anyone looking for a realtor.

Title: Dishonest Move-Out Charges and No Accountability…read more Review: I would give zero stars if I could. After moving out of Horizon Ridge #11165, I was charged for "janitorial" services and "removing bathroom hooks" that were already installed when I moved in. I had scheduled a checkout walkthrough to avoid any surprises, but no one from the agency ever showed up or returned my calls. I even hired a professional cleaner and provided a video showing the unit was cleaner than when I moved in. Despite this, I was still billed for unnecessary charges totaling $279.97. These charges are misleading and unfair. It's disappointing to see this kind of behavior from a property management company. Renters deserve transparency and honesty -- not surprise deductions from their security deposit.

My experience with Primack Management Company especially in my interactions with Nicole Butler has…read morebeen overwhelmingly negative. Any time I asked a simple question or tried to get clarity on something, I felt I was met with a dismissive and judgmental attitude. In my personal experience, Nicole didn't just seem uninterested in helping; she often came across as irritated that I was even reaching out. Her tone felt condescending, as if I should already know the answers, and asking for clarification made me feel judged rather than supported. Instead of offering assistance or even basic courtesy, she made me feel like I was bothering her. What stood out most was the consistent dismissiveness. Responses were short, cold, and lacked any sense of professionalism or respect. I walked away from each interaction feeling talked down to, misunderstood, and brushed off. No one should feel belittled or looked down on for simply asking a question. A management company should treat people with respect, patience, and decency. In my experience, Primack Management and Nicole in particular failed to do that on every level. I wouldn't recommend this company to anyone who expects to be treated with professionalism or basic human courtesy. In addition my whole family felt like a decision was made by Nicole from the first interaction. As if there was a preferred person she wanted to deal with as opposed to people she knew nothing about.